Multi-talented fitness leader with a successful history helping individuals of all backgrounds improve health, fitness and overall well-being. Knowledgeable about healthy eating, exercise programs and good lifestyle choices. Driven-professional known for having talents in recruiting, interviewing, hiring, and onboarding employees offering exceptional skills to the organization. Well-spoken Fitness Manager promoting an exemplary level of service to both clients and internal personnel.
Overview
16
16
years of professional experience
17
17
Certifications
Work History
Club Manager
Anytime Fitness
Sqwhere Sungai Buloh
06.2024 - Current
Collaborated with other departments to ensure consistent delivery of high-quality services across all aspects of the club''s operations.
Optimized member satisfaction by conducting regular surveys and incorporating feedback into policy updates.
Worked with marketing teams to create marketing and promotional content for social media.
Raised club traffic and brand reach with innovative online promotions.
Recruited, hired, and trained to develop high-performing staff.
Health and Fitness Manager
Fitness First Platinum
Fitness First Platinum The Curve
10.2021 - 05.2024
Assisted with day-to-day operations, working efficiently and productively with all team members.
Developed strong organisational and communication skills through coursework and volunteer activities.
Demonstrated strong organisational and time management skills while managing multiple projects.
Acted as team leader in group projects, delegating tasks and providing feedback.
Excellent communication skills, both verbal and written.
Managed time efficiently in order to complete all tasks within deadlines.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Skilled at working independently and collaboratively in team environment.
Resolved problems, improved operations and provided exceptional service.
Cultivated interpersonal skills by building positive relationships with others.
Proven ability to develop and implement creative solutions to complex problems.
Master Personal Trainer
Fitness First Platinum
09.2014 - 09.2021
Demonstrated proper form and technique to prevent injury.
Educated customers on preventive care, nutrition, fitness, stress management, and ergonomics.
Contributed positively to workplace culture by actively participating in staff meetings/events and offering support/assistance when needed.
Used music to motivate and energize classes.
Promoted safe and inclusive environment for club clients and members.
Assisted clients with personal fitness goals through realistic objectives.
Designed specific workout systems for individual clients based on performance ability.
Increased client fitness levels by designing and implementing personalized training programs tailored to individual needs.
Developed comprehensive nutritional plans for clients, resulting in improved overall health and wellness.
Facilitated educational workshops and seminars on various health and fitness topics for both clients and fellow trainers.
Demonstrated proper technique for exercises to avoid injuries.
Mentored junior trainers, providing guidance on best practices for program design and effective client interactions.
Collaborated with other fitness professionals to develop and implement new programs.
Assistant Fitness Manager
True Fitness Sunway Giza
3 2011 - 08.2014
Update master appointment book
Update weekly schedule and set appointment with client
Organize daily planner for the day
Double check with all the forecast
Daily meeting with Fitness Manager before the shift started
Communicating with Fitness Manager regarding client issues
Trained newly hired employees, offering insight into job duties and providing positive feedback on work.
Monitored and evaluated program performance to determine value and quality.
Organized monthly staff meetings to discuss updates, address concerns, and share best practices among team members.
Conducted regular performance evaluations for personal trainers, identifying areas for professional growth and improvement.
Met or exceeded monthly revenue and training goals.
Supported sales efforts by providing prospective members with detailed information on membership packages and fitness programs.
Contributed ideas during strategic planning meetings aimed at driving continued growth within the business.
Set clear sales goals for each employee, tracking progress and milestones and offering support and assistance.
Gather all call appointment, floor appointment and buddy referral appointment
Assist all the personal trainer and fitness instructor regarding services and sales
Assisted in managing a team of personal trainers, ensuring high-quality service delivery to clients.
Personal Trainer
Celebrity Fitness One Utama Shopping Centre
01.2009 - 03.2011
Organize daily planner for day
Double check with all forecast
Educated clients on proper exercise techniques, reducing risk of injury during workouts.
Assisted individuals in setting achievable fitness goals, monitoring progress for success.
Educated participants on proper nutrition and healthy lifestyle habits.
Promoted fitness classes to boost gym attendance.
Demonstrated proper form and technique to prevent injury.
Daily meeting with Fitness Manager before shift started
Communicating with Fitness Manager regarding client issues
Gather all call appointment, floor appointment and buddy referral appointment
Assist all personal trainer and fitness instructor regarding services and sales
Aware of services and sales club projection
Assist junior trainer to turn over for sales.
Developed and implemented fitness assessment system to evaluate progress of participants.
Developed and implemented creative exercise programs to keep clients engaged and motivated.
Developed and implemented fitness assessment system to evaluate progress of participants
Promoted fitness classes to boost gym attendance
Education
Sijil Pelajaran Malaysia (SPM) -
Sek Dato' Abdul Razak (SDAR)
Negeri Sembilan
Penilaian Menengah Rendah (PMR) -
Sek Dato' Abdul Razak (SDAR)
Negeri Sembilan
Ujian Penilaian Sekolah Rendah (UPSR) -
SK Saint Aidan Bahau
Negeri Sembilan
Diploma In Automotive Maintenance -
UniKL Malaysia-France Institute MFI
Bandar Baru Bangi, 10
Skills
Organization and Time Management
Certification
CPT - Certified Personal Trainer
Timeline
Club Manager
Anytime Fitness
06.2024 - Current
Health and Fitness Manager
Fitness First Platinum
10.2021 - 05.2024
Master Personal Trainer
Fitness First Platinum
09.2014 - 09.2021
Personal Trainer
Celebrity Fitness One Utama Shopping Centre
01.2009 - 03.2011
Assistant Fitness Manager
True Fitness Sunway Giza
3 2011 - 08.2014
Sijil Pelajaran Malaysia (SPM) -
Sek Dato' Abdul Razak (SDAR)
Penilaian Menengah Rendah (PMR) -
Sek Dato' Abdul Razak (SDAR)
Ujian Penilaian Sekolah Rendah (UPSR) -
SK Saint Aidan Bahau
Diploma In Automotive Maintenance -
UniKL Malaysia-France Institute MFI
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