Adept at spearheading major projects to successful completion, I significantly enhanced operational efficiency and client satisfaction at PENANG WATER CORPORATION. My expertise in strategic planning and team leadership, coupled with a knack for leveraging cutting-edge technologies, resulted in a notable increase in efficiency. I excel in fostering professional growth among team members and optimizing resource allocation.
Overview
24
24
years of professional experience
10
10
years of post-secondary education
3
3
Certifications
3
3
Languages
Work History
ENGINEERING SERVICES LEAD / HV CHARGEMAN 33kV
JOHN LANG LASSALE (JLL)
Bayan Lepas, 07
12.2023 - 01.2025
Regularly reviewed performance metrics to identify areas for improvement, driving continuous process enhancements across the organization.
Evaluated emerging industry trends to ensure the organization remained at the forefront of technological advancements within the field.
Established effective communication channels between the engineering department and other functional areas, fostering collaboration and teamwork.
Implemented rigorous quality control procedures, resulting in a significant reduction in errors and rework.
Optimized resource utilization by conducting thorough capacity planning and forecasting exercises.
Mentored junior engineers to support their professional growth while enhancing overall team capabilities.
Spearheaded the adoption of cutting-edge technologies to enhance service offerings and increase overall efficiency.
Collaborated with cross-functional teams to develop innovative engineering solutions for complex challenges.
Streamlined project management processes for improved coordination and reporting among team members.
Cultivated strong relationships with clients through transparent communication, regular progress updates, and proactive issue resolution initiatives.
Conducted regular risk assessments, proactively identifying potential issues or roadblocks before they escalated into major problems.
Increased client satisfaction by consistently delivering high-quality engineering solutions on schedule.
Developed a team of skilled engineers, providing comprehensive training and professional development opportunities.
Leveraged data-driven insights for informed decision-making regarding resource allocation, scheduling, and strategic priorities.
Enhanced engineering service quality by implementing process improvements and streamlining workflows.
Instituted preventive maintenance programs that significantly reduced equipment downtime and increased overall productivity.
Presented project information and status updates to customers and fielded concerns.
Evaluated existing procedures and made proactive adjustments to meet changing demands.
Analyzed existing structures to create plans for modifications and improvements.
Recruited, placed, and oversaw project staff for optimal project results.
Coached team members on best practices for handling challenging situations, fostering a culture of continuous learning.
Maintained accurate records of all client interactions, facilitating seamless hand-offs between team members when needed.
Enhanced client satisfaction by promptly addressing concerns and resolving issues.
Conducted regular performance reviews, identifying areas of improvement and providing constructive feedback to employees.
Established a strong rapport with both internal and external stakeholders, fostering a collaborative environment that promoted shared success.
Streamlined communication between departments for improved efficiency and service delivery.
Developed strong relationships with key clients, resulting in increased retention rates and referrals.
Assisted in conducting needs assessments to identify key areas of service needs.
Oversaw the implementation of a new CRM system, significantly improving data organization and accessibility for the entire team.
HEAD OF FACILITIES ENGINEERING MAINTENANCE SYSTEM
PARADIGM ENERGY SDN BHD
Pendang, 02
02.2020 - 11.2023
Collaborated with architects, engineers, contractors, and project managers to optimize building functionality during new construction projects.
Negotiated favorable contracts with vendors, resulting in significant cost savings for the organization.
Established a positive work environment by fostering collaboration among team members and maintaining open lines of communication.
Increased safety standards by developing and enforcing comprehensive safety protocols for all facilities.
Reduced energy consumption through the installation of energy-efficient systems and regular maintenance.
Implemented preventative maintenance programs, extending equipment lifespan and reducing downtime.
Optimized space utilization with strategic planning and effective facility layout designs.
Improved response times by creating an efficient work order system for tracking and prioritizing maintenance requests.
Enhanced facility efficiency by implementing cost-saving measures and streamlining operations.
Conducted thorough assessments of existing facilities to identify areas requiring upgrades or repairs for improved functionality and aesthetics.
Developed training programs to enhance employee competencies and improve overall job performance.
Ensured compliance with local, state, and federal regulations through diligent oversight of facility operations and documentation processes.
Managed multi-million-dollar budgets, ensuring fiscal responsibility and optimal resource allocation.
Prepared reports and schedules with accuracy.
Maintained facility grounds, equipment, and safety compliance.
Oversaw building automation system and monitored HVAC, security and audio-visual systems, maintaining functionality of equipment.
Negotiated contracts with vendors to obtain favorable and cost-effective terms and conditions.
Developed and oversaw budgets for facilities and worked within cost restraints.
Reviewed and oversaw construction and renovation projects.
Created and implemented operational policies, processes and procedures to keep facilities running smoothly.
Held classes to teach staff facility procedures.
Coordinated large-scale renovation projects, minimizing disruption to business operations while maximizing aesthetic improvements.
Ordered, maintained and distributed supplies and inventory.
Oversaw annual budget to handle supply, labor and maintenance needs.
Established and maintained relationships with external vendors for prompt restocking of needed items and supplies.
ELECTRICAL ENGINEER/HT CHARGEMAN 33kV
PENANG WATER CORPERATION (PBAPP)
Georgetown, 07
10.2010 - 01.2020
Performed maintenance procedures and repairs on existing electrical products and systems.
Provided technical support to colleagues on complex issues, assisting them in finding efficient solutions to problems.
Evaluated electrical installations and systems to isolate faults and implement corrective actions.
Inspected completed installations to observe operations and verify conformance to design and equipment specifications.
Calibrated and repaired existing systems to maintain functionality.
Performed regular inspections of facilities to assess the condition of electrical systems and recommend necessary upgrades or maintenance activities.
Successfully managed multiple projects simultaneously by setting clear goals, prioritizing tasks, and monitoring progress.
Reduced electrical construction hazards with upgraded safety policies and stringent enforcement.
Mentored junior engineers, sharing technical expertise and providing guidance on best practices in the industry.
Established positive relationships with key stakeholders, including clients, contractors, and regulatory agencies, to facilitate project success.
Identified specific cables, fuses and circuit breakers required for assigned installations.
Evaluated power needs for various systems.
Improved electrical system efficiency by designing and implementing advanced power distribution networks.
Proposed electrical product and system modifications to improve quality and efficiency.
Evaluated vendor proposals for new equipment purchases, making recommendations based on performance criteria and budget constraints.
Verified viability and compliance for systems and circuits.
Leveraged mastery of AutoCAD Electrical Toolset to develop and document electrical schematics.
Used established formulae to calculate current loads and short circuit currents.
Inspected and performed validation testing for designed systems and third-party installations.
Developed engineering documentation detailing system requirements and diagnostic procedures.
Optimized energy consumption in projects by incorporating renewable energy sources and smart grid technologies.
Consistently met project deadlines by efficiently managing time and resources, ensuring timely completion of tasks.
Ensured compliance with industry regulations, codes, and standards throughout all stages of product development.
Reduced costs without compromising quality by utilizing cost-effective materials and innovative design techniques.
Conducted thorough research on emerging technologies to stay current with industry trends and provide cutting-edge solutions for clients.
Administered both energized and de-energized testing on multi-design change packages.
Developed comprehensive documentation for designs, including schematics, calculations, specifications, and reports for review by clients or regulatory agencies.
Validated product and subsystem performance through simulation and laboratory testing.
Presented findings from research projects at professional conferences or workshops, contributing to knowledge-sharing within the field.
Resolved complex electrical faults swiftly, minimizing downtime and production losses for industrial clients.
Enhanced system reliability by designing and testing complex electrical circuits for new product developments.
Fostered partnerships with leading technology providers, incorporating advanced electrical components into project designs.
Facilitated seamless transitions to renewable energy sources for several clients, customizing solutions to meet their unique needs.
Contributed to award-winning projects by providing expert electrical engineering insights and innovative problem-solving techniques.
Enhanced customer satisfaction by delivering tailor-made electrical engineering solutions for diverse industry sectors.
Achieved significant improvements in electrical system safety, complying with national electrical codes and standards.
Pioneered adoption of cutting-edge electrical simulation software, significantly improving design accuracy and efficiency.
Led cross-functional teams to streamline project delivery, integrating innovative electrical engineering solutions.
Improved project outcomes with meticulous electrical system validation processes before full-scale implementation.
Boosted energy efficiency in major projects with integration of sustainable electrical systems.
Implemented best practices in electrical design documentation, improving clarity and cross-team collaboration.
Reduced environmental impact by designing energy-efficient electrical systems for large-scale construction projects.
Collaborated with multidisciplinary teams to develop integrated solutions for complex engineering challenges.
Utilized various electrical tools and equipment to diagnose and troubleshoot electrical problems.
Established and maintained effective communication with clients and contractors.
Assisted in installation of electrical systems and components for commercial and industrial applications.
Evaluated project scope to estimate costs and set timelines for project delivery.
Developed and implemented preventive maintenance and operational procedures for electrical systems.
Retested electrical products and systems to determine effect of modifications.
Spearheaded initiatives to improve power distribution systems, leading to more reliable electricity supply in remote areas.
Used [Software] to create three-dimensional prototype designs.
Conducted detailed electrical system analyses to identify and rectify inefficiencies, ensuring optimal performance.
Innovated new approaches to electrical problem-solving, significantly reducing troubleshooting time on major projects.
Assisted in patent applications for novel electrical devices, contributing to company's intellectual property portfolio.
Developed comprehensive training modules on electrical safety protocols, enhancing team safety awareness and practices.
Streamlined procurement processes for electrical components, achieving cost savings while maintaining quality standards.
Evaluated and identified opportunities to improve performance of electrical systems.
HT CHARGEMAN/Technical Executive Officer
PENANG PORT SDN BHD
Georgetown, 07
12.2000 - 08.2010
Mentored junior team members, fostering a culture of continuous learning and professional growth within the organization.
Implemented data-driven strategies to optimize product features, leading to increased user engagement and retention.
Conducted thorough research on market trends and competitor offerings, driving strategic decision-making around product development initiatives.
Championed data-driven decision-making processes throughout the organization, leading to more informed strategic planning and better overall results.
Delivered comprehensive technical documentation that allowed team members to quickly understand complex concepts during training sessions or knowledge transfer activities.
Devised comprehensive testing strategies that ensured optimal functionality of all deployed systems prior to launch dates, minimizing the risk of critical issues arising postrelease.
Streamlined technical processes, resulting in improved operational efficiency and reduced downtime.
Led the successful completion of major projects while adhering to strict timeframes and resource limitations.
Evaluated emerging industry trends and made informed recommendations regarding potential investment opportunities or technology acquisitions for the organization''s long-term benefit.
Established strong relationships with vendors and suppliers, ensuring seamless integration of third-party solutions into company systems when necessary.
Identified areas for improvement within existing systems, leading to significant cost savings through process optimization.
Fostered an environment of open communication among team members, promoting collaboration and the sharing of ideas for continuous improvement.
Maintained thorough understanding of all key and current technologies, platforms and trends.
Interpreted multifaceted technological issues into defined frameworks and highly scripted action plans.
Coordinated third-party vendors and client IT teams to seamlessly deliver effective solutions.
Developed and implemented long-term strategic technological blueprint.
Facilitated ongoing team development and growth through training and professional skills enhancement.
Liaised with other departments to minimize network interruptions and possible downtimes.
Wrote strategic business plans outlining need for departmental information technology resources.
Coordinated secure system access of users to various department systems and platforms.
Navigated rapidly shifting priorities to meet evolving business needs, ultimately leading to a more agile and responsive organization.
Education
Master of Science - ELECTRICAL POWER ENGINEERING
UNIVERSITY MALAYSIA PERLIS
ENGINEERING CAMPUS, ULU PAUH, PERLIS
01.2018 - 01.2021
Bachelor of Science - SCIENCE PROJECT & FACILITIES MANAGEMENT
OPEN UNIVERSITY MALAYSIA
PPW PULAU PINANG
09.2015 - 05.2018
Diploma - ELECTRICAL ENGINEERING
OPEN UNIVERSITY MALAYSIA
PPW PULAU PINANG
05.2005 - 09.2009
Skills
Team leadership
Operations management
Strategic planning
Decision-making
Performance management
Time management
Staff development
Workforce management
Customer service
Financial management
Project management
Policy implementation
Certification
Wireman Nil (PW4), Chargeman BO 33kV by ST
Bowling and Badminton
Only describe about hobies
Timeline
REM Type 1&2 with Practitioner Certificated by ST
01-2025
ENGINEERING SERVICES LEAD / HV CHARGEMAN 33kV
JOHN LANG LASSALE (JLL)
12.2023 - 01.2025
HEAD OF FACILITIES ENGINEERING MAINTENANCE SYSTEM
PARADIGM ENERGY SDN BHD
02.2020 - 11.2023
Master of Science - ELECTRICAL POWER ENGINEERING
UNIVERSITY MALAYSIA PERLIS
01.2018 - 01.2021
Bachelor of Science - SCIENCE PROJECT & FACILITIES MANAGEMENT
OPEN UNIVERSITY MALAYSIA
09.2015 - 05.2018
Competent Electrical Supervisor (1kV) by ST
05-2015
ELECTRICAL ENGINEER/HT CHARGEMAN 33kV
PENANG WATER CORPERATION (PBAPP)
10.2010 - 01.2020
Wireman Nil (PW4), Chargeman BO 33kV by ST
07-2010
Diploma - ELECTRICAL ENGINEERING
OPEN UNIVERSITY MALAYSIA
05.2005 - 09.2009
HT CHARGEMAN/Technical Executive Officer
PENANG PORT SDN BHD
12.2000 - 08.2010
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