Driven Assistant Manager and Technical Assistant at Telekom Malaysia Berhad, adept in operations management and strategic planning. Excelled in enhancing customer satisfaction and driving sales growth through effective problem-solving and project management. Skilled in MS Office and fostering teamwork, significantly contributed to business improvement and revenue development strategies. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Operations Management