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Mohd Nizam Ahmad Sanusi
Assistant Manager
Alor Gajah, Melaka
Work Preference
Summary
Dynamic professional with extensive experience in operations management at Nissin International Logistics. Proven track record in enhancing customer satisfaction and fostering teamwork. Skilled in decision-making and cost reduction, successfully leading projects to timely completion while mentoring staff for growth. Committed to delivering high-quality results and improving organizational performance.
Overview
19
19
years of professional experience
3
3
Certifications
Work History
Assistant Manager
Nissin International Logistics Malaysia Sdn Bhd
12.2018 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Maintained a clean, safe, and organized warehouse environment to enhance the customer experience.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Warehouse Operation Executive
Nippon Express Malaysia Sdn Bhd
04.2016 - 09.2018
- Established long-term client relationships through consistent delivery of high-quality products and services.
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
- Developed innovative solutions to complex problems, resulting in improved organizational performance.
- Mentored junior staff members for accelerated career growth, developing future leaders within the organization.
Project Manager
AANS Technical & Services Sdn Bhd
03.2007 - 02.2016
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Identified plans and resources required to meet project goals and objectives.
- Monitored project performance to identify areas of improvement and make adjustments.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
Education
Bachelor of Engineering - Chemical Engineering
Universiti Teknologi Malaysia
Skudai, Johor, Malaysia 04.2001 -
Sijil Pelajaran Malaysia - Technical Science
Sekolah Menengah Sains Johor
Kluang, Johor, Malaysia 04.2001 -
Skills
Operations management
Accomplishments
- Achieved packing job completion (job value RM 500K) by introducing dedicated team and tight scheduling for exporting tasks.
- Supervised team of 105 staff members.
- Collaborated with team of documentation and project in the development of ISO 9001:2015.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing. Use the 5 why technic to find the root cause and find the effective counter measure
- Achieved cost down activity by completing manpower relocation and right sizing, activities up efficiency with accuracy.
Software
GTC/GTRANE - Accounting
EVANS - WMS
HACO LABO - Returnable Case Tracking System
Certification
"Kursus Ejen Kastam" Training - Nov 2025
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Upper intermediate (B2)
Malay
Bilingual or Proficient (C2)
Arabic
Elementary (A2)
Timeline
"Kursus Ejen Kastam" Training - Nov 2025
11-2025
Quality Management System Internal Auditor
06-2025
Global Training (Japan) - Completion
12-2024
Assistant Manager
Nissin International Logistics Malaysia Sdn Bhd
12.2018 - Current
Warehouse Operation Executive
Nippon Express Malaysia Sdn Bhd
04.2016 - 09.2018
Project Manager
AANS Technical & Services Sdn Bhd
03.2007 - 02.2016
Bachelor of Engineering - Chemical Engineering
Universiti Teknologi Malaysia
04.2001 -
Sijil Pelajaran Malaysia - Technical Science
Sekolah Menengah Sains Johor
04.2001 -