MOHD SHAHRIL NIDZA ABDUL AZIZ
Selangor
Summary
Dedicated and detail-oriented in Test & Measurement field as a sales and technical know how with more than 10 years of experience. Eager to apply proven results according to the customers needs and budget while to maximization pre-sales and post sales support for the best customers satisfaction. Special interest in achieving the millennial market and helping customer to achieve their goal and objective. Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
21
21
years of professional experience
Work History
Sales Manager
Mun Hean (Malaysia) Sdn Bhd
10.2023 - Current
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Evaluated performance against goals and implemented appropriate development plans.
- Implemented systems and procedures to increase sales.
- Compiled and analyzed data to determine approaches to improve sales and performance.
Sales Manager
Tekmark Sdn Bhd
01.2017 - 04.2023
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Supervised sales team of 2 people, stepping in to support employees and deliver smooth sales processes for clients.
- Produced contracts, reports, letters, and proposals for clients.
- Resolved customer issues quickly and managed over 50 accounts to increase sales and meet quotas.
- Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base.
- Created effective strategies to target new markets after researching and analyzing competitor behavior.
- Aggressively pursued competitive accounts by differentiating company from competitors.
Sales Engineer
Rohde & Schwarz Malaysia Sdn Bhd
06.2014 - 12.2016
- To win competitive deals and find new customers and exceed sales quota.
- Able to impress customers with good technical presentations and discussions that demonstrates the key value differentiation of test and measurement product portfolio.
- To handle customer inquiries, tender preparation, and to build up good relationship with customers.
- Take initiative to grow sales and drive for customer satisfaction.
- Handling services sales and box sales to Education, Government and Government Link Company in Malaysia.
- To explore, expand and deliver product satisfaction to the customer.
- Provide technical support to the sales and enhance the technical capabilities that able to discover new opportunity in customers side.
- Assist sales person by providing the technical support, configuration, specification preparation, customization related based on the customers need.
Application Engineer
ATM Solutions Sdn Bhd
01.2009 - 06.2014
- Exhibited strong technical aptitude and application expertise resulting in optimized performance, continuous improvement recommendations and product innovation.
- Maintained effective customer relationships and identified future business opportunities to support and strengthen corporation mission.
- Partnered with development team on product development, application support plans and prototype programs.
- Developed proposals and pricing for large- and small-scale manufacturing products.
- Traveled to key account locations to train and provide technical direction for successful completion of product launches.
- Worked with customers for needs analysis, proposal development and vendor costs to produce competitive estimates.
Associate Product Test Engineer
Agilent Technologies
01.2003 - 01.2009
- Product leader for Electromagnetic Compatibility box and to assist Spectrum Analyzer product testing cum troubleshooting
- Control and coordinate for RF product station setup, down time, filling and to make sure able to meet the yield planning
Education
Bachelor's Degree - Engineering - Power
University Technology Mara
2016
Diploma - Engineering - Communication
Polytechnic Ungku Omar
2003
Skills
- Technical expertise especially in RF and Electrical Power Related
- Sales Tracking
- Proposal Development
- Solution Selling
- KPI Tracking
- Microsoft Office
- Analytical study
- Project management
- Critical thinking
- Decision making
- Communication
- Multi-tasking
- Negotiation
- Sales Records Management
- Budgeting and Expenditures
- Discount Rate Requirements
- Customer Trend Analysis
- Networking Events
- New Business Generation
- Deal Structuring
- Motivational Techniques
- Territory Management
- Product and Service Management
- Strategic Partnership
- Aftermarket Sales
- Profit and Revenue-Generating Strategies
- Business Development and Planning
- Strategic Account Development
Languages
Malay
Native language
Malay
Proficient
C2
English
Advanced
C1
Timeline
Sales Manager
Mun Hean (Malaysia) Sdn Bhd
10.2023 - Current
Sales Manager
Tekmark Sdn Bhd
01.2017 - 04.2023
Sales Engineer
Rohde & Schwarz Malaysia Sdn Bhd
06.2014 - 12.2016
Application Engineer
ATM Solutions Sdn Bhd
01.2009 - 06.2014
Associate Product Test Engineer
Agilent Technologies
01.2003 - 01.2009
Bachelor's Degree - Engineering - Power
University Technology Mara
Diploma - Engineering - Communication
Polytechnic Ungku Omar
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