MOHD IQMAL SYAHRIR
SERVICE ADVISOR
Kuantan, Pahang
Summary
Dedicated service advisor with a proven track record in delivering exceptional customer service and efficient appointment coordination.
Detail-oriented service advisor experienced in optimizing service workflows and providing technical support. Recognized for effective communication and problem-solving skills that enhance customer satisfaction and team collaboration.
Proactive service advisor skilled in technical support and training new team members. Known for strong organizational abilities and a commitment to resolving customer inquiries effectively, ensuring seamless service delivery.
Overview
3
3
years of professional experience
Work History
Servcie Advisor
Proton Services
01.2026 - Current
- Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
- Coordinated service appointments, optimizing scheduling to enhance workflow efficiency.
- Provided technical support on product features, ensuring clear communication with customers.
- Assisted in training new team members on service procedures and company policies.
Service Advisor
Toyota Motor
09.2023 - 12.2025
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Guided clients through service options, ensuring understanding of maintenance needs and costs.
- Coordinated service appointments, optimizing schedule to enhance operational efficiency.
- Collaborated with technicians to ensure accurate diagnosis and timely repairs for vehicles.
Technician Helper ( INTERN )
Sime Darby Berhad
07.2023 - 11.2023
- Assisted technicians in equipment maintenance and repairs, ensuring operational efficiency.
- Maintained tools and equipment, promoting safety and compliance within the workspace.
- Supported inventory management by tracking parts and supplies for timely replenishment.
- Collaborated with team members to troubleshoot technical issues, enhancing workflow effectiveness.
Education
DKM 4 - DIPLOMA AUTOMOTIF KOMERSIAL
INSTITUD KEMAHIRAN MARA ( TSYA PEKAN )
Pekan, Pahang, Malaysia 04.2001 -
Skills
Customer service
Computer skills
Multitasking and organization
Vehicle assessment
Timeline
Servcie Advisor
Proton Services
01.2026 - Current
Service Advisor
Toyota Motor
09.2023 - 12.2025
Technician Helper ( INTERN )
Sime Darby Berhad
07.2023 - 11.2023
DKM 4 - DIPLOMA AUTOMOTIF KOMERSIAL
INSTITUD KEMAHIRAN MARA ( TSYA PEKAN )
04.2001 -