Meng Hooi (Monica) Go
Project Manager, Business Process Owner
Georgetown,Penang
Summary
Reliable Project Manager with experience in project management, process improvement in Component & Manufacturing Supply chain management. Proven track record & communication skills, well-versed in liaising between IT professionals and business stakeholders to transform business goals into actionable improvements and profitable outcomes.
Overview
25
25
years of professional experience
3
3
Languages
Work History
Business Process Owner; PFEP (Plan For Every Part)
Cisco Sytems (M) Sdn Bhd
03.2020 - Current
- Facilitate monthly forums, training as CSP Role Success Manager
- Coordinate Commodity Health, Covid Shortage recovery and other communications with stakeholders.
- Developed robust documentation of E2E Material Management processes & governance, ensuring transparency and consistency across team.
- Working with cross-functional teams (Mfg Ops, Inventory, MPPF) to optimise end-to-end processes related to CSO team activities.
- Collaborate with B&TO on Supply Chain transformation projects.
- Successful integration and adoption for UFO (Universal Fulfillment Orchestration) tools for CSO owned applications (UFO Planning Sheet, Triangulation App, Materials & Item Fulfillment Attributes, and recently PFEP Apps).
Supply Planning Manager, Data Center Switching
ECBU, INSBU PF
01.2018 - 02.2020
- Oversee weekly demand/ forecast signal validation with Demand Planning team on BU EDI forecast.
- Evaluate and determine Product Lead Times and scheduling, including Heatmap & Hotspot management.
- Review Product Supply Buffers as well as drive implementation for BU Strategic Inventory needs
- Review & collaborate with Product Materials Managers (PMMs and DFPMs) on PCBA supply capability, as well as EOL and E&O management.
Component Supply Planner
Component Supply Operations
01.2012 - 01.2018
- Managed Global Component Supply Planning for multiple commodities (Specialty Tech, Power Supply, Mixed Signal & Timing) as a key liaison between internal stakeholders (Mfg Ops) and external strategic suppliers.
- Regular interlock and collaboration with suppliers to review demand forecasts, addressing concerns to ensure timely deliveries and resolve disputes.
- Supplier Performance evaluation for Delivery Metrics, supporting GSM Supplier Business Reviews.
- Conduct training for new EMS sites, mentoring PMMs on Shortages Due Diligence, new CSPs on CSO practices and also backup for various teams across different commodities.
- Proactive management and stakeholders communication for Disaster issues such as flood, factory fire, quality issues.
- Other projects include CSP representative for Transfer Projects (Flex Penang exit) & Commodity pilot for VMI Min Max Project and SCP (E2Open) Supply Demand , Shortage Tickets Management process adoption and testing.
Program Manager, Gigabit Switching Business Unit
Global Manufacturing Operations
08.2008 - 12.2011
- Review production build plan, and streamlining supply chain process/ initiatives between Cisco manufacturing partners JPE (Jabil) and CTH (Celestica) to ensure supply continuity and meet metrics (for eg Mfg LeadTimes, inventory turns, OnTime Shipment, E&O management).
- Collaborate with Component Supply Management (MOCM/ GSM) in driving materials escalation report standardization, allocation/ prioritization on critical shortage recovery.
- Successful mitigation through a few major crisis for the company including Japan quake in Mar 2011 as well as managing component ECO and LTB to avoid excesses.
- Collaborate on BOM risk process review implementation with Prod Ops on BOM risk analysis, identifying and validating risk parts driving resolution on risk rated components.
- Support transfers and setup for first Inter-CM PCBA/ DF support model for GSBU. Supported first product line (Windu) transfer and supply chain setup to Celestica Thailand as well as multiple NPI launches for the K10 and new C4KFXD products.
Business Process Specialist, Inventory Program
Agilent Technologies (M) Sdn Bhd
11.2005 - 04.2007
- Coordinate management updates on site/global inventory status.
- Review & collaborate across Inventory owners (Division and mfg locations) on Goals allocation, inventory projection/ tracking as well as organizing management reviews.
- Manage projects/ initiatives such as SMI/DTL proliferation, Outsourcing, inventory rebalancing between sites, Weeks of Supply in line, Non Nettable inventory & Aged Finished Goods reduction, Min Max, Safety Stock & Minimum Order Quantity monitoring.
- Mentor and guide subordinates on troubleshooting and advise on respective project areas.
Business Process Analyst, Materials Department
Wireless Business Unit (WBU)
11.2004 - 11.2005
- Working with managers on setting targets, plan & monitor key initiatives identified (such as inventory, cost savings, localization, SMIDTL proliferation, leadtime reduction) for the year to ensure goals are met.
- Organize & coordinate on Material BFT (Business Focus Table) & scorecard for monthly and quarterly management review.
- Develop models/ analysis tools to support Cost Savings initiative for WBU and also reporting packages for overall AMC on this program..
- Assisting the Materials Manager to on various project based activities such as Supplier reviews, Headcount attrition, slides for presentation/ visits & others.
Procurement Executive, Transfers and NPI
Materials Department
04.2002 - 10.2004
- Ensure smooth transition of project transfers/ NPIs and assurance of supply along entire supply chain during the ramp up.
- Main responsibilities include ensuring full kit for pilot run materials, determining sourcing and ensuring supply chain is setup correctly for future support.
- Work closely with Product Engineering to coordinate activities required for the development of new sources of supply especially for NPIs. This includes obtaining Quotations, supplier sourcing/ localisation, selection and pricing negotiation.
- Training and mentoring new buyers on Transfers/ NPI processes as well as troubleshooting Oracle issues.
Customer Supply Chain Specialist (CSCM)
Solectron Technologies (M) Sdn Bhd
12.1998 - 04.2002
- Oversee overall material & supply chain health of customer account (including pricing, quotations, escalation for material issues and monitoring key metrics such as PPV, GMM & COA targets)
- Drive collaboration with internal teams (Procurement, Production, Logistics) to meet key deliverables & customer expectations.
- Regular reviews and proactive communication and support to Account Customer on material issues & pricing, including supporting inventory buybacks and customer inventory audits.
Education
Bachelor of Commerce - Business Administration And Management
Deakin University
Burwood, Australia 04.2001 -
Certificate in Adminstrative Management - Business Administration And Management
Disted College
Penang 04.2001 -
Diploma in Private Secretaryship - Secretarial Studies And Office Administration
Kolej Damansara Utama
Penang 04.2001 -
Skills
Project management skills
undefinedTimeline
Business Process Owner; PFEP (Plan For Every Part)
Cisco Sytems (M) Sdn Bhd
03.2020 - Current
Supply Planning Manager, Data Center Switching
ECBU, INSBU PF
01.2018 - 02.2020
Component Supply Planner
Component Supply Operations
01.2012 - 01.2018
Program Manager, Gigabit Switching Business Unit
Global Manufacturing Operations
08.2008 - 12.2011
Business Process Specialist, Inventory Program
Agilent Technologies (M) Sdn Bhd
11.2005 - 04.2007
Business Process Analyst, Materials Department
Wireless Business Unit (WBU)
11.2004 - 11.2005
Procurement Executive, Transfers and NPI
Materials Department
04.2002 - 10.2004
Bachelor of Commerce - Business Administration And Management
Deakin University
04.2001 -
Certificate in Adminstrative Management - Business Administration And Management
Disted College
04.2001 -
Diploma in Private Secretaryship - Secretarial Studies And Office Administration
Kolej Damansara Utama
04.2001 -
Customer Supply Chain Specialist (CSCM)
Solectron Technologies (M) Sdn Bhd
12.1998 - 04.2002
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