Insightful Manager with experience directing and improving operations through effective process streamlining, employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to work planning and day-to-day problem-solving.
1. Upscaling of compliance culture within the banks.
2. Successfully implement cross transfer function for 4 separate processes :
a. CDD/ODD screening
b. Name Screening
c. Payment Screening
d. Trade Finance Screening.
3. Reduction of CDD/ODD screening alert escalations by 30%.
4. Led list management cleanup exercise to reduce low quality data hit and increase productivity.
5. Identify and recommend process improvement plan for each screening functions within Level 1 functions.
6. Planned, develop and conducted training based on the specific requirements of business units.
Date of Birth: 28/11/1984