Dynamic Sales Executive with a proven track record at CelcomDigi Berhad, adept in market research and sales strategy, leading to a significant increase in new dealer appointments. Excelled in communication and negotiation, ensuring product availability and customer satisfaction. Leveraged problem-solving and salesmanship skills to surpass sales targets and foster client relationships.
Conduct market research to identify selling possibilities and evaluate customer needs ( Manage Dealers & Customer Service )
Prepare and deliver appropriate presentations on product and services ( Prepaid & Postpaid )
Ensure a availability of stock for dealers and sales at territory ( Stock Level at Market )
Collaborate with team members to achieve better results ( Event & Sales Activities )
Set up meeting with potential client / dealers to increase sales ( Appoint New Touch Point )
Actively seek out new sales networking at market ( Participate In Exhibitions & Conferences )
Pricing Monitoring
- Analyzing market trend for consumers
Data Collection & Analysis
- Gathering and analyzing data on pricing consumer need especially food
Collaboration
- Working closely with enforcement officer to make sure pricing follow the government guideline
Customer Feedback
- Ensure customer feedback is satisfaction and retention
Communication Skills
- Ability to present ideas clearly and persuasively
- Excellent verbal and written communication abilities
Negotiation Skill
- Strong negotiating abilities to close deals effectively
- Ability to handle objections and turn them into opportunities
Customer Service
- Strong listening skills to understand client needs and concerns
Salesmanship
- Persuasive and confident in pitching products and services and also understand customers points
Problem-Solving
- Creative thinking to overcome challenges & solutions
Prioritize task
- Identify which tasks are most important and immediate attention
Set Clear Goals
- Achievable goals for each tasks
Time Management
- Allocate specific time and techniques for different tasks
Practice Task Switching
- Willing to change any job tasks and make sure to hit targets are given