Mohd Khairul Ikhwan Mohd Roslan
System Administrator (SharePoint)
Shah Alam,Selangor
Summary
With deep expertise in SharePoint systems, my role at Johnson Matthey revolves around ensuring robust IT solutions and seamless service delivery. My competencies include configuring service applications, managing user permissions, and optimizing SharePoint farms for global accessibility. The organization benefits from my commitment to maintaining service-level agreements and delivering exceptional customer service. My leadership as a shift lead at T-Systems previously honed skills in team management and service availability, which now fuel my drive for continual service improvement at Johnson Matthey.
Overview
15
15
years of professional experience
10
10
years of post-secondary education
Work History
System Administrator (SharePoint)
Johnson Matthey
Kuala Lumpur
08.2018 - Current
- Install, configure, maintain, upgrade and manage both individual and SharePoint farms for JM globally
- Configuring all service applications like search, metadata and user profile synchronization.
Shift Lead SharePoint Operation
T-Systems
Cyberjaya
07.2012 - 08.2018
- Managing a group of engineer in a shift
- Distributed workload to other engineers
- Train new engineers comprehensively for them to understand the environment of SharePoint
- Support and maintain SharePoint 2007, SharePoint 2010, SharePoint 2013, SQL server 2008 and SQL Server 2012 for SHELL globally.
SharePoint Operation Engineer
T-Systems
Cyberjaya
11.2010 - 06.2012
- Support and maintain SharePoint 2007, SharePoint 2010 and SQL server 2008
- Take ownership of all technical issues related to the SharePoint infrastructure and ensure all incidents are resolved within the agreed service level.
MASS Analyst
Cyberjaya
06.2009 - 10.2010
- Provide functional assistants regarding Livelink and Sharepoint issue for Shell users.
Education
Master of Science Information Technology - undefined
Universiti Teknologi MARA
01.2017 - 04.2020
Bachelor's Degree, Software Engineering - undefined
Multimedia University
01.2004 - 04.2009
SPM - undefined
MRSM PDRM Kulim
01.2000 - 04.2001
Skills
SharePoint Technical
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
System Administrator (SharePoint)
Johnson Matthey
08.2018 - Current
Master of Science Information Technology - undefined
Universiti Teknologi MARA
01.2017 - 04.2020
Shift Lead SharePoint Operation
T-Systems
07.2012 - 08.2018
SharePoint Operation Engineer
T-Systems
11.2010 - 06.2012
MASS Analyst
06.2009 - 10.2010
Bachelor's Degree, Software Engineering - undefined
Multimedia University
01.2004 - 04.2009
SPM - undefined
MRSM PDRM Kulim
01.2000 - 04.2001
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