Mohd Rizal Bin Baharudin
SHAH ALAM
Summary
Goal-oriented QA/QMS Manager experienced in quality assurance and continuous improvement. Implemented and maintained ISO 9001:2015 Quality Management System, driving compliance and enhancing operational performance. Led audits and root cause analysis initiatives, optimising product quality while collaborating with stakeholders to communicate project outcomes.
Overview
2
2
Languages
1
1
Certification
30
30
years of professional experience
Work History
QA/QMS Manager
Power Cables Malaysia Sdn Bhd
01.2015 - Current
- Implemented and maintained the ISO 9001:2015 Quality Management System, including 5S and QE 5.0 (MPC) initiatives.
- Reviewed and aligned company quality policy and objectives with business direction and ISO 9001 requirements, reinforcing commitment to quality management.
- Developed and implemented quality inspection processes and documentation, ensuring compliance with specified requirements and standards, which supported overall quality objectives.
- Planned and executed Certification Body audits, customer audits, and internal audits to ensure continual compliance with quality system requirements.
- Monitored product quality and performance through data collection, analysis, and preparation of monthly and annual statistical quality reports.
- Coordinated and participated in QA/QMS, risk assessment (ISO 9001:2015), 5S/ QE 5.0, and ESG meetings.
- Led and coordinated root cause analysis and corrective action processes (RCAP) to address quality issues and prevent recurrence.
- Collaborated on joint venture between LTAT and Prysmian Group to identify and pursue new business opportunities, strengthening partnerships and market position.
Assistant Technical Manager
Advance Network Solution
01.2012 - Current
- Delivered comprehensive telecommunication and networking solutions using copper, RF, and fibre technologies.
- Prepare and deliver against the product development plan. Undertake testing, analysis of results and make recommendations.
- Provided technical support and collaborated with production teams to resolve customer requirements efficiently.
- Train other staff on any technical issues related to fibre optics, such as fibre Optic interconnects process/ Cable assemblies.
- Conducted marketing activities to identify and resolve technical issues, enhancing customer satisfaction.
- Executed additional tasks assigned by immediate superior, contributing to team goals and project completion.
- Participated in customer visits organized by the marketing department.
Snr. Process Engineer
Power Cables Malaysia Sdn Bhd
01.2014 - 01.2015
- Conducted process trials and optimised parameters, ensuring stable and repeatable production.
- Supported process development and industrialisation for new product XLPE 132 kV Cable (XL1/1600), Cable design with outer sheath Nylon material & HFFR / LSZH.
- Supported new product introduction (NPI) activities, facilitating transition from trial stage to initial production.
- Collaborated with R&D, Quality, and Production teams to ensure product compliance and readiness.
- Provided technical process support during ramp-up, ensuring successful early production.
- Joint venture between LTAT and Prysmian Group
Technical Engineer
OPCOM CABLES Sdn Bhd
01.2001 - 01.2011
- Developed cable designs and ensured that it met all customer requirements.
- Provided technical assistance to customers and resolved any issue in design.
- Designed new methods and improved manufacturing processes.
- Provided technical expertise to other departments on experimental orders, trials, and new product designs, designed die tooling, evaluated new incoming materials, and resolved product/process quality issues, including non-conformance reports and customer complaints.
- Updating the latest Material and Product specification, testing procedures and to ensure product compliance with quality standard.
- Established and modified standard operating procedures (SOP), revised bill of materials (BOM), product design descriptions, technical drawings, and annual calibration lists for all necessary equipment.
- Led project team for technical development of new product designs and process improvements.
- Planned and conducted presentations and type testing for new product design approvals.
- Prepared cost estimates for project designs, ensuring alignment with budgetary constraints.
- Documented all designs and associated specifications.
- Answered all customer queries and provided specifications for all issues.
- To assist the assistant Plant & IMS Manager/Sr. Technical Manager on the quality and technology of the products produced by the company.
- To prepare monthly management reports improvement achievement in quality, process and solutions.
- To provide adequate training for the staff under supervision.
- Multinational Company, joint venture with Ericsson Cables, Sweden
Technical Coordinator
HYDRA-line Sdn Bhd
01.1999 - 01.2001
- Created precise technical drawings of cylinders using AutoCAD software, ensuring alignment with project specifications.
- Engaged with customers to capture product design needs and preferences, facilitating tailored solutions.
- Supervised junior technical staff, providing guidance and feedback to foster professional development.
- Documented repairs in log book to preserve accurate records.
- Conducted tactical troubleshooting to identify faults.
Asst. Project Manager
Empire Prospect Sdn Bhd
01.1997 - 01.1998
- Managed contractor project for TELCO Company, ensuring timely delivery and adherence to specifications.
- Oversaw telecommunication and civil works for JKH TELEKOM, coordinating with teams to achieve project milestones.
- Directed telecommunication and civil works for non-Telekom clients such as CELCOM and Time, facilitating successful project execution.
- Executed marketing campaigns to promote services and increase brand awareness.
Education
SPM Gred 1 -
MRSM Balik Pulau
12-1990
Master Degree - Master of Quality Management
OUM
01-2022
Bachelor degree - Science Physic, Management
USM
USM Matriculation -
MRSM Kulim / USM
Skills
- Quality management
- ISO internal auditing
- Regulatory compliance
- Process optimization
- Data analysis
- Root cause analysis
- Technical support
- Fibre optic expertise
- Good oral and written communication skills
Certification
- SIRIM Certified Quality Manager
- Lead Auditor ISO 9001 2015
- SIRIM Certified Quality Professional
Custom
- New cable project, 2002-01-01, Armoured Cable product
- New cable project, 2003-01-01, Loose tube cable product
- Material Cost Reduction Project, 2003-01-01, Raw Material
- Training at Ericsson Network Technologies, 2004-01-01, New cable project.
- New cable project, 2004-01-01, Halogen Free Flame Retardant Plastic Material for Cable Assembly/ Lena Cable project.
- New cable project, 2004-01-01, 192 cores cable project.
- Material Cost Reduction project, 2005-01-01
- Cable Inspection at Birla Ericsson, 2006-01-01, New cable project.
- Material quality training at Ericsson Network Technologies, 2007-01-01, New cable design for slotted core cables project.
- Technical Development Program for new incoming materials, 2008-01-01, Ongoing.
- Product Development project, 2010-01-01, Handling and troubleshooting the quality issues.
- Failure Analysis and Process Improvement Project, 2011-01-01, For Fault Report/ complaints.
Languages
English
Advanced
C1
Malay
Proficient
C2
Timeline
QA/QMS Manager
Power Cables Malaysia Sdn Bhd
01.2015 - Current
Snr. Process Engineer
Power Cables Malaysia Sdn Bhd
01.2014 - 01.2015
Assistant Technical Manager
Advance Network Solution
01.2012 - Current
Technical Engineer
OPCOM CABLES Sdn Bhd
01.2001 - 01.2011
Technical Coordinator
HYDRA-line Sdn Bhd
01.1999 - 01.2001
Asst. Project Manager
Empire Prospect Sdn Bhd
01.1997 - 01.1998
SPM Gred 1 -
MRSM Balik Pulau
Master Degree - Master of Quality Management
OUM
Bachelor degree - Science Physic, Management
USM
USM Matriculation -
MRSM Kulim / USM