Mohd Najib Faiz Bin Ahmad Sabri

• Assist IT Infra (servers, storage, backup)
  divestment of Esso Sriracha Terminal Refinery to Bangchak Corporation. Divested for around 600 million USD.
• Patched software and installed new versions to eliminate security problems and protect data.
• Implemented technical solutions to solve issues and increase satisfaction.
• Collaborated with other teams to deliver tasks .
• Collaborated with vendors to locate replacement components and resolve advanced problems.
• Provides O/S and hardware support for Windows servers.
• Develop, design and optimize delivery and support of windows server operating system and hardware throughout its lifecycle.
• Provide rotational on-call support during evenings and weekends.
• Perform server, virtual host and virtual machine provisioning and decommissioning.
• Assess and understand data storage and backup needs, select appropriate products and develop appropriate processes to meet those needs, and certify solutions for deployment.
• Provide engineering and technical support on Storage and Backup (array / backup) solutions, technical escalations and capacity planning and management.
• Participate in storage and backup management infrastructure certification activities and process improvements.
• Conducted performance optimization and capacity planning to ensure optimal system performance and reliability.
• Managed vendor relationships and negotiated contracts to ensure cost-effectiveness and quality of services
• Developed technical documentation and presented architectural recommendations to senior leadership.
• Designed and implemented virtualization solutions using VMware vSphere to optimize resource utilization and minimize downtime.

(1) Lembaga Hasil Dalam Negeri Malaysia (LHDN) / Inland Revenue

Board (IRB)

• Lead technical team for implementation, support and daily operation activities.
• Working on identifying project risk and planning mitigation action with Project Manager
• Provide plan for team member certification track and level to ensure fully complied with company direction.
• Liase with partners on implementation and support matters.
• Assist project manager in overseeing project progress status and conduct regular meeting with team member in order to allocate tasks for team member.
• Participate in tender oppurtunities that company decide to take on and provide technical input and feedback.
• Prepare technical documentation such as design document, SOP, admin guide for project implementation, health check and preventive maintenance.
• Dell Networker installation, configuration and support.
  Dell VNX configuration and support.
• Dell Centera configuration and support.
• Dell Ision installation, configuration and support.
• Dell VxRail Hyperconverge installation, configuration and support.
• Dell Data Domain installation, configuration, and support.
• Microsoft Windows Server 2012,2016,2019 installation, configuration and support
• Microsoft Active Directory basic configuration and support
• Dell Brocade San Switch configuration, support and maintenance
• VMWare vSphere installation, configuration, migration and support
• Involve in site visit and prepare site assessment document

(2) Dewan Bandaraya Kuala Lumpur / Kuala Lumpur City Hall

• Support and maintenance networker version 7.6
• Support and maintenance tape library
• Implementation Data Domain and Dell EMC Switch (Brocade)
• Implementation and configured VMware with Dell EMC VDP Backup
• Implementation and configured Vxrail Nodes
• Support and maintenance VDP backup environment

(3) Shell IT Internationals

• Assisted in Disaster Recovery simulation on multiple sites
• Assisted in migration planning on multiple sites
• Provided global support for Shell IT

(4) Ambank

• Designed centralized NetBackup solution which comprises of heterogeneous server platforms, tape library and SAN switch
• Proposed new backup approach based on customers' backup requirements and storage media capacity analysis
• Proposed centralized backup and NetBackup upgrade; assessments study requirements and solution proposal
• Capacity analysis and planning for all on-going projects.
  

(5) UEM Sunrise

• Implementation and configuration of Microsoft Hyper-V
• Installation and configuration of Microsoft Windows Server 2019
• Installation and configuration of HPE Nimble Storage
• Perform virtual machine migration from current Hyper-V to new Hyper-V
• Provide admin guide, UAT, and SOP documents

(1) Jabatan Ukur Dan Pemetaan Malaysia (JUPEM)

• Performed preventive maintenance and remedial for Dell Server Power Edge 6950.
• Performed preventive maintenance and remedial for HP Proliant 380 G6 Series.
• Performed preventive maintenance and remedial for Hitachi Tagmastore AMS2100.
• Performed preventive maintenance and remedial for Oracle Server
• Create and configure Hyper-V Host and VM.
• Install and configure Windows Server 2003, 2008.
• Acting as Team Lead for Preventive Maintenance Team and liaise with other vendor and customer.
  

(2) Tenaga Nasional Berhad

• Performed VCS Preventive Maintenance

(3) ACER (M) Sdn. Bhd

• Support and maintenance for Netbackup
• 
  

(4) Westport Malaysia

• Perform Veritas Cluster Server (VCS) support and maintenance
• Perform replacement for Oracle Server X4800 mainboard
• Support and maintenance for Netbackup

(1) Ambank

• Install and Configure Symantec Netbackup 7.6.1 for Windows Server, Redhat Linux Server, Solaris Server, AIX Server
• Install and Configure Symantec Netbackup Appliances 5230 to be as Media Server
• Perform Hardware UAT Test for Backup and Recovery Environment
• Perform Test Backup and Restore for File System, DB and VM
• Provide Configuration Document for Backup and Recovery Environment

(2) KPJ Health Care

• Install and Configure Symantec Netbackup 7.6.1 for Master Server and Client
• Configure Netbackup using Auto Image Replication (A.I.R)

(1) United Overseas Bank (UOB)

• Install, configure and troubleshoot Netbackup 7.5 for Production Site and DR Site
• Install, configure and troubleshoot EMC Data Domain
  Dell Tape Library setup and configure
• Brocade San Switch setup, zoning and configure
  Deployment of MS Windows Server 2008
  

(2) Sime Darby

• Install, configure and troubleshoot EMC Networker 8.1
  

(3) Alliance Bank

• Symantec Netbackup troubleshoot and maintenance
• Configure DDBoost for 7 type of application
• Perform Test Backup and Restoration for DDBoost
  

(4) Celcom Axiata

• Install Netbackup Media Server, Netbackup Client for Zmanda Project
• Configure Tape Drive, Tape Library, Policies and Backup Schedule
• Perform Backup and Restore for UAT evaluation
• Install Netbackup Media Server, Netbackup Client for EMA Project
• Configure Tape Drive, Tape Library, Policies and Backup Schedule for EMA Project
• Perform Backup and Restore UAT
• Install Netbackup Media Server, Netbackup Client for Netezza Project
• Configure VTL in Data Domain, Policies and Backup Schedule
• Perform Test Backup and Restore
• Upgrade EMC Data Domain Operating System
• Perform health check and maintenance for EMC Data Domain

(5) Lembaga Hasil Dalam Negeri (LHDN)

• Perform Rack Mount for EMC Data Domain 4200 and two unit of shelves
• Perform initial power up and setup for EMC Data Domain
• Configure EMC Data Domain file system, VTL and DDBoost
• Install EMC Networker version 8.2 on Physical Server
• Install EMC Networker on VM VADP Servers
• Configure EMC Networker VTL and DDBoost
• Configure EMC Networker VM Backup
• Configure EMC Networker Retention, Schedules, Policies, Groups
• Perform Rack Mount for EMC VNX Storage 5200
• Perform Initial Power Up and Setup for EMC VNX Storage 5200
• Create Storage Pool and LUN for Production and DR Site
• 
  

(6) UNIASIA

• EMC Data Domain rack mount and cabling
• EMC Data Domain installation and configuration
• Install and configure Backup Exec 2012

• Workstation repair etc replaces motherboard, hard disk and memory.
• Computer hardware and software installation including troubleshooting.
• Replace raid controller for Dell Server and activate virtual disks.
• Install Sun explorer in Sun server, gathered log file and engaged with Sun support for hardware faulty issue.
• Perform fan board and memory replacement for Sun Server.
• Update firmware for Solaris server
• Perform server migration in Oracle Virtual Manager.
• Create new virtual machines in Oracle Virtual Manager
• Install Windows 2008 into blade server through Integrated Lights Out Manager.
• Perform HDD, battery, cache and controller replacement for Hitachi Storage.
• Perform LUN sizing and volume configuration and allocation.
• Perform RAID implementations.
• Participate in on-call rotation with other engineers.
• Perform cloning server in OVM.

• Proactive monitoring of Backup Infrastructures and Servers
• Regular Monitoring of Backup and Restoration Jobs
• Regular Health-checks of Backup Server and Devices and Storage
• Fault and Performance Monitoring for Backup Servers, Media Servers and Devices
• Coordination with Media Management Team for Tape Management/Rotation
• Vendor coordination for Hardware and Software failures
• First-Level Troubleshooting and Escalation of Backup Failures
• Troubleshooting Basic Network and Communication Errors
• Publish Backup Status Reports and Health-check Reports
• Continuously upgrading and learning various skill set required for successful job delivery and for career advancement
• Evaluating, installing, customizing, maintaining, ongoing enhancing, patching and upgrading, troubleshooting, monitoring, tuning, backup / recovery planning and capacity planning related Wintel IT infrastructure according to functional area as well as deriving and maintaining related installation / usage guidelines.
• Monitored scheduled jobs, and reported on status.
• Developed and maintained technical skills and understanding of services to achieve goal of 100% problem resolution.
• Worked independently and maintained high-degree of professional conduct at all -Provide support, maintains, and troubleshoot HP Windows Servers industrial machines running on WinNT / Win2k/Win2k3.
• Perform system monitoring and uptime and performance reporting.
• Experience in Problem, Capacity, Configuration and Change management processes.
• Performed incident notification and escalation to ensure problems/request/issues are communicated effectively and received proper management attention.
• Monitored shift queue, and to escalate to lead in case of unresolved issues.

• Working as lecturer,teaching in subject that related with multimedia such as web design and multimedia video.
• Contribute to development, planning and implementation of high quality curriculum.
• Responsible to carry out research, teaching and administration within school/department scope.
• To assist in development of learning materials, schemes of work as well as monitor student progress, achievement and attendance.
• To participate in development, administration and marking of exams and other assessments.
• Maintain professional relationships with all students and able to provide pastoral care and support to students.
• To contribute to departmental, school, faculty, working groups or committees as requested by Head of Academic/Head of School/Dean.
• To maintain own continuing professional development.
• To teach in areas allocated by Head of Academic/Head of School.