MOHD SYAHRIZAL BIN ABDUL ZAWAWI

Provide in-depth knowledge about different TV models, features, and technologies to customers, helping them choose the best TV for their needs while also addressing any technical questions and guiding them through the buying process on the sales floor.

Product Expertise:

Possess comprehensive understanding of various TV brands, models, screen sizes, resolutions (HD, 4K, 8K), display technologies (LCD, OLED, QLED), sound systems, connectivity options (HDMI, optical audio, smart TV platforms), and other features to effectively advise customers.

Product Demonstrations:

Conduct hands-on demonstrations of TV features, including picture quality, sound quality, smart TV functions, and user interface to showcase the product's capabilities.

Sales Closing:

Effectively present pricing options, address customer concerns, and guide them through the purchase process to close sales.

• Demonstrate products: Show customers how to use the products and what makes them a good choice
• Provide information: Answer customer questions and share details about the products
• Build relationships: Develop positive relationships with customers and follow up with them to encourage repeat purchases
• Create awareness: Use demonstrations, samples, and presentations to generate interest in the products
• Track sales: Monitor sales figures and submit reports to management

• Develop sales strategies: Create and implement plans to achieve sales targets
• Monitor performance: Track individual and team performance, and provide feedback
• Assign duties: Create work schedules and assign tasks to sales staff
• Provide customer service: Provide excellent customer service and upsell products and services

Responsible for overseeing the operations of a specific department within a store, including managing staff, driving sales, maintaining inventory levels, ensuring excellent customer service, and achieving departmental goals by implementing strategies to optimize performance within their designated area.

Inventory Management:

• Monitor stock levels and ensure optimal inventory rotation to minimize stockouts and overstock situations
• Analyze sales data to make informed decisions about product ordering and merchandising
• Implement strategies to manage slow-moving inventory and clearance sales

Reporting and Analysis:

• Generate regular reports on sales performance, inventory levels, and key metrics
• Analyze data to identify trends and opportunities for growth
• Communicate insights to store management to inform strategic decisions
  

Responsible for supporting the Food and Beverage Manager in the day-to-day operations of a restaurant, overseeing staff, ensuring excellent customer service, maintaining quality standards, managing inventory, and contributing to overall sales and profitability, while adhering to health and safety regulations.

Staff Management:

• Supervise and train F&B staff including servers, bartenders, and hosts, ensuring proper service standards are met.
• Schedule staff shifts to optimize labor costs and meet operational needs.

Operations Oversight:

• Monitor daily F&B operations, ensuring smooth service flow and adherence to quality standards.
• Manage inventory levels of food and beverage items, minimizing waste and maintaining proper stock rotation.
• Conduct regular checks on cleanliness and sanitation in all F&B areas.