Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.
Overview
2
2
Languages
Work History
Cash & Trade Processing Analyst
Citigroup Transaction Services (M) Sdn. Bhd.
1 2019 - Current
Monitor E2E(end to end) system and there is no abnormal in the process
Ensure that the set productivity targets (efficiency, accuracy, etc.) are achieved
Records daily incoming volumes update trackers and follow up on pending case
Performed daily & monthly reconciliation
Ensure EOD(end of day) is correctly done by maker/checker for audit purpose
Handle/Reply daily incoming email from country
Monitoring and chasing of outstanding items
Monitoring and make sure all system issue being escalate and being take action by vendor
Involved in doing regression testing in UAT environment & project which is to test for current system used for BAU (business as usual)
Processing relevant transaction guided by the operations procedures, guidelines and policies
Verify transactions processed by Associates and authorize those that fall within own-delegated release authority
Participates in team meetings, activities, promotes team spirits and cohesiveness
Ensure compliances with company rules and regulations
To assist manager in daily operation to achieve service quality by meeting service standards and achieving zero defect for Cash Management operations
Contributing ideas for improvement on processes, procedures, to the team for example lean, RPA etc
Ensure no major adverse findings from internal and external auditors.
Supported creation of detailed, technical financial models to value potential acquisition targets.
Identified and resolved problems through root cause analysis and research.
Frequently inspected production area to verify proper equipment operation.
Collected, arranged, and input information into database system.
Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
Evaluated staff performance and provided coaching to address inefficiencies.
Enhanced customer satisfaction rates through detailed analysis of customer feedback data and subsequent improvements in service offerings.
Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports.
Enhanced AML and sanctions screening processes by implementing advanced analytical tools and techniques.
Collaborated with cross-functional teams to develop comprehensive AML and sanctions screening strategies.
Managed relationships with external vendors supplying technology solutions for AML and Sanctions Screening systems.
Contributed to the development of company-wide sanctions screening processes, ensuring alignment with regulatory expectations.
Managed complex projects related to sanctions screening systems improvements, resulting in increased detection accuracy rates.
Trained new team members on relevant regulations, policies, procedures, and best practices in AML and sanctions screening.
Established communication channels between departments which improved collaboration and efficiency in the AML and Sanctions Screening process.
Optimized sanctions screening processes, enhancing the organization''s ability to mitigate potential risks associated with sanctioned entities or countries.
Served as a liaison between the compliance department and other business units to ensure alignment on projects related to AML and sanctions screening initiatives.
Education
Diploma - Electric and Electronic
Politeknik Seberang Perai
Pre-University (SPM) - undefined
S.M.T BATU LACHANG
Skills
Incident Reporting
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Timeline
Cash & Trade Processing Analyst
Citigroup Transaction Services (M) Sdn. Bhd.
1 2019 - Current
Diploma - Electric and Electronic
Politeknik Seberang Perai
Pre-University (SPM) - undefined
S.M.T BATU LACHANG
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