MOHD FAUZI MOHAMED
Manager
JOHOR BAHRU
Summary
Seeking for Job opportunities advancement in logistics due to experience and learning progress from time to time.
Overview
15
15
years of professional experience
8
8
years of post-secondary education
Work History
Warehouse Manager - Retail
Pandamart - Foodpanda
2 2021 - Current
- To oversee on the whole operation function end to end process.
- To achieve the KPI set by the management to further improvement on the process flow of picking and assignment time.
- To manage the daily cycle count by the inventory team to the team.
- Managing the expiry product to avoid shrinkage and partial fulfilment.
- Organizing meeting with the team members to find solution in order to improve the PNL and to create the improvement.
- Coordinate with Area Manager on the improvement plan for the Southern Store related to operation also consist of cost reduction, Kaizen management, headcount management, operation flow drafting & proposal.
Branch PIC (Senior Supervisor/Asst Manager)
Lazada Express Logistics
11.2019 - 02.2021
- To oversee the whole operation function from end to end process.
- Changing defective products , miss-shipped products and producing profit and assessing it.
- Organizing meetings, discussing issue and find solution to further improve PNL for the Branch.
- Handling and supporting all requirements of the customer with all possible sources utilization. - Managing riders & driver benefit by providing them the best reliability to deliver the parcel to the end user.
- Familiarity with Microsoft office and the application software for daily task of logistic planning.
- To manage daily routes / schedules of deliveries.
- To achieve KPI and provide Kaizen management to further reduce costing / man power at the same time without affecting the operation handling. Staff worker management.
Trucking Head
Tasco Berhad
04.2019 - 10.2019
- After successfully setup a Unilever project, I’ve been assigned as a TFS Head in Senai Seelong Logistics Centre consist of three (3) departments which is Operation, Customer Service and Billing. The task given is to coordinate and overseeing the whole operation, including staff hiring, training and supervision. Come out with strategies to increase productivity and performance levels in order to achieve branch financial target and branch's KPI.
Head of Department (Trucking & Warehouse )
Tasco Berhad
11.2018 - 03.2019
- As a HOD for Trucking and Warehouse Operation, The assignment consist management skill as it include supervision of relevant staff and as new project Unilever shipment inbound from Singapore with opportunity of cross border, customs clearance, trucking activity , crossdocking activities that consist overall warehouse & 4PL operation. To report the growth and management of the operations with the supervision measured by weekly reporting which are related to Clients, port management, carriers on any issue related. E-commerce warehousing is growing in South East Asia. It is one of my assignments to provide study, research in implementing the operations from time to time.
Head of Department (DTAD / KPI / Ageing )
Tasco Berhad
04.2018 - 10.2018
- As a HOD for DTAD (Driver Truck Affair Department) I’ve been assigned to observe on all the truck drivers affairs and to ensure the safety of the truck with cost management by providing data consisting the cost to operate truck business in Southern region.
- As a HOD for KPI, I’ve been assigned to ensure relevant department met the KPI setup by the top management of my organization. Due to the rising cost to operate trucking operation in modern era, to maintain the truck availability, durability of the worn and tear, diesel.
- During this period as well, I’ve been assigned to assist Branch Head to monitor on the daily operation with the mindset to achieve the objective of transformation programme beyond 2025.
Head of Department (Billing Dept)
Tasco Berhad
07.2016 - 03.2018
- As a HOD of Billing & credit control department , I’ve been assigned to improve on the Billing Process for Trucking and to further improve on the outstanding aging that consist pending payment from existing customer and possibility of risk management in account opening in new clients inquiry tabled from the Sales Team. Liaise closely with Customer Service Team to improve on major issue related to billing process with the supervision from credit control / account team. Aside from daily planning and brainstorm the issue as above report consisting data management which is important for top management - (Chief Financial Officer and Chartered accountants) to make decision based on the data. To create the improvement of billing process and liaise with customer directly with the coordination from Business Development Division in order to have the communication activities started to solve the issue together.
Head of Department (Warehouse)
Tasco Berhad
03.2015 - 06.2016
- As a HOD of INGENICO under Flextronics Raw Material Cargo, I’ve been assigned to coordinate with my team to handle all the inbound and outbound shipment based on the customer requirement. Besides that I was required to ensure all the inventory need to carry out on daily, weekly and monthly basis. Liaise with the Management Level for the improvement plan on the stock accuracy and daily operation.
- January 2016 – I was given a task to be in charge to oversee and monitor the Kimberly Clarks (FMCG) Operation. My duty is to oversee the whole operation function in order to have a smooth operation. Closely liaise with the management level to promote growth and meet financial budget for long term and liaise closely with the customer on any issue related to operation. Part of this program also consist cost reduction, Kaizen management, headcount management, operation flow drafting & proposal.
Head of Department ( Trucking )
Tasco Berhad
06.2013 - 02.2015
- As a HOD for trucking operation, I need to oversee and coordinates on all the activities for all inbound and outbound shipment for local deliveries and nationwide. My duty also is to ensure the operation function that needed to promote growth in order to meet yearly financial budget for long and short term planning with assessment of the budget to ensure annual profit are met with financial growth. Closely liaise with all the respective branches on any matters especially on timely deliveries to fulfil with the customer requirement that mostly consist MNC type of company, SME & Major exporter Nationwide.
Business Project Re-Engineering (BPR)
Tasco Berhad
02.2012 - 05.2013
- I’ve been assigned with BPR Team to support on new project of Clarks Shoe distribution in Singapore. The project consist to setup a team for the completed operation modules that include office management, documentation, operation and also to setup a SOP and KPI.
- After a year of daily support on the new Clarks Shoe Distribution in Singapore. I’ve been called to support on the SONY Shipment. For this project, the task was to oversee on the trucking movement of Export shipment and liaise with forwarding & customs formalities team for smooth operation.
Quality Assurance Executive
Tasco Berhad
05.2010 - 02.2012
- As a QA Executive, my duty is to visits the southern region Trucking Branches (Melaka, Johor & Singapore) to oversee the quality & safety matters in operation by coordinating with the Branch Head as direct superior on the operation activities. With the multi-task opportunity available in my organization, I volunteer myself to lead the setup KPI( Key performance Indicator )for the branches for reporting to top management level in my organizations.
Credit Collection and Sales Marketing Officer
Pos Malaysia Berhad
10.2009 - 04.2010
- For Credit & aging Collection, my assigned duty is to collect overdue payments from our customers through phone calls or provide letter of payment request mostly consist pending payment from clients, credit note issue , debit note issue , data management to follow up the aging.
- In addition of task & assignment as Sales Marketing officer, my responsibility is to increase the number of new clients by converting the potential customers into long term regular customer in order to assist the company to achieve good profit margin and manage the account base in Southern Region. During the process of being Sales people, it is very beneficial to have a good network between clients / supply chain stakeholders.
Customer Service Officer
Pos Malaysia Berhad
12.2004 - 9 2009
- As a Customer Service and also as a trusted channel in Poslaju, I was assigned to attend to all customer’s feedback and queries pertaining to Pos Malaysia Berhad products and services. My duty is to provide prompt responses to all enquiries, feedback, complaints and suggestion received from our customers through the telephone, e-mail, fax, written correspondence and through Sales call & problem solving visitation. I always believe in face to face interaction in order to create bonding with all of our clients to maintain the business relationship which is very important in any organizations.
Education
Diploma in Information Technology -
University of Technology Malaysia
01.2000 - 04.2003
Sijil Pelajaran Malaysia - undefined
Maktab Sultan Abu Bakar
01.1995 - 04.1999
Skills
Inventory Audits
Vehicle Inspection
Inventory and Stocking
Transportation Management
Logistics Data Analysis
Cost control and tracking
Inventory Management
Transportation Coordination
Logistics Management
Mentoring and training
Telephone No
011-37771151
Skills Experience Personal Attributes
COMMUNICATION SKILLS
- I’ve been developing my communication & problem solving skill as Customer Service executive and promoted to Head of Department for more than 10 years. I am able to communicate efficiently with enthusiasm in multi-level management & background of Kaizen culture. The learning progress as permanent staff in my organization have help me to grow as person and bring the excellence out from me to be an good person internally and manage to build up the repo with customer . As a Customer Service and Head of Department, I have regularly communicated with respective clients & customers in handling their problem which is common in Logistics. These experiences have given me the confidence to express myself clearly and be more defined in making decisions that is beneficial for my organization.
THE MANAGEMENT SKILLS
- With 30 headcount reporting to my division with minimal supervision, I am able to learn management skill by managing time , resources, operation module , business selling skill , people working ethics, communicating efficiently externally and internally , Kaizen Culture , cost reduction from time to time , increasing capacity of revenue by selling activities.
Communication public relation skills
- I have met and worked with many individual, which required me to manage people effectively and also delegate and distribute the assignment & task. I do always practice to have internal discussion with relevant colleagues / suppliers / stakeholders all around the globe to complete my task and assignment as Head of Department on time.
COMPUTER SKILLS
- Experiences with excellent command in Microsoft office, programming, data analysis and system operation.
Personal Description
To grow as person and most importantly is to excel in logistics industry which I am passionate about. I would like to be part of top management level in any organization that have reputation of operating logistics and supply chain in Malaysia., I am positive person always and do have outgoing personality which naturally will build the network of referral and potential clients from all walks of life. Characteristically, I am quite independent and able to perform my duties with minimal supervision., I am much willing to learn from senior and relevant parties from my network which can be built from time to time in my daily work., Football, outdoor activities and participation in seminar organised by business association
References
- Ms Jenny Cheah Mei Wah, Regional Sales Head, 019-7574679
- Mr Vincent Ong Kok Tiong, Business Development Manager, 019-7577464
- Mr Kasilingam , Lazada Southern Area Manager, 012-7573188
- Mr Arrazi, Pandamart Southern Area Manager, 014-9204458
Personal Information
- Date of Birth: 12/06/82
- Age: 41
- Sex: Male
- Maritul Status: Married
- Nationality: Malaysian
Timeline
Branch PIC (Senior Supervisor/Asst Manager)
Lazada Express Logistics
11.2019 - 02.2021
Trucking Head
Tasco Berhad
04.2019 - 10.2019
Head of Department (Trucking & Warehouse )
Tasco Berhad
11.2018 - 03.2019
Head of Department (DTAD / KPI / Ageing )
Tasco Berhad
04.2018 - 10.2018
Head of Department (Billing Dept)
Tasco Berhad
07.2016 - 03.2018
Head of Department (Warehouse)
Tasco Berhad
03.2015 - 06.2016
Head of Department ( Trucking )
Tasco Berhad
06.2013 - 02.2015
Business Project Re-Engineering (BPR)
Tasco Berhad
02.2012 - 05.2013
Quality Assurance Executive
Tasco Berhad
05.2010 - 02.2012
Credit Collection and Sales Marketing Officer
Pos Malaysia Berhad
10.2009 - 04.2010
Customer Service Officer
Pos Malaysia Berhad
12.2004 - 9 2009
Diploma in Information Technology -
University of Technology Malaysia
01.2000 - 04.2003
Sijil Pelajaran Malaysia - undefined
Maktab Sultan Abu Bakar
01.1995 - 04.1999
Warehouse Manager - Retail
Pandamart - Foodpanda
2 2021 - Current
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