Visual Studio
Mohd Farhan Mohd Yusof
IT Assistant Manager
Kajang, Selangor
Summary
To serve with dedication in IT field upon fulfilling the requirement for industry and willing to learn new technology to increase expertise and competencies, thus become valuable asset to the organization..
Overview
13
13
years of professional experience
Work History
ICT Assistant Manager
TDCX (MY) Sdn Bhd
06.2022 - Current
- Collaborated with cross-functional teams to identify business requirements for IT projects, ensuring alignment with organizational goals and objectives.
- Coordinated with vendors to procure hardware, software, and services at competitive rates.
- Streamlined communication between departments by developing and implementing an internal messaging platform.
- Optimized IT processes by analyzing performance metrics and implementing necessary improvements.
- Collaborated with the IT team to design, develop, and deploy new solutions/projects for the organization.
- Assisted in budget management, planning for annual technology expenditures, and cost-saving initiatives.
- Mentored junior IT staff members, empowering them to grow professionally while contributing meaningfully to the team''s success.
- Managed multiple projects simultaneously while ensuring timely completion of each within allocated resources.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Gained strong leadership skills by managing projects from start to finish.
ICT Assistant Manager (Application)
TDCX (MY) Sdb Bhd
04.2018 - 05.2022
- Developed strong working relationships with Application Team, fostering a positive work environment.
- Gained strong leadership skills by managing software projects from start to finish.
- Assisted with day-to-day operations, working efficiently and productively with Application Team members.
- Managed time efficiently in order to complete all tasks within deadlines.
Senior Application Developer
TDCX (MY) Sdn Bhd
05.2015 - 03.2018
- Drove continual improvement in systems operations by building tools and automation.
- Created proofs of concept for innovative new solutions.
- Coordinated deployments of new software, feature updates and fixes.
- Analyzed and developed technical solutions to meet business requirements.
- Established strong working relationships with stakeholders by maintaining open lines of communication throughout the project lifecycle.
- Built databases and table structures for web applications.
- Implemented consistent coding practices.
- Managed software development and support using formal specifications, data flow diagrams and other design techniques.
- Streamlined application development processes for improved project timelines and resource utilization.
- Corrected, modified and upgraded software to improve performance.
- Mentored junior developers, sharing industry best practices and fostering a positive work environment for continuous learning.
- Designed and implemented scalable applications for data extraction and analysis.
- Reviewed existing programs to refine, reduce operating time and improve techniques.
- Supervised work of programmers, designers and technicians, assigned tasks and monitored performance against targets.
- Worked flexible hours across night, weekend, and holiday shifts.
Application Developer
TDCX (MY) Sdn Bhd
02.2013 - 04.2015
- Developed reusable components/libraries streamlining future projects saving both time resources while simultaneously standardizing codebase ensuring consistency across all applicationsproducts.
- Created software applications in test-driven development environment.
- Wrote code for database applications.
- Enhanced application functionality by implementing new features and optimizing existing code.
- Developed and implemented personalized client solutions using programming language expertise.
- Built databases and table structures for web applications.
- Developed custom solutions for clients based on their unique business requirements and objectives.
- Worked closely with clients throughout the development process to gather feedback, ensuring that final products met their expectations.
- Used ASP.NET, JavaScript and SQL Server to develop new applications.
Assistant Manager
Telekom Malaysia
01.2012 - 01.2013
- Supervised day-to-day operations to meet performance, quality and service expectations.
Programmer
Skala Bumi Resources
02.2011 - 12.2011
- Enhanced software functionality by identifying and resolving complex coding issues.
- Created web-based dashboards and reporting tools for data visualization.
- Designed intuitive graphical user interfaces to improve user experience.
- Worked with cross-functional design teams to create software solutions that improved overall functionality and performance.
- Incorporated database technologies into coding projects.
- Created databases, data entry systems, web forms, and other applications for diverse uses.
- Coordinated with stakeholders to define project technical requirements.
Education
Bachelor of Science - Software Engineering
Malaysia Institute of Information Technology
Kuala Lumpur, Malaysia 04.2001 -
Higher National Diploma - Computing (Business Information Technology)
MARA Professional College
Beranang, Selangor 04.2001 -
Skills
Disaster Recovery
Software
SQL Server
Visual Basic
Office 365
Accomplishments
https://www.facebook.com/teledirectgroup/photos/a.206472846150362/1194130340717936/?type=3&theater
Timeline
ICT Assistant Manager
TDCX (MY) Sdn Bhd
06.2022 - Current
ICT Assistant Manager (Application)
TDCX (MY) Sdb Bhd
04.2018 - 05.2022
Senior Application Developer
TDCX (MY) Sdn Bhd
05.2015 - 03.2018
Application Developer
TDCX (MY) Sdn Bhd
02.2013 - 04.2015
Assistant Manager
Telekom Malaysia
01.2012 - 01.2013
Programmer
Skala Bumi Resources
02.2011 - 12.2011
Bachelor of Science - Software Engineering
Malaysia Institute of Information Technology
04.2001 -
Higher National Diploma - Computing (Business Information Technology)
MARA Professional College
04.2001 -
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