Mohd Lokman Hakim Mohd Salleh

Student

Kuala Lumpur,14

Summary

Driven and adaptable Barista Trainee from Zus Coffee, I excelled in enhancing customer satisfaction and streamlining service, leading to a noticeable reduction in wait times. Skilled in espresso preparation and POS system operation, I demonstrated a keen ability to upsell products while ensuring food safety, showcasing both hard and soft skills in a high-paced environment.

Overview

year of professional experience

Work History

Barista Trainee

Zus Coffee

03.2023 - 09.2023

Improved customer satisfaction by providing exceptional service and maintaining a clean, welcoming environment.
Maintained strict adherence to food safety guidelines, ensuring a clean and sanitary workspace at all times.
Reduced customer wait times by quickly preparing orders while maintaining high-quality standards in drink presentation.
Prepared specialty beverages according to specific requests from clients, showcasing adaptability and attention to detail.

Education

Bachelor of Arts - Industrial Design

Unikl MIDI

Kuala Lumpur, Malaysia

04.2001 -

Skills

Order Taking

Product Upselling

POS System Operation

Espresso preparation

Timeline