Mohd Helmi Ab Ghani
Johor ,Malaysia
Summary
Dynamic and resourceful professional with a strong background in strategic planning, team building, and leadership. Adept at problem-solving and maintaining calm under pressure, with exceptional communication skills and public speaking abilities. Proficient in social media marketing, inventory management, public relations, and upselling. Skilled in Google Workspace and knowledgeable in various software applications. Multilingual with a talent for programme development and marketing. Committed to leveraging expertise to drive organisational success and achieve career growth within a forward-thinking company.
Enthusiastic operations assistant with 5 years of experience. Secures team success through hard work, attention to detail and excellent organisation. Shares multi knowledge to achieve results.
Accomplished any task student, pursuing achievement eager to apply knowledge and gain practical experience. Experienced working in team environments. Reputation for hard work, punctuality and willingness to learn new things.
Focused with impressive track record in collaborative, cross-functional teamwork within high-pressure environments. Adept at project planning and managing multiple accounts at once. Dedicated to improving company sales goals and meeting business objectives.
Hard-working with strong organisational skills. Achieves company goals through exceptional planning and prioritisation.
Overview
23
23
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work history
Asistant operations
United fmo ptd ltd
Singapore, singapore
06.2021 - Current
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Consistently arrived at work on time and ready to start immediately.
- Completed customer orders with speed and accuracy.
- Oversaw daily operations to achieve high productivity levels.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Manage 5 contractor and owners per day
- Increasing 10% good reputation in 1 week
Operations manager
Rites Ventures Sdn Bhd
Johor Bahru, Selangor
01.2022 - 12.2023
- Enhanced customer satisfaction by implementing innovative food and beverage menus.
- Collaborated with kitchen staff to ensure high-quality meal preparation and presentation.
- Implemented strict cleanliness protocols across entire establishment, reinforcing hygiene standards consistently upheld by staff members.
- Mediated customer complaints with tact and professionalism, preserving t establishment's reputation.
- Optimised table arrangements to enhance dining experience and increase seating capacity during peak hours.
- Maintained open communication lines with kitchen crew for efficient order relay and speedy service turnaround.
- Coordinated daily briefings with service team members to discuss special requirements or reservations for every day.
- Liaised with suppliers for timely delivery of fresh ingredients, ensuring optimal stock levels at all times.
- Fostered positive work environment that encouraged teamwork and improved morale amongst staff members.
- Controlled food and beverage inventory, strategically ordering supplies and anticipating consumer demands to prevent out-of-stock items.
- Confirmed all staff adhered to uniform and personal hygiene policy as detailed within Company Induction Pack.
- Handle more than1000 meal staff daily
- Discover for 24 hours running cafeteria
Site supervisor
KARISMA BAKTI
Johor Bahru, Johor
01.2002 - 12.2006
- Managed site resources, maximising utility and reducing waste.
- Achieved smooth workflow with efficient delegation of tasks.
- Oversaw subcontractor activities to ensure alignment with overall project objectives.
- Facilitated staff training sessions to improve skill levels and competency.
- Complied with all health and safety regulations, maintaining accident-free work environment.
- Ensured site safety by conducting regular risk assessments.
- Implemented quality control measures, resulting in high standard outputs.
- Improved team efficiency through implementing effective communication systems.
- Prepared comprehensive reports detailing project progress and challenges encountered during execution phases.
- Resolved conflicts amongst staff members, promoting harmonious work atmosphere.
- Supervised construction projects to ensure timely completion.
- Monitored project progress, ensuring adherence to set timelines.
- Fostered positive relationships with stakeholders through transparent communication.
- Procured necessary materials for uninterrupted workflow at construction site.
- Maintained site cleanliness, promoting safe working environment.
- Conducted periodic equipment checks to prevent unexpected breakdowns.
- Coordinated daily briefings for improved team understanding of project goals.
- Liaised with contractors for seamless integration of services.
- Managed site safety and security to prevent intrusion, criminal activity, vandalism and risk to workers.
- Managed rm1 million year value of project awarded
Education
Bachelor of Business Administration - Business Management
UNIVERSITI MALAYSIA PAHANG AL-SULTAN ABDULLAH
Gambang, Pahang 04.2021 - 07.2024
Skills
- Calm under pressure
- Problem-solving
- Communication skills
- Public speaking
- Team building
- Strategic planning
- Leadership
- Resourcefulness
- Social media marketing
- Inventory management
- Upselling
- Knowledge of words excel
- Marketing
Languages
English
Intermediate
Arabic
Beginner
Malay
Proficient (C2)
Affiliations
- SPORT FISHING ,TRAVELLING
Accomplishments
L
Certification
- WORKPLACE SAFETY AND HEALTH IN CONSTRUCTION SITE(EVERSAFE ACADEMY)
- WORKPLACE SAFETY AND HEALTH IN PROCESS PLANT (EVERSAFE ACADEMY)
References
References available upon request.
Timeline
Operations manager
Rites Ventures Sdn Bhd
01.2022 - 12.2023
Asistant operations
United fmo ptd ltd
06.2021 - Current
Bachelor of Business Administration - Business Management
UNIVERSITI MALAYSIA PAHANG AL-SULTAN ABDULLAH
04.2021 - 07.2024
Site supervisor
KARISMA BAKTI
01.2002 - 12.2006
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