MOHD YUSUF MOHD ISMAIL
SALES DIRECTOR
Kuala Lumpur,14
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
14
14
years of professional experience
5
5
years of post-secondary education
Work History
Sales Director
Solution Technologies
, Kuala Lumpur
08.2024 - Current
- Boosted sales revenue by developing and implementing strategic sales plans and initiatives tailored to the organization''s goals.
- Increased average deal size by upselling additional products and services to existing clients.
- Enhanced customer satisfaction with a focus on fostering long-term relationships, consistently addressing client needs, and providing exceptional service.
- Developed strong partnerships with external vendors to enhance product offerings and drive higher profit margins.
- Led a high-performing sales team through effective coaching, mentoring, and performance management strategies.
- Updated products, service agreements and pricing to retain competitive advantage and generate new customers.
- Collaborated with cross-functional teams to develop innovative product offerings that addressed evolving customer demands.
- Created innovative sales strategies through monitoring and evaluating market trends and competitive offerings.
- Coordinated sales team participation in trade shows and expos, ensuring that staff were well-prepared for presentations and demonstrations.
- Delivered consistent results against quarterly targets by monitoring KPIs closely and adjusting tactics as needed.
- Utilized consumer trends to shape sales approaches.
- Organized promotional events and interacted with community to increase sales volume.
- Developed compelling presentation decks to gain approval for ideas and communicate results.
- Facilitated business by implementing practical networking techniques.
- Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
Head of Sales Department
Dermaga Oil & Gas
Kuala Lumpur
03.2020 - 07.2024
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Managed revenue models, process flows, operations support and customer engagement strategies.
- Organized promotional events and interacted with community to increase sales volume.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
- Communicated product quality and market comparisons by creating sales presentations.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Prepared sales presentations for clients showing success and credibility of products.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Managed accounts to retain existing relationships and grow share of business.
- Implemented systems and procedures to increase sales.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Built relationships with customers and community to establish long-term business growth.
- Increased overall sales revenue by implementing strategic marketing campaigns and nurturing key client relationships.
Sales Manager
Dermaga Oil & Gas
Kuala Lumpur
01.2018 - 02.2020
- Drove sales by developing multi-million dollar contract sales.
- Collaborated with advertising group to create uniformity between advertising messages and retail incentives.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
- Delivered recommendations to long-term accounts to promote brand awareness to key audience.
- Developed compelling presentation decks to gain approval for ideas and communicate results.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Facilitated business by implementing practical networking techniques.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
- Managed revenue models, process flows, operations support and customer engagement strategies.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Managed accounts to retain existing relationships and grow share of business.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Communicated product quality and market comparisons by creating sales presentations.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Organized promotional events and interacted with community to increase sales volume.
- Prepared sales presentations for clients showing success and credibility of products.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Implemented systems and procedures to increase sales.
- Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage.
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
Sales Lead
Data Intelek
Subang Jaya, Selangor
02.2016 - 12.2017
- Boosted sales performance by implementing strategic sales plans and effective team management.
- Delivered exceptional customer service by addressing concerns promptly and offering tailored solutions to meet clients'' needs.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Cultivated a high-performance culture within the team by setting clear expectations, providing regular feedback, and recognizing achievements.
- Exceeded sales targets consistently through proactive prospecting, relationship-building, and closing deals.
- Trained, coached, and mentored new sales associates for maximum performance.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Optimized inventory management to meet sales demand without overstocking.
- Empowered sales team with data-driven insights, facilitating informed decision-making.
- Identified and penetrated new market segments, conducting thorough market research.
- Increased sales team productivity by implementing strategic customer engagement tactics.
- Cultivated strategic relationships with key industry influencers to amplify brand visibility.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Built diverse and consistent sales portfolio.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Developed, maintained and utilized diverse client base.
- Negotiated prices, terms of sales and service agreements.
- Built relationships with customers and community to promote long term business growth.
Senior Proposal Engineer
Data Intelek
Subang Jaya, Selangor
03.2014 - 01.2016
- Evaluated vendor offerings to select optimal products and services at competitive prices, resulting in increased profitability of projects.
- Mentored junior engineers, improving their technical knowledge and proposal development skills.
- Optimized proposal processes by streamlining workflow and implementing new software tools.
- Continuously updated knowledge of industry trends, emerging technologies, and government regulations applicable to the field through attending conferences and workshops.
- Consistently met tight deadlines while maintaining a high level of attention to detail in all proposal documents.
- Conducted post-mortem analysis on unsuccessful bids to identify areas of improvement for future submissions.
Senior Proposal Engineer
Swinton Technology Asia Pacific
Kuala Lumpur, Kuala Lumpur
02.2013 - 02.2014
- Evaluated vendor offerings to select optimal products and services at competitive prices, resulting in increased profitability of projects.
- Mentored junior engineers, improving their technical knowledge and proposal development skills.
- Improved win rate for submitted proposals with thorough research and competitor analysis.
- Conducted technical evaluations of engineering designs and test results.
- Verified construction documentation to meet client requirements and vision.
- Developed comprehensive engineering documents for all projects.
- Assisted in developing cost-effective solutions to engineering problems.
- Trained and mentored junior engineers, providing guidance and direction.
- Collaborated with other departments to facilitate successful project completion.
- Created detailed reports on engineering activities and findings.
- Successfully secured contracts from both new and existing clients by delivering tailored value propositions addressing unique challenges faced by each organization.
- Managed resources effectively by delegating tasks based on individual strengths, maximizing efficiency within the team.
- Developed comprehensive project schedules, ensuring timely delivery of high-quality proposals.
- Conducted post-mortem analysis on unsuccessful bids to identify areas of improvement for future submissions.
- Leveraged advanced visualization techniques to illustrate complex engineering concepts clearly for non-technical stakeholders during presentations.
- Established effective communication channels between engineering, sales, and clients for seamless information sharing during the proposal process.
- Assisted marketing department in creating case studies showcasing successful projects as proof points for prospective clients'' consideration during the bidding process.
- Streamlined internal proposal review process by establishing clear guidelines for document formatting and content expectations, resulting in reduced rework and faster approvals.
- Optimized proposal processes by streamlining workflow and implementing new software tools.
Proposal Engineer
Swinton Technology Asia Pacific
Kuala Lumpur, Kuala Lumpur
12.2010 - 01.2013
- Developed persuasive content for proposals, resulting in increased win rates and overall success.
- Increased operational efficiency by regularly reviewing work processes and making necessary recommendations for improvements.
- Developed customized solutions based on client requirements, maximizing value proposition while addressing specific pain points.
- Maintained a high level of professionalism when corresponding with potential clients during pre-award and post-award phases of the proposal process.
- Enhanced proposal quality by streamlining processes and implementing best practices.
- Prepared technical documentation by collaborating closely with engineering teams for accurate representation of product capabilities.
- Coordinated input from subject matter experts across various departments, ensuring comprehensive coverage of all relevant topics in proposals.
- Reviewed completed proposals for accuracy, clarity, and compliance with customer requirements.
- Monitored and evaluated engineering performance to recommend improvements.
- Developed comprehensive engineering documents for all projects.
- Assisted in developing cost-effective solutions to engineering problems.
- Collaborated with other departments to facilitate successful project completion.
- Conducted technical evaluations of engineering designs and test results.
- Optimized project management tools to efficiently track proposal development progress and resource allocation.
- Demonstrated exceptional attention to detail when analyzing RFP documents, minimizing risk of non-compliance or disqualification from consideration.
- Conducted thorough research on client needs and industry trends, tailoring proposals accordingly.
Education
Management And Property - Management
MARA University of Technology
Shah Alam 07.2005 - 10.2010
Skills
Negotiation expertise
Deal closing
Pricing strategy
Sales process optimization
Key account growth
Teamwork
Business development and planning
Multitasking
Excellent communication
Decision-making
Sales operations
Timeline
Sales Director
Solution Technologies
08.2024 - Current
Head of Sales Department
Dermaga Oil & Gas
03.2020 - 07.2024
Sales Manager
Dermaga Oil & Gas
01.2018 - 02.2020
Sales Lead
Data Intelek
02.2016 - 12.2017
Senior Proposal Engineer
Data Intelek
03.2014 - 01.2016
Senior Proposal Engineer
Swinton Technology Asia Pacific
02.2013 - 02.2014
Proposal Engineer
Swinton Technology Asia Pacific
12.2010 - 01.2013
Management And Property - Management
MARA University of Technology
07.2005 - 10.2010
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