MOHD IRFAN BIN ABD RANI
ADMIN / MANAGER CLINIC
KAMUNTING
Summary
Dynamic and results-driven professional with extensive experience as a Claim Executive at Klinik Dr Noor Anisah, adept at managing operations and enhancing team performance. Proven expertise in medical terminology and patient care, complemented by strong leadership and communication skills, driving profitability and customer satisfaction in fast-paced environments.
Overview
9
9
years of professional experience
3
3
Languages
Work History
CLAIM EXECUTIVE (MANAGER)
KLINIK DR NOOR ANISAH
01.2020 - Current
- Assisted in recruiting, hiring and training of team members.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Trained and guided team members to maintain high productivity and performance metrics.
Bakery Manager
PANDAN EATERY
05.2020 - Current
- Inspected, checked, and monitored baking products and supplies to guarantee freshness.
- Maintained cleanliness and hygiene in bakery premises.
- Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
Sales Agent
YOUNG LIVING
05.2021 - 10.2023
- Increased sales revenue by consistently meeting and exceeding sales targets.
- Enhanced product knowledge through continuous training and professional development opportunities.
- Achieved top performer status within the company due to consistent high sales numbers.
Junior Doctor
HOSPITAL TUANKU JAAFAR, SEREMBAN
09.2018 - 01.2019
- Enhanced patient care by conducting thorough examinations and accurate diagnoses.
- Continually expanded clinical knowledge by participating in continuing education opportunities relevant to the field of medicine.
- Diagnosed and treated patients suffering from chronic conditions.
- Implemented individualized care plans to improve patient outcomes.
Junior Doctor
HOSPITAL PULAU PINANG
10.2017 - 10.2018
- Monitored patients' conditions and progress to reevaluate treatment.
- Collected, recorded and maintained patient medical history, reports and examination results.
- Educated patients and families on health conditions to raise awareness.
- Prescribed medications and therapies to improve patients' health and well-being.
Education
Bachelor of Medicine, Bachelor of Surgery - MEDICAL DEGREE
TANTA UNIVERSITY
EGYPT 04.2001 -
Skills
Basic medical coding
Phlebotomy procedures
Excellent communication
Appointment scheduling
Medical terminology
Insurance verification
Microsoft office
Multitasking
Additional Information
Certificate in Medical Biling and Coding (ICD 10 & 11)
Timeline
Sales Agent
YOUNG LIVING
05.2021 - 10.2023
Bakery Manager
PANDAN EATERY
05.2020 - Current
CLAIM EXECUTIVE (MANAGER)
KLINIK DR NOOR ANISAH
01.2020 - Current
Junior Doctor
HOSPITAL TUANKU JAAFAR, SEREMBAN
09.2018 - 01.2019
Junior Doctor
HOSPITAL PULAU PINANG
10.2017 - 10.2018
Bachelor of Medicine, Bachelor of Surgery - MEDICAL DEGREE
TANTA UNIVERSITY
04.2001 -