Mohd Nurakmall Md Radzi
Warranty Engineer
Seremban, Negeri Sembilan
Summary
Solutions-oriented engineering professional with strong understanding of product development process. Brings excellent interpersonal and communication skills to work effectively with colleagues, management and vendors. Proactive in identifying areas of improvement and taking steps to drive successful completion of projects.
Overview
15
15
years of professional experience
2
2
Languages
Work History
Warranty Engineer
Koito Malaysia Sdn Bhd
9 2023 - Current
- Engaged in analyzing original faulty parts (OFP) received from customers
- Participated in Genba activities with customers at their service centers
- Collaborated with customers on monthly quality monitoring
- Conducted quality analysis activities for production part.
- Participated actively in the development of new products from a warranty perspective by offering insights into potential areas of concern based on past experiences.
- Developed comprehensive reports on warranty trends, assisting management in making informed decisions about product improvements.
QA Engineer
Kayaku Safety Systems (M) Sdn Bhd
04.2019 - 08.2022
- Involve and monitor in new project development
- Deal with suppliers on parts specifications, drawing or any change request by customer
- Liaise with customer and supplier in order to know what customer needs and control suppliers progress and activity
- Responsible for customer claim for inflator and micro gas generator product
- Involve in production improvement activities
- Involve in IPQC, issue Abnormality Report for suppliers in case of any NG parts received by IQC
- Cooperate with production if any problems occur regarding the single parts comes from suppliers
- Manage and monitor supplier's quality
- Makes arrangements for sorting process for incoming parts quality issue
- Direct the investigation of parts quality from suppliers
- Verify suppliers root cause, corrective action and supplier's disposition on NG parts.
Supplier Quality Engineer
Allied Precision Technologies (M) Sdn Bhd
04.2018 - 04.2019
- Involve and monitor in new project development
- Deal with suppliers on parts specifications, drawing or any change request by customer
- Liaise with customer and supplier in order to know what customer needs and control suppliers progress and activity
- Responsible for First Article approval and Process Management Plan documents
- Involve in tooling trial for stamping process
- Involve in IPQC, issue Corrective Action Report for suppliers in case of any NG parts received by IQA
- Cooperate with production if any problems occur regarding the single parts comes from suppliers
- Manage and monitor supplier's quality
- Makes arrangements for sorting process for incoming parts quality issue
- Direct the investigation of parts quality from suppliers
- Verify suppliers root cause, corrective action and supplier's disposition on NG parts.
Quality Assurance Executive
KISWIRE CORD SDN. BHD.
06.2013 - 03.2018
- Assisting QC manager in quality related issue directly or indirectly to the bead wire product
- Drive implementations for all defined quality indicators to meet the defined requirements of the vendor and customer
- Monitor production quality on daily basis
- Record daily NC and daily inspection for production side
- Managing QC department manpower
- Responsible for quality issue related to production process
- Prepare Certificate of Analysis for final product
- Answer 8D request from customer
- Monitor the CPK on monthly basis for the end product quality
- Assisting production department in finding the solution for non-confirm product
- Prepare and publish accurate reports and data defined by complain or superiors in a timely manner
- Conduct training for QC inspector based on training schedule
- Involve in monthly Quality Meeting for quality performance review.
Assistant Engineering
Shimano Component Malaysia
09.2009 - 11.2011
- Responsible for all quality related matters directly or indirectly related to the assigned bicycle component
- Drive implementation for all defined quality indicators to meet the defined requirements of the vendor and customer
- Manage the overall quality aspect of the respective platforms in ensuring that they confirm to the regulatory and customer requirements
- Monitor implementation and validate effectiveness of all corrective actions taken for any non-conformances detected, which relates directly to the product quality of the assigned models
- Daily Management of all outgoing Inspection activities and secure corrective actions taken for any non-conformances detected
- Fine the solution for non-confirm product
- Monitor the process
- Prepare and publish accurate reports and data defined by complain or superiors in a timely manner
- Upkeep of the related quality procedures
- Provide technical assistance in certifying operators and ensuring a high competency level is maintained by the Outgoing Quality Inspectors
- Monitor and review Line and yield performance and IFR (Internal Failure Rate) to be well within the requirements defined by the customer
- Perform any other duties defined by the Section Manager from time to time
- Ensure all the documents, Production Data and Management Procedures are developed and had implemented according to the company’s standards and guidelines
- Performed in Monthly Production, Process and Subcontract Performance monthly report.
Education
Diploma of Engineering (Mechanical) - Mechanical
Universiti Malaysia Pahang
Primary/Secondary School/"O" Level - undefined
Sekolah Menengah Sains Johor
Skills
Six Sigma Green Belt
8 Discipline Team Based
Microsoft Excel 2007
Internal Auditing for TS16949
Automotive Industry Knowledge
Problem-solving abilities
Relationship Building
Timeline
QA Engineer
Kayaku Safety Systems (M) Sdn Bhd
04.2019 - 08.2022
Supplier Quality Engineer
Allied Precision Technologies (M) Sdn Bhd
04.2018 - 04.2019
Quality Assurance Executive
KISWIRE CORD SDN. BHD.
06.2013 - 03.2018
Assistant Engineering
Shimano Component Malaysia
09.2009 - 11.2011
Warranty Engineer
Koito Malaysia Sdn Bhd
9 2023 - Current
Diploma of Engineering (Mechanical) - Mechanical
Universiti Malaysia Pahang
Primary/Secondary School/"O" Level - undefined
Sekolah Menengah Sains Johor