Mohd Fitri Bin Hashim

• Greet and assist guests, answering questions and providing information about facility amenities, schedules, and policies.
• Ensure a positive and welcoming atmosphere by addressing any concerns or complaints promptly.
• Organize and lead recreational activities, such as sports, games, or fitness classes.
• Set up and break down equipment for activities and events.
• Ensure equipment is maintained and in good working condition.
• Conduct regular inspections of the facility to identify and address potential hazards.
• Provide first aid and emergency response as needed.

Achievement

• Perfect Attendance Year 2023
• Best Wow Story (Guest Engagement) for 2022 and 2023
  

• Meet or exceed individual and team sales goals, including membership sign-ups and product sales.
• Provide exceptional service to new and existing members, addressing inquiries, resolving issues, and ensuring a positive experience.
• Follow up with prospective members and leads to nurture relationships and close sales.
• Identify and engage potential members through various outreach methods, including phone calls, emails, and in-person interactions.
• Conduct facility tours and provide detailed information about membership plans, fitness programs, and services.
• Understand and address prospective members' needs and fitness goals to recommend suitable membership packages.

Achievement

• Best Rookie membership consultant
• Excellent performance award for 8 months in a row

• Actively promote clothing products to customers, highlighting features, benefits, and current promotions.
• Assist customers in selecting clothing items that meet their needs and preferences.
• Use upselling and cross-selling techniques to maximize sales opportunities.
• Provide excellent customer service by greeting customers, answering questions, and offering styling advice.
• Build and maintain strong relationships with customers to encourage repeat business and referrals.
• Address and resolve customer concerns or complaints in a professional manner.

• Oversee and coordinate all site activities, including scheduling, planning, and execution of tasks.
• Monitor progress against project plans and adjust schedules and resources as needed.
• Ensure that the project is completed on time and within budget.
• Assign tasks and responsibilities, and ensure that work is completed to the required standards.
• Provide training and guidance to site workers as necessary.
  

• Meet with clients to discuss their insurance needs, financial situation, and goals.
• Assess clients’ risk factors and recommend appropriate insurance policies.
• Provide information on various insurance products, including life, health, auto, home, and business insurance.
• Meet or exceed sales targets and performance goals set by the agency or insurance company.
• Prepare and present reports on sales performance, client interactions, and market conditions to management.