MOHD RADZI AB GANI
Shah Alam, Selangor
Summary
As an IT Specialist with over 10 years of experience, I've gained extensive experience in supporting business solution software and analyzing complex business operations. Leveraging my strong analytical skills and technical knowledge, I am highly motivated to contribute to the success of the company.
Having worked with multinational conglomerates like General Electric, Infor, and ADB Safegate, I'm familiar with working across multiple geographical locations, each with its unique processes and policies. As such, I'm highly adaptable to new environments and always eager to learn from experienced mentors within the organization.
Throughout my career, I've demonstrated a track record of success as a key contributor to my portfolio. With my proven ability to manage complex projects and drive cross-functional teams to success, I'm certain that I would be an exceptional addition to the team.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Business Analyst
ADB Safegate
01.2022 - Current
- Helped product managers determine the optimal price for a product, as well as which products are most effective in driving sales and profitability.
- Analyzed data on product sales and market trends, by helping product managers identify opportunities for revenue growth and profit optimization.
- Co-managed the effort to deploy a product information management system that involved more than 1000 personnel working across 7 business regions.
- Improved business processes by analyzing current practice and recommending optimization strategies.
Business Analyst
Bank Pembangunan Malaysia Berhad
12.2020 - 12.2021
- Led requirements analysis and served as a liaison between stakeholders and users for both IT and business initiatives.
- Assigned as the operational risk liaison officer to support Group Risk Management activities and represented the GRM's viewpoint in decision-making processes.
- Led reviews of business processes and developed optimization strategies to increase efficiency and improve results.
- Outlined the bank's IT plan for the next 3 years and aligned all IT department job descriptions in accordance with the RACI (Responsibility Assignment Matrix) to improve organizational structure.
Technical Director/Co-Founder
Kaize Invent Sdn. Bhd.
08.2019 - 02.2020
- Developed overall strategies and directions for the company to ensure sustainable growth and healthy cash flow.
- Managed suppliers and clients to ensure the positive development of the company.
- Collaborated with device and technology vendors to understand their product roadmaps and how they can influence our offerings.
Business Application Analyst
GE Healthcare Sdn. Bhd.
05.2017 - 08.2019
- Managed Siebel CRM and SmartFE applications for GE Healthcare ASEAN.
- Co-managed stakeholder relationships and global cross-functional software development teams responsible for delivering Siebel CRM and SmartFE upgrades across ASEAN.
- Organized training workshops for Siebel CRM and SmartFE for field engineers, country admins, channel partners, and service providers.
- Provided prompt support and issue escalation to country teams during quarter close.
Consultant
Infor (Malaysia) Sdn. Bhd.
03.2016 - 04.2017
- Conducted a thorough business requirement study for SunSystems customers.
- Organized training and workshops for SunSystems customers to maximize their use of the system.
- Conducted business process mapping of customer financial ledgers, interfaces, and reporting according to best practices.
- Prepared test scripts and conducted user/business acceptance tests to ensure the proposed solution meets the business requirements.
- Provided support to business users during the cut-over and data migration phases to ensure a seamless transition.
Application Analyst
Pantai Medical Centre Sdn. Bhd.
09.2014 - 04.2016
- Implemented, supported, and maintained SunSystems Accounting Software to ensure efficient accounting processes.
- Assisted in resolving application issues with vendors and key stakeholders, and performed root cause analysis of problems to prevent future issues.
- Maintained a variety of documents, both physical and electronic, to provide up-to-date reference and audit trail for all accounting processes.
- Designed and prepared reports tailored to the specific needs of IT and Finance departments to provide actionable insights for decision making.
Executive
iCIMB Sdn. Bhd.
04.2012 - 08.2014
- Acted as the primary point of contact for projects from initiation to closure, ensuring effective communication and coordination among stakeholders throughout the project lifecycle.
- Assisted in resolving application software issues with vendors and key stakeholders, providing technical expertise to address problems and minimize downtime.
- Coordinated deployments and handled production issues to ensure smooth and efficient system operations.
Associate Software Developer
XYBase Sdn. Bhd.
05.2011 - 03.2012
- Assisted in designing and maintaining comprehensive test plans and scenarios for various software products during development.
- Participated in all types of testing including integration testing, performance testing, functional testing, client acceptance testing, user interface testing, and production support testing to identify and address issues early.
- Created comprehensive testing performance summary reports and communicated test results to clients and management, enabling informed decision-making throughout the software development process.
Education
Btec. Higher National Diploma in Computing -
Linton College
08.2009
Skills
- Project Management
- Stakeholder management
- Data Modelling
- Data Analysis
- Requirements Gathering
- Microsoft Office Suite
- User Acceptance Testing
- CRM Systems
- Data and Analytics
Certification
- The Data Scientist's Toolbox, Coursera-'20
- R Programming, Coursera-'20
- Risk Management in Technology for Financial Institutions (RMiT), MCBIE-'21
Accomplishments
- First product information management tool that was introduced to the company. Became the single source of truth for product related information.
- Successfully delivered the upgrades in ASEAN, while ensuring business users are aligned with project milestones.
- Launched the new CIMB Clicks website which gave a new experience for the bank's customers.
- Implemented GST policies according to the Royal Malaysian Customs Department into SunSystems Accounting.
inRiver PIM
GE Healthcare Siebel International Upgrade
1Platform (CIMB Core Banking Upgrade)
Pantai Medical Centre GST (Goods Services Tax)
References
- Jane Robediso, Digital Operations Manager, GE Healthcare, +(65) 9753 4229
- Rizal Jamin, Head of Management Information System, BPMB, +(60) 19 240 2800
Timeline
Business Analyst
ADB Safegate
01.2022 - Current
Business Analyst
Bank Pembangunan Malaysia Berhad
12.2020 - 12.2021
Technical Director/Co-Founder
Kaize Invent Sdn. Bhd.
08.2019 - 02.2020
Business Application Analyst
GE Healthcare Sdn. Bhd.
05.2017 - 08.2019
Consultant
Infor (Malaysia) Sdn. Bhd.
03.2016 - 04.2017
Application Analyst
Pantai Medical Centre Sdn. Bhd.
09.2014 - 04.2016
Executive
iCIMB Sdn. Bhd.
04.2012 - 08.2014
Associate Software Developer
XYBase Sdn. Bhd.
05.2011 - 03.2012
Btec. Higher National Diploma in Computing -
Linton College
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