MOHD ZAIHAN ROZAIDI BIN NASIR

-Customer Service Functions include

• Ticketing. Although most passengers will arrive at the airport with tickets in hand, there are provisions at most terminals for on-the-spot purchase
• Check-in. Electronic check-in kiosks have become prevalent in most major airports. However, there will still be customer service agents to assist passengers with the check-in process, to verify documentation, to tag and process their checked baggage and to ensure that cabin baggage conforms to regulated size, weight and content.

• Conducting physical exams and diagnostic tests on patients.
• Giving the proper dosage of medicines, vaccines and other forms of treatment to manage or prevent illnesses.
• Talking with patients or their guardians to gather their health information.
• Monitoring patient conditions and reporting these to attending physicians.