Summary
Overview
Work History
Education
Skills
Timeline
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Mohd Faisal Mokhtar

Business Ownership
Kuching, Sarawak

Summary

Adept at driving growth and efficiency, I leveraged analytical skills and strategic planning at Terra Sky Sdn Bhd to enhance operational effectiveness and forge key partnerships. My background includes a proven track record in budgeting and fostering strong client relationships, contributing significantly to revenue enhancement and financial management without exceeding a single numerical percentage.

Overview

27
27
years of professional experience

Work History

Business Operation

Terra Sky Sdn Bhd
08.2023 - Current
  • Implemented cost-saving measures, reducing operational expenses without sacrificing quality or productivity.
  • Maximized revenue generation through effective sales strategies and market analysis insights.
  • Facilitated seamless communication between departments to foster collaboration on shared objectives.
  • Worked in tandem with peers to better understand business process and initiate improvements, helping company achieve goals.
  • Managed cross-functional teams for successful project completion and timely delivery of products or services.
  • Developed strategic partnerships with key stakeholders, fostering collaboration and driving growth.
  • Negotiated contracts with vendors, securing the best possible terms for the company''s needs and budget constraints.

Business Development Manager

IPTB Sdn Bhd
07.2018 - 07.2023
  • Generated new business with marketing initiatives and strategic plans.
  • Reached out to potential customers via telephone, email, and in-person inquiries.
  • Negotiated and closed long-term agreements with new clients in assigned territory.
  • Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
  • Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
  • Established relationships with key decision-makers within customer's organization to promote growth and retention.

Assistant Aviation Officer

Petronas Dagangan Berhad
07.2013 - 06.2018
  • Developed strong client relationships for repeat business and increased referrals.
  • Achieved sales targets consistently by driving daily sales activities and managing the sales pipeline effectively.
  • Assisted sales team with completing customer transactions and managing issues.
  • Boosted sales performance by implementing effective sales strategies and coaching team members.
  • Generated sales report to help upper management make effective decisions and sales plans.
  • Analyzed sales data regularly to recognize patterns, capitalize on opportunities, and address areas of concern within the team''s performance metrics.
  • Drove sales growth by identifying and targeting underserved markets.
  • Built relationships with customers and community to establish long-term business growth.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Managed accounts to retain existing relationships and grow share of business.

Business Development Assistant

Petronas Dagangan Berhad
07.2009 - 06.2013
  • Engaged with customers to build business relationships.
  • Developed knowledge of company products and services to make suggestions according to customer needs.
  • Maintained client information and accounts in company databases.
  • Collaborated with teammates to develop advertising collateral and sales presentations.

Sales Executive

Petronas Dagangan Berhad
07.2004 - 06.2009
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
  • Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
  • Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.

Retail Sales Executive

Petronas Dagangan Berhad
07.1999 - 06.2004
  • Increased customer satisfaction by resolving issues promptly and professionally.
  • Strengthened store reputation by providing exceptional service, maintaining a clean environment, and addressing customer concerns quickly.
  • Participated in regular trainings to stay updated on product knowledge, trends, and sales techniques.
  • Developed strong relationships with clients through attentive listening and personalized recommendations.

Staff Intern

Petronas Dagangan Berhad
06.1997 - 07.1999
  • Managed deadlines effectively, completing assignments punctually without sacrificing quality or attention to detail.
  • Assisted in the preparation of presentations, contributing to impactful meetings and discussions.
  • Conducted research for various projects, providing valuable insights for company initiatives.
  • Contributed to project success by taking on additional responsibilities when needed.

Education

Degree - Business

Institut Teknologi Mara
Shah Alam, Selangor, Malaysia
04.2001 -

Skills

Budgeting and forecasting

Timeline

Business Operation

Terra Sky Sdn Bhd
08.2023 - Current

Business Development Manager

IPTB Sdn Bhd
07.2018 - 07.2023

Assistant Aviation Officer

Petronas Dagangan Berhad
07.2013 - 06.2018

Business Development Assistant

Petronas Dagangan Berhad
07.2009 - 06.2013

Sales Executive

Petronas Dagangan Berhad
07.2004 - 06.2009

Degree - Business

Institut Teknologi Mara
04.2001 -

Retail Sales Executive

Petronas Dagangan Berhad
07.1999 - 06.2004

Staff Intern

Petronas Dagangan Berhad
06.1997 - 07.1999

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Mohd Faisal Mokhtar Business Ownership