Mohd Khairil Bin Misran
Personal Driver Cum Body Guards
Kepala Batas,pulau pinang
Summary
Detail-oriented Crew Chef skilled in knife skills, food safety, and kitchen leadership. Proven ability to train staff and implement best practices, ensuring high-quality meal preparation and exceptional customer service.
Dedicated Crew Chef with expertise in food safety and customer service. Focused on maintaining high standards of cleanliness and organization while delivering exceptional dining experiences.
Dynamic culinary professional with a strong background in food safety and kitchen organization. Successfully trained new crew members and enhanced workflow efficiency, contributing to improved team performance and customer satisfaction.
Overview
27
27
years of professional experience
Work History
CREW CHEFF
GERBANG ALAF
MC DONALDS SG.DUA
02.2024 - 08.2026
- Prepared high-quality meals in compliance with food safety regulations.
- Collaborated with kitchen staff to enhance workflow efficiency.
- Trained new crew members on cooking techniques and safety protocols.
- Monitored inventory levels for timely ordering of supplies and ingredients.
- Implemented best practices for cleanliness and organization in workstations.
- Resolved customer inquiries and complaints to maintain satisfaction levels.
- Maintained a clean and sanitary work environment, adhering to strict food safety guidelines.
- Ensured high-quality meals with meticulous attention to detail in recipe execution.
COWAY SALES ADVISOR
Coway
KEDAH
01.2019 - 10.2020
- Guided customers in selecting appropriate air and water purification systems.
- Educated clients on product features, benefits, and maintenance requirements.
- Developed strong customer relationships to enhance loyalty and satisfaction.
- Prepared detailed product presentations to effectively communicate value propositions.
- Analyzed customer feedback to identify trends and recommend product enhancements.
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Increased sales by establishing rapport with customers and identifying their needs.
- Listened to customer details and offered matching solutions to meet wide range of requirements.
- Collaborated with team members to achieve monthly sales goals and improve overall performance.
- Assisted customers with after-sales support, resolving issues quickly and maintaining high satisfaction levels.
- Created customized solutions for clients'' unique needs, resulting in enhanced customer loyalty.
- Developed long-lasting client relationships by providing exceptional customer service.
PERSONAL DRIVER COME BODYGURD
PENANG MANSION (DATO PETER SOON)
Balik Pulau, Penang, Malaysia
03.2016 - 06.2018
- Ensured timely and safe transportation of clients to various destinations.
- Maintained vehicle condition through routine inspections and maintenance checks.
- Established efficient routes to minimize travel time and enhance client satisfaction.
- Assisted in coordinating schedules with clients for optimal service delivery.
- Trained junior drivers on safety protocols and operational procedures.
- Monitored traffic patterns and adjusted routes dynamically to avoid delays.
- Provided a high level of customer service while managing client interactions professionally.
- Maintained a high level of vehicle cleanliness, ensuring a comfortable experience for all clients.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Selected efficient routes using GPS technology or map-reading skills to avoid heavy traffic or construction delays.
- Utilized defensive driving techniques to prevent accidents in high-traffic situations.
SALES MANAGER
KANTA JATI SDN BHD (CONSTRUCTION COMPANY)
NILAI, NEGERI SEMBILAN
11.2010 - 12.2015
- Led sales initiatives to drive revenue growth and market share expansion.
- Developed strategic partnerships with key stakeholders in construction sector.
- Analyzed market trends to inform product development and promotional strategies.
- Trained and mentored junior sales staff to enhance team performance and productivity.
- Presented quarterly performance reports to senior management, highlighting achievements and areas for improvement.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
TECHNICIAN KOLEJ UNICORP
KOLEJ UNICORP
TAMAN SAMUDERA BATU CAVES KUALA LUMPUR
01.2008 - 08.2010
- Operated and maintained technical equipment to ensure optimal functionality and safety standards.
- Troubleshot and resolved technical issues, improving operational efficiency and reducing downtime.
- Collaborated with team members to enhance workflow processes and adopt best practices in technology usage.
- Conducted regular inspections of equipment, identifying areas for maintenance to prolong service life.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
Dispatcher
RHB Bank Berhad
BANGSAR, KUALA LUMPUR
03.2004 - 10.2007
- Enhanced emergency response times by streamlining communication protocols and dispatch procedures.
- Assisted in warehouse organization, streamlining the loading process for faster dispatch times.
- Streamlined ambulance response times by maintaining clear communication with dispatch and utilizing GPS technology for route optimization.
- Increased efficiency in response times by implementing improved dispatch communication protocols.
- Contacted dispatch to report delivery incidents and determine best methods for resolution.
- Coordinated with shipping department to guarantee timely dispatch of assembled goods, improving overall supply chain efficiency.
CONTINUE STUDY - KEJURUTERAAN AUTOMOTIVE
ILP
Pasir Gudang, Johor, Malaysia
01.2002 - 12.2003
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
IP PRODUCTION
INGRESS FACTORY
NEGERI SEMBILAN
01.2000 - 09.2001
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Education
CERTIFICATE IN AUTOMOTIVE -
ILP PASIR GUDANG JOHOR
Johor Bahru, Johor, Malaysia 04.2001 -
Skills
Knife skills
Cooking techniques
Food presentation
Menu planning
Nutritional advice
Food preparation
Garnishing and plating
Sauce preparation
Plating
High-quality ingredients
Food preparing, plating, and presentation
Sanitation practices
Portion control
Allergen awareness
Customer service
Kitchen leadership
Verbal and written communication
Food safety
Kitchen organization
Heavy lifting
Safe food handling
Safe handling
Ordering and requisitions
Sanitation procedures
Safety management
Kitchen management
Equipment usage
Foodservice
Kitchen equipment operation
Inventory management
Order delivery practices
Food spoilage prevention
Station oversight
Teamwork
Teamwork and collaboration
Problem-solving
Time management
Problem-solving abilities
Timeline
CREW CHEFF
GERBANG ALAF
02.2024 - 08.2026
COWAY SALES ADVISOR
Coway
01.2019 - 10.2020
PERSONAL DRIVER COME BODYGURD
PENANG MANSION (DATO PETER SOON)
03.2016 - 06.2018
SALES MANAGER
KANTA JATI SDN BHD (CONSTRUCTION COMPANY)
11.2010 - 12.2015
TECHNICIAN KOLEJ UNICORP
KOLEJ UNICORP
01.2008 - 08.2010
Dispatcher
RHB Bank Berhad
03.2004 - 10.2007
CONTINUE STUDY - KEJURUTERAAN AUTOMOTIVE
ILP
01.2002 - 12.2003
CERTIFICATE IN AUTOMOTIVE -
ILP PASIR GUDANG JOHOR
04.2001 -
IP PRODUCTION
INGRESS FACTORY
01.2000 - 09.2001