MOHD HAFIZAN MOHTAR
Facilities Manager
Seremban,Negeri Sembilan
Summary
Facility and property management expert with a track record of successful team leadership and service delivery. Adept at improving operational practices and inspiring team members to achieve shared goals. Committed to ongoing professional development and enhancing knowledge in facility management. Dedicated to making a meaningful contribution to workplace effectiveness and team dynamics.
Overview
11
11
years of professional experience
Work History
Site Manager, Real Estate & Facilities
TTEC CX Solutions (M) Sdn Bhd
01.2024 - Current
- Represent as person in charge related to real estate and facility for Malaysia
- Advice on Malaysia regulations and Act especially related to maintenance and licensing.
- Ensure all office facilities adhere to proper safety standards and cleaning procedures
- Maintain equipment and office provisions to meet health and safety requirements
- Organize and plan office enhancement project.
- Supervise facilities staff and communicate with external contractors and vendors
- Keep all facilities up to code and accurately follow maintenance policy and guidelines
- Advice on Malaysia regulations and Act especially related to maintenance and licensing.
- Delegate cleaning and maintenance responsibilities to team members
- Run routine maintenance inspections and weekly walkthrough with directors.
- Prepare and implement project budgets and timeframes
- Comply with all health and safety policies and procedures
- Support maintenance and installment work as needed
Lead Specialist – Facilities
AIA Shared Services Sdn. Bhd.
03.2023 - 01.2024
- Ensure the organisation has the most suitable and safety working environment for the employees.
- Focus on using best business practice to improve efficiency, by reducing operating costs while increasing productivity
- Involved in both strategic planning and day-to-day operations, particularly in relation to buildings and office space
- Project management and supervising and coordinating work of contractors - maintaining the project timeline / resource and budget accordingly
- Ensuring the building meets health and safety requirements and facilities comply with local legislation
- Responsible for complying with all local and state safety requirements for the building including employee training, facility inspections and security of the premises
- Responsible for maintaining and reviewing yearly checklists or SOP provided by Group Security – provide recommendation if required
- Responding appropriately to emergencies or urgent issues as they arise and dealing with the consequences within short notice
- Coordinating and leading one or more teams to cover various areas of responsibility
- Managing and monitoring contracted cleaners to ensure cleanliness of the office area and ensure facilities within office are manage accordingly accordance to Health Safety Environment
- Routine check on facilities inspection and maintenance
- Key contact person and liaison with Building Management and vendors
- Inspection and maintenance of fire prevention/ fighting equipment
- Manage and monitor feedbacks on all office facilities issues
- Standby support on a weekly basis for facilities matter
- Perform monthly run test and planning on the generator system
- Lead Fire Marshall team in ensuring safety within working environment
- Vendor management including sourcing for potential vendors, negotiation of prices, compilation and comparison of quotation for repair and maintenance work
Building Manager
Knight Frank Property Management Sdn Bhd
05.2017 - 03.2023
- Coordinate day by day Management Office Operation and to supervise and evaluate staff performance
- Arrange repairs and maintenance as instructed by the Landlord or HQ operation relating to building or equipment's defects
- Attend and supervise all building operation including the use of common area, access control, security procedure, cleaning building maintenance, lift usage, facilities usage, tenant conditions and parking arrangement.
- Monitoring building maintenance budgets
- Communicate with Landlord for approval of maintenance budget
- Revise and make suggestion to Landlord regarding contractor quotation for maintenance and renovation works of the building.
- Design and make schedule of work for maintenance team
- Ensure the regular daily, weekly and monthly maintenance checklist and submit to Executive Director.
- Prepare building management minutes of meeting
- Overseeing daily building operational matters
- Organize maintenance team for ad-hoc maintenance
- Liaise with contractors for project and renovation of the building
- Supervise tenant renovation works
- Oversees building security
- Preparation of documentation (Purchase Request, Purchase Order)
- Drafting and updating emergency plans and evacuation procedures
- Overseeing security, fire prevention, and other safety systems
- Contracting professionals for repairs as needed
- Ensuring that occupants are provided with proper utilities
- Resolving complaints, problems, and requests from Landlord and building tenants
- Maintaining records of tenants
- Implement proper filling mechanism and do filing for all the documents related to building management.
- Gatekeeper for software for visitors and occupant management system.
- Handle and person to contact for any building management issues or complaints from Landlord, tenants and occupant of the building.
Building Executive
Cempaka Sdn Bhd
04.2015 - 05.2017
- Design and make schedule of work for maintenance team
- Overseeing daily building operational matters
- Organize maintenance team for ad-hoc maintenance
- Liaise with contractors for project and renovation of the building
- Supervise tenant and owner renovation works
- Oversees building security
- Preparation of documentation (Purchase Request, Purchase Order)
- Communicate with committee members for approval of budget - Revise and make suggestion to committee members regarding contractor quotation for maintenance and renovation works of the building.
- Responsible for 4 companies (Tower 1 Management Corporation, Tower 2 Management Corporation, Cempaka Apartment Hotel, Cempaka Sdn Bhd) building maintenance works and leads to multitasking work
Education
Master of Science - Facilities Management
University Technology Mara
01.2016
Bachelor of Building Survey (Hons) - undefined
University Technology Mara
05.2014
Diploma - Civil Engineering
University Technology Mara
10.2011
Malaysian Certificate of Education (SPM) - undefined
Mara Junior Science College (MRSM)
12.2007
Skills
Advanced Microsoft Office skills
undefinedReferences
- En Qamarul Hazimin, Bin Abd Samad, Senior Engineering Manager, +6017 888 0755, Knight Frank Property Management Sdn Bhd
- Fairuz, Leong, Real Estate Services Manager, +60 12 3460357, Shell Shared Service Centre Sdn Bhd
CURRICULAR ACTIVITIES
Building Survey Association (BISA) - Vice President - 2013 - 2014
Hari Tanpa Lapar (UiTM) - Head of Marketing Division - 2013
BISA Sports Day - Project Director - 2013
SUPPLEMENTARY & STRENGTH
- Possess Own Transport : Yes (Car and Motorcycle)
- Driving License : B2 & D
- Availability : 2 month notice
Timeline
Site Manager, Real Estate & Facilities
TTEC CX Solutions (M) Sdn Bhd
01.2024 - Current
Lead Specialist – Facilities
AIA Shared Services Sdn. Bhd.
03.2023 - 01.2024
Building Manager
Knight Frank Property Management Sdn Bhd
05.2017 - 03.2023
Building Executive
Cempaka Sdn Bhd
04.2015 - 05.2017
Master of Science - Facilities Management
University Technology Mara
Bachelor of Building Survey (Hons) - undefined
University Technology Mara
Diploma - Civil Engineering
University Technology Mara
Malaysian Certificate of Education (SPM) - undefined
Mara Junior Science College (MRSM)