MoonLeng Phang Brudenall
Director Of Clinical Services
Petaling Jaya,10
Summary
Experienced clinical nursing professional with 34+ years in Oncology, Bone Marrow Transplant, Medical/Surgical, and allied health services. Proficient in nursing administration, leading special projects to improve patient care and operational efficiency. Track record in quality improvement, training program development, and regulatory compliance. Known for fostering teamwork and promoting excellence in patient-centered care amidst changing healthcare landscape.
Overview
35
35
years of professional experience
1991
1991
years of post-secondary education
Work History
Director of Clinical Services
Mahkota Medical Centre
01.2024 - Current
Chief Clinical Officer, also interim DON
Oriental Melaka Straits Medical Centre
02.2020 - 01.2024
- Championed continuous quality improvement efforts, identifying opportunities for improvement and implementing targeted interventions.
- Ensured seamless transitions of care by coordinating services across multiple departments within the organization.
- Oversaw regulatory compliance efforts, ensuring adherence to all applicable laws, standards, and guidelines governing clinical practice.
- Promoted a culture of safety by developing comprehensive risk management strategies aimed at reducing potential hazards in the workplace.
- Developed and executed strategic initiatives for enhanced clinical performance and operational efficiency.
- Improved patient outcomes by implementing evidence-based clinical protocols and best practices.
- Managed financial, operational and human resources to optimize business performance.
Senior Manager for Quality, Medical Affairs and Nursing
Oriental Melaka Straits Medical Centre
12.2018 - 01.2020
- Implemented and developed operational standards, policies and procedures.
- Held monthly meetings on Quality Improvement Initiatives and Quality Balance Score Card to drive Patient Safety programs
- Provided strong leadership to enhance team productivity and morale.
- Led cross-functional teams to achieve project milestones and deliver high-quality results.
- Reduced costs, optimized resource allocation, and improved efficiency in managing projects.
- Improved team performance by providing comprehensive training and fostering a collaborative work environment.
- Promoted a culture of continuous learning through regular workshops, seminars, and training sessions for staff.
Senior Nursing Improvement Quality Manager
Parkway Pantai Group
06.2016 - 11.2018
- Drives high quality and safe clinical Nursing Service performance based culture provided to consumers of Parkway Pantai hospitals according to professional standard
- Leads the Nursing Leadership in the development of the highest standards of clinical practice to ensure that clinical service of Parkway Pantai hospitals meets the needs of its consumers, carers and community. This includes management of critical and adverse events as part of the Clinical Governance / Risk Management framework with the introduction of evidence based approaches to treatment.
- Implements strategies to facilitate successful completion of accreditation programs
- Ensure that optimal standards of clinical practice, patient care and the patient experience, through clinical support, strong leadership, sound analytical planning and negotiation skills are maintained
- Participates with Nursing Recruitment, promotions with the Group Director of Nursing
- Liaise, coordinates and Chairs the review and creation of any Hospital Nursing Policies.
Senior Operations Manager
Gleneagles Medini Hospital
04.2015 - 06.2016
- Responsible in planning, organizing and monitoring of the hospital construction, purchasing of equipment, staff consultant hiring, marketing, commissioning and other related projects
- Supervising all project activities in the hospital to ensure it runs smoothly
- Strategically plan for the corporate development of the hospital
- Accountable to the CEO for the development and hiring of human capital to provide appropriate leadership
- Provides assistance to the CEO to conceive, formulate and implement short and long term plans for the operations and improvement of the hospital.
- Plans, directs and coordinates the daily operations of the hospital
- Maintains control on all aspects of patient care by offering advice and support across all areas of patient activity.
- Coordinates all activities to ensure Hospital accreditation initiatives are implemented in accordance with the requirements from the various phases of project development, commission and operations
- Actively participates in all issues relating to quality Assurance to uphold the standards that are consistent with the requirements of all accrediting bodies.
- Plans and organizes the Hospital’s facilities / systems upgrading works and monitor the progress to ensure that vendors and contractors
Director of Nursing
Riyadh Care Hospital
09.2013 - 01.2015
- Management 417 beds GOSI and private hospital for adults and children
- Manages nursing services and administers nursing programs
- Guides the implementation of policies and procedures to ensure a high quality of patient care is maintained
- Sets the standards of nursing care within Riyadh Care Hospital
- Ensure the compliance of nursing practices
- Participates in the management of RCH by forward planning, forecasting and participating in commissioning of any new services
- Monitors the nursing budget and capital budget for medical equipment within Nursing
- Provides innovative leadership to the nurses within RCH to meet the changing needs of the patients.
- Formulates objectives, personnel and organizational structures in collaboration with RCH management.
- Participates in the development, implementation and evaluation of Quality Improvement activities/programs within Nursing
- Ensures all staffs credentials are according to job description and their licensure is current
- Overseen nursing staff recruitment and retention including recruitment drives to Philippines
Assistant Director of Nursing for Administration
PSMMC
01.2012 - 08.2013
Clinical Director of Nursing
PSMMC
03.2007 - 01.2012
Head Nurse, General Surgery, Oncology and Radiotherapy
PSMMC
07.2004 - 03.2007
Charge Instructor, Oncology and Hematology Bone Marrow Transplant Unit
PSMMC
07.2003 - 07.2004
Charge Nurse, Bone Marrow Transplant Unit
PSMMC
02.2003 - 07.2003
Nurse Manager, Medical and HDU
Subang Jaya Medical Centre
01.1992 - 08.2000
Staff Nurse
Basingstoke General Hospital
01.1990 - 01.1992
Education
Diploma - Nursing
Cleveland College of Nursing and Midwfery
BSc. - Health Science Nursing
Victoria University
MBA - Strategic Management
University of Nixon
Skills
Healthcare management
Summary Experience And Achievements
- Extensive experience in different fields of clinical nursing including Oncology, Bone Marrow Transplant, Medical/Surgical areas and allied health.
- Extensive experience in Nursing administration and special projects.
- Over 34 years of nursing experience in clinical practice, education, nursing administration and leadership.
- Worked as a Senior Nurse for the last 15 years in Saudi Arabia.
Personal Information
Date of Birth: 07/03/67
Post Graduate Courses
- Service Excellence Program August 2024
- 7 Habits of Highly Effective People Training, 10th -12th September 2024
- JCI 8th Ed. Update 14th, 15th and 19th April 2024
- MSQH Surveyor training 2019
- Leadership Management, Riyadh Care Hospital, 09/01/14
- Customer Care Service Provider, Riyadh Care Hospital, 09/01/14
- Oncology Course, PSMMC, 09/01/03
- Scientific Symposium on Improving Quality – Six Sigma, Riyadh Care Hospital, 09/01/13
Accomplishments
- Participated and trained as MSQH surveyor, JCI CCPC CKD accreditation program, MHTC Flagship Program
- Collaborated with Nursing Department in the development of Adult Patient Falls Program, PVC Bundle, Tracheostomy Services, Sleep Lab Program, On the Job Training Program for newly joined and qualified Staff Nurses
- Collaborated with Radiology department in reducing the prolong waiting time for patients undergoing Ultrasound procedures.
- Achieved improvements for Diabetic and Wound care services by developing policies and procedures and ensuring staff are well trained.
- Managed and tracked certification and re-certification of 2 MSQH and 5 JCI accreditations
- Responsible in planning, organizing and monitoring of the hospital construction, purchasing of equipment, staff consultant hiring, marketing, commissioning and other related projects
Golf, Walking, Cooking
Hobbies includes, playing Golf, Walking and cooking
Additional Information
1. Mr. Gan Kong Hoe
Ex- CEO Oriental Straits Medical Centre, Melaka, Mobile # 006012-6015582
2. Mr. Lee Soon Teck
CEO, Oriental Straits Medical Centre, Melaka, Mobile # 006012-6618791
3. Dato Amir Firdaus Abdullah
Group Managing Director & Chairman at Aurelius Healthcare & Affiliated Hospitals in SEA
Mobile # 006012 -39070705
Timeline
Director of Clinical Services
Mahkota Medical Centre
01.2024 - Current
Chief Clinical Officer, also interim DON
Oriental Melaka Straits Medical Centre
02.2020 - 01.2024
Senior Manager for Quality, Medical Affairs and Nursing
Oriental Melaka Straits Medical Centre
12.2018 - 01.2020
Senior Nursing Improvement Quality Manager
Parkway Pantai Group
06.2016 - 11.2018
Senior Operations Manager
Gleneagles Medini Hospital
04.2015 - 06.2016
Director of Nursing
Riyadh Care Hospital
09.2013 - 01.2015
Assistant Director of Nursing for Administration
PSMMC
01.2012 - 08.2013
Clinical Director of Nursing
PSMMC
03.2007 - 01.2012
Head Nurse, General Surgery, Oncology and Radiotherapy
PSMMC
07.2004 - 03.2007
Charge Instructor, Oncology and Hematology Bone Marrow Transplant Unit
PSMMC
07.2003 - 07.2004
Charge Nurse, Bone Marrow Transplant Unit
PSMMC
02.2003 - 07.2003
Nurse Manager, Medical and HDU
Subang Jaya Medical Centre
01.1992 - 08.2000
Staff Nurse
Basingstoke General Hospital
01.1990 - 01.1992
BSc. - Health Science Nursing
Victoria University
MBA - Strategic Management
University of Nixon
Diploma - Nursing
Cleveland College of Nursing and Midwfery
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