MOHD QAEDI FAIZ BIN ABDUL AZIZ

Computer Vision & Deep Learning:

• Responsible for preparing datasets using annotation tools for training object detection models
• Maintain computer vision models for image segmentation by preparing latest datasets and training the models

MLOps & DevOps:

• Contributed to DevOps by maintaining tools essential for Machine Learning Operations (MLOps)
• Managed the deployment of computer vision models and MLOps tools using Kubernetes and containerization technologies like Podman or Docker for scalable and efficient execution
• Managed the administration of deep learning models, ensuring data remains updated and consistently available for training and inference

Collaboration & Operations:

• Liaise with inter-department teams or clients to ensure the monthly audit runs smoothly without disruptions or delays
• Collaborated with cross-functional teams to ensure data consistency and quality across multiple platforms.

• Managed more than 30 incoming customers calls every day with positive attitude and focus on customer satisfaction.
• Assisted customers by answering questions and responding to inquiries.
• Streamlined call center operations for improved efficiency and reduced wait times.
• Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.

• Communicate to ensure information in the insurance policy is conveyed to customer correctly
• Responsible for inbound call, email and generate the Guarantee Letter (GL)
• Managed to meet the Turn Around Time (TAT) for making the GL
• Engaged in reviewing bills received from hospitals in part of GL process
• Contributed to the development of new training materials, resulting in increased employee engagement and productivity.

• Responsible to interacted with customers, managed payment transactions, and consistently improve timely and accurate deliveries
• Handled food with sanitation and safety in mind
• Adhered to safety rules when riding motorcycle
• Handled food with cleanliness and care

• Collect data from the laboratory experiment and develop a scientific analysis
• Assist superior to conduct research for product improvement by experimenting different chemical formulation
• Participated actively in regular meetings with fellow researchers to discuss project updates, challenges faced, and lessons learned during ongoing activities.
• Coordinated with external research partners to ensure seamless integration of collaborative projects.

• Supervising and monitoring the new installation project of Industrial Effluent Treatment System (IETS)
• Guide operators to establish standard treatment system parameters and optimized their understanding of the installed equipment technologies
• Experienced with commissioning, start-up and shut-down of effluent treatment plant

• Involved in modification and optimization of the machines in production line
• Design rain water harvesting piping system using drawing tools like AutoCAD