MOHD SHAUFI JAMALUDIN
REMBAU NEGERI SEMBILAN
Summary
Resourceful Public Works Professional with expertise in maintenance and site support to ensure safe and clean environments. Manages inspections, schedules, and compliance checks to meet service targets. Coordinates daily tasks and team activities to facilitate efficient project delivery while preparing reports that enhance communication and inform decision-making.
Overview
2
2
Languages
16
16
years of professional experience
Work History
PEKERJA AWAM JG 15 (UNIT UPP REMBAU)
SYARIKAT AIR NEGERI SEMBILAN SDN.BHD
REMBAU, MALAYSIA
01.2011 - Current
- Maintained clean, safe working environments to eliminate accident risks.
- Achieved service time and quality targets.
- Maximised customer engagement and satisfaction by delivering excellent customer service.
- Engaged with customers to better understand needs and deliver excellent service.
- Managed complaints with calm, clear communication and problem-solving.
- Identified issues, analysed information and provided solutions to problems.
- Met schedule using excellent planning and coordination skills.
- Collaborated with team members to achieve target results.
- Enhanced working relationships by participating in team-building activities.
- Prepared range of written communications, documents and reports.
Education
NVQ Level 1 - ELECTRICAL WAYERMAN SKM 1,2
INSTITUT LATIHAN PERINDUSTRIAN
JOHOR,MALAYSIA01-2009
A-Levels - ELECTRICAL
SEKOLAH MENENGAH TEKNIK PORT DICKSON
Port Dickson,01-2005
Skills
- Safety compliance
- Worksite safety
- Worksite inspection
- Public works maintenance
- Site coordination
- Schedule planning
- Report writing
- Customer service
- Complaint handling
- Problem resolution
- Problem-solving
- Team collaboration
Languages
English
Elementary
A2
Malay
Advanced
C1
Timeline
PEKERJA AWAM JG 15 (UNIT UPP REMBAU)
SYARIKAT AIR NEGERI SEMBILAN SDN.BHD
01.2011 - Current
NVQ Level 1 - ELECTRICAL WAYERMAN SKM 1,2
INSTITUT LATIHAN PERINDUSTRIAN
A-Levels - ELECTRICAL
SEKOLAH MENENGAH TEKNIK PORT DICKSON