Mohd Noor Farquhar Salleh
Pasir Gudang
Summary
I am an Information Technology Manager at Insulet Malaysia, leading the SAP team to deliver stable, scalable, and high-performing ERP solutions that support operational excellence. I focus on understanding business needs, optimizing processes, and ensuring seamless integration across systems.
I have hands-on experience with SAP S/4HANA, SAP Business One, and Microsoft Dynamics AX, managing full lifecycle ERP initiatives from analysis and design to implementation and support. I collaborate with cross-functional teams across Finance, Supply Chain, Manufacturing, Quality, and HR to align technology with business goals.
My experience includes supporting multinational operations and major projects such as the Petronas Pengerang Deepwater Terminal. With strengths in system administration, programming, and problem-solving, I am passionate about driving digital transformation and delivering impactful, high-quality IT solutions.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Information Technology Manager
Insulet Corporation
Johore
03.2025 - Current
- Manage and maintain the company's ERP system, ensuring high availability, performance, and reliability.
- Lead ERP projects including upgrades, integrations, and system enhancements.
- Collaborate with departments such as Finance, Supply Chain, Manufacturing, and IT to gather requirements and implement solutions.
- Supervise ERP analysts or consultants, ensuring best practices and system standards are followed.
- Develop documentation, training, and support materials for ERP users.
- Ensure compliance with data security, privacy, and SOX requirements.
- Troubleshoot and resolve ERP-related issues in a timely manner.
SAP Team Lead
Insulet Corporation
Johore
01.2025 - 04.2025
Sr. Supply Chain and Materials Management Operation Specialist
Insulet Corporation
Gelang Patah, Johore
06.2023 - 01.2025
Co-Lead Analyst - Project NExT (New ERP X Transformation)
Dialog Group Berhad
Pengerang, Johore
05.2022 - 06.2023
- Assist in plan, develop and implement change management as per Project Master plan through the effective communication on new or enhanced solution or processes in order to support analytics, consolidation, reporting applications, performance scorecards and dashboards for stakeholder in a timely manner and effective strategic decision making.
- Monitor, track and support the project teams on SCM and MM implementations or enhancement projects, through regular meeting with business and service provider to ensure the projects are within timelines and comply with business objective.
- Provide input in design, execute and enforce the establishment and development of SCM, and MM compliance for in alignment in order to minimize any commercial/ technical exposure and to achieve a secured, well-controlled reporting application and also enhancing and promoting awareness on system compliance.
Business Analyst - ERP in Supply Chain, Asset and Maintenance Management
Dialog Group Berhad
, Malaysia
07.2018 - 06.2023
- Determine how to improve existing business processes.
- Identify the steps or tasks to support the implementation of new features.
- Design the new features to implement.
- Analyze the impact of implementing new features.
- Implement the new features.
- Allocate resources of manpower to develop new design and new deployment.
- Monitoring and managing the AX Help Desk.
- Creating and maintaining AX inquiries.
- Solve end users AX issues by creating tickets in the OTRS system.
- Assisting the AX Application Specialist with report specifications and maintenance.
- Creating and maintaining user access and data views based on user and audience.
- Maintaining general knowledge of Dialog Group Bhd project`s business flows.
- Maintaining knowledge of the Dynamics AX application suite for configuration, unit testing, and project support.
- Maintaining direct contact with Microsoft and AX partner to review AX updates and corrections and its impact to Dialog Group operations.
- Managing Dialog's AX environments, including Service Request and Change Request required by other departments to fulfill project needs.
- Plan AX modification specification and requirement from the users.
- Reviewing, evaluating, and testing new AX functionality to ensure the improvements in project executions and operations.
- Support in functional and technical side for Material Management consumed by the projects.
Dynamic AX System Analyst
SBN INDUSTRIES SDN. BHD.
Pasir Gudang, Johor
01.2018 - 06.2018
- Work with users in coordination with the IS staff, to define, design and implement high quality, scale-able and effective solutions to the business.
- Translate business requirements into business solutions.
- Provide detailed analysis, design documents, work flow, flow charts, logic design, and other requirements/user artifacts as needed.
- Document program logic, data files, screens and report layouts through user contact, goal analysis, feasibility determinations, systems/work diagrams, resource evaluations, cost and time analysis, and capture & document detailed program specifications.
- Participate in a variety of projects, documenting present procedures, analyzing current requirements and recommending improvements in the company's use of information technology.
- Develop and test program instructions. Develop testing methods, using test data where appropriate.
- Perform unit and system testing, removing errors. Demonstrate system and obtaining user approvals and sign-offs.
- Create documentation and implement policies, procedures, workflows and user guides when needed.
- Prepare project time estimates, keeping management informed of task status and issues.
- Respond to all support requests in a timely, professional and quality manner.
- Research transaction and procedural issues, identifying root cause and providing analysis in a structured and quality manner.
Software Data Operator(Commissioning)
Sinopec Engineering Inc
Pengerang, Johor
09.2017 - 01.2018
- Interpret data, analyze results using statistical techniques and provide ongoing reports.
- Develop and implement databases for internal use, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality.
- Acquire data from primary or secondary data sources and maintain databases/data systems.
- Identify, analyze, and interpret trends or patterns in complex data sets.
- Filter and 'clean' data by reviewing computer reports, printouts, and performance indicators to locate and correct code problems.
- Work with management to prioritize business and information needs.
- Locate and define new process improvement opportunities.
- Analyze data to identify areas for improvement in the quality system.
- Develop, recommend and monitor corrective and preventive actions.
- Prepare reports to communicate outcomes of quality activities.
- Identify training needs and organize training interventions to meet quality standards.
- Coordinate and support on-site audits conducted by external providers.
- Evaluate audit findings and implement appropriate corrective actions.
- Monitor risk management activities.
- Responsible for document management systems.
- Assure ongoing compliance with quality and industry regulatory requirements.
IT Officer ( Dynamic AX Executive)
Luvata
Johor
02.2016 - 09.2017
- As a Dynamics AX Specialist and responsible for managing all technical aspects during the full life-cycle of a Dynamics AX implementation and support. This includes converting functional requirements into customization. This will also include estimation, business requirement analysis, technical design and on-going activities related to build and deployment.
- Works closely with the Manager to ensure that all deadlines related to technical aspects of the Dynamics AX implementation are either met or exceeded.
- Developing customization for the business requirements.
- Create requirements documents that will be used by vendors for customizing Dynamics AX.
- Monitor development activities to ensure development guidelines are being followed.
- Communicate Dynamics AX implementation environment.
- Engage the project team and end-users to architect and develop Microsoft Dynamics AX gap/fit solutions.
- Create and modify Dynamics AX reports using Atlas Reporting Services.
- Solve and find the business solution to ensure smooth business operation.
- Engage the project team and end-users to architect and develop Microsoft Dynamics AX gap/fit solutions.
- Manage each customization within budget.
- Install/uninstall related software and hardware required by users PC.
- Manage internal database system and give support to end user.
- Solve IT related problems and support as requested by end users.
- Daily maintenance and checking Server status.
- Resolve IT Network infrastructure within organization.
- Plan any implementation, and server restart, startup, reboot and etc.
- Plan network installation throughout the factory and warehouse.
- Provide full range of IT support activities.
- Provide user training, day-to-day support for the WAN/LAN environment, and etc.
- Maintain internal antivirus and firewall for company PC, networks and servers.
- Do the asset recording, housekeeping, and management that is related to IT department.
Application Specialist
Zurich Services (M) Sdn Bhd
07.2015 - 02.2016
- Develop new and maintain existing program.
- Attend and conduct user discussion on program assigned.
- Perform internal testing for developed program.
- Write system functional specification / user requirement specification and program specification.
- Responsible in trouble shooting and conduct investigation on application problem.
- Develop application programs with minimum guidance, according to technical/program specifications and application standards.
- Test program, report on results and ensure that necessary program changes are codes according to application standards, assist with user acceptance testing.
- Analyses user requirements and define user/technical specifications.
- Prepare program testing submission checklists.
- Brief support members on the program changes before UAT.
- Assist support section on operational problems/queries and to investigate and trouble shoot application problem.
- Conduct briefing to documentation staff to revise and create system.
- Conduct UAT briefing and liaising with system owner to do UAT.
Education
Bachelor of Science - Information Technology
Universiti Malaya
Kuala Lumpur01-2014
Skills
- SAP EWM
- SAP Project Management
- SAP Implementation
- SAP knowledge
- System integration
- Stakeholder communication
- ERP implementation
- Project management
- Change management
- Problem solving
- Decision making
Certification
- Microsoft Project Management
- SAP Certified Application Associate - SAP S/4HANA Sourcing and Procurement, Material Management (MM)
- ITIL Foundation Level
- Microsoft Access Intermediate
Languages
English (Full Professional)
Malay (Native or Bilingual)
Websites, Portfolios and Profiles
- www.linkedin.com/in/mohd-noor-farquhar-salleh-resume
Timeline
Information Technology Manager
Insulet Corporation
03.2025 - Current
SAP Team Lead
Insulet Corporation
01.2025 - 04.2025
Sr. Supply Chain and Materials Management Operation Specialist
Insulet Corporation
06.2023 - 01.2025
Co-Lead Analyst - Project NExT (New ERP X Transformation)
Dialog Group Berhad
05.2022 - 06.2023
Business Analyst - ERP in Supply Chain, Asset and Maintenance Management
Dialog Group Berhad
07.2018 - 06.2023
Dynamic AX System Analyst
SBN INDUSTRIES SDN. BHD.
01.2018 - 06.2018
Software Data Operator(Commissioning)
Sinopec Engineering Inc
09.2017 - 01.2018
IT Officer ( Dynamic AX Executive)
Luvata
02.2016 - 09.2017
Application Specialist
Zurich Services (M) Sdn Bhd
07.2015 - 02.2016
Bachelor of Science - Information Technology
Universiti Malaya