MOHD HAFIZ BIN MOHD SOFI
SALES ASSISTANT
Lorong Haji Talib,Kampung Sempeneh Cempaka,34500 Batu Kurau,Taiping Perak
Summary
Proven Sales Assistant at AEON TAIPING, adept in complex problem-solving and teamwork, enhanced customer satisfaction by personalizing product recommendations, and significantly increased sales through exceptional service. Mastered stock management and multitasking in a dynamic environment, showcasing a strong ability to prioritize customer needs and preferences. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
Work History
Sales Assistant
AEON TAIPING
04.2022 - 09.2024
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
Education
High School Diploma -
UITM SERI ISKANDAR
PERAK 04.2001 -
SPM - BUSINESS STREAM
SMK KAMPONG PERAK
PERAK 04.2001 -
Skills
Complex Problem-Solving
Processing payments
Stock management
Opening and closing procedures
Teamwork and Collaboration
Time Management
Multitasking Abilities
Languages
Malay
Native language
English
Upper intermediate
B2
Timeline
Sales Assistant
AEON TAIPING
04.2022 - 09.2024
High School Diploma -
UITM SERI ISKANDAR
04.2001 -
SPM - BUSINESS STREAM
SMK KAMPONG PERAK
04.2001 -
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