Mohd Pauzi Bin Hamsin
Sungai Petani, Kedah
Summary
Proven track record in enhancing operational efficiency and customer satisfaction at Dynacraft through expert troubleshooting and prompt technical support. Skilled in money handling and problem-solving, adept at maintaining safety and improving service delivery. Demonstrated ability to train peers and manage critical situations, ensuring optimal outcomes.
Overview
24
24
years of professional experience
Work History
Technician
Dynacraft
Bayan Lepas, Penang
01.1993 - 01.2001
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
Security Guard
Lam Wah Ee Hospital
George Town, Penang
01.2002 - 01.2004
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to incidents and assessed active situations for security concerns.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Personal Driver
Dato Ku Nahar
Sungai Petani, Kedah
01.2004 - 01.2007
- Navigated complex routes and adjusted travel plans for optimal efficiency and time management.
- Remained calm under pressure during unexpected challenges such as road closures or vehicle malfunctions, quickly devising alternate solutions to ensure timely arrival at destinations.
- Ensured client safety by adhering to all traffic laws and regulations, maintaining an excellent driving record.
- Managed vehicle maintenance schedules, ensuring proper functioning and minimizing downtime for repairs.
Time Checker
Rapid Penang
Bukit Mertajam, Penang
01.2007 - 01.2017
- Make sure buses arrived and go to other destination on time.
- Buses that have problem can't arriver at destination have to reported to me and if buses got problem like break down have to change to other buses.
- Make customer satisfied with our service.
Education
SMK Sri Perak
03.1991
Skills
Money Handling
Product restocking
Customer Service
Basic Math
Error Detection
Problem-solving abilities
Driving skill
Timeline
Time Checker
Rapid Penang
01.2007 - 01.2017
Personal Driver
Dato Ku Nahar
01.2004 - 01.2007
Security Guard
Lam Wah Ee Hospital
01.2002 - 01.2004
Technician
Dynacraft
01.1993 - 01.2001
SMK Sri Perak
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