MOHD FAHMY BIN MD KARIM
Kuala Lumpur,Malaysia
Summary
Throughout my career journey, I have cultivated a proven record of fostering an inclusive workplace culture that not only values but actively seeks diverse perspectives, promoting transparency in all communications to build trust and accountability among team members. I have adeptly navigated complex challenges with resilience, strategic foresight, and innovative critical thinking skills. My involvement in high-stakes projects has led to the development of key partnerships with significant entities, including the Ministry of Finance and the Prime Minister's Office. These collaborations have underscored my ability to effectively engage and work together at various levels, ensuring that project priorities and strategic objectives are aligned.
Overview
21
21
years of professional experience
6
6
years of post-secondary education
Work history
Director, Corporate Services
Agensi Pelaksanaan dan Koordinasi Strategic Nasional (LAKSANA)
04.2021 - 01.2024
- Involved in the establishment of Agensi LAKSANA in collaboration with the Ministry of Finance and the Prime Minister's Office
- Led strategic initiatives, managed operations, and ensured the smooth execution of Corporate Services divisions, which included Human Resources, Administration, Procurement, Creative, and IT Support
- Cultivated a positive work environment that fostered employee engagement and promoted a culture of innovation and creativity within the project team, leading to improved problem-solving capabilities and enhanced outcomes
- Oversee procurement strategies to guarantee the cost-effective acquisition of goods and services
- Lead the development of IT strategies that enhance operational efficiency and support business goals
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Deputy Director
Unit Pelaksanaan dan Koordinasi Stimulus Ekonomi Antara Agensi Nasional (LAKSANA)
04.2020 - 03.2021
- Engagement with 28 Implementation Agency (IA) - Managed various implementation Agencies & to ensure the launch, planning, design, execution, monitoring, controlling & outcome of the Government/National initiatives during Pandemic Covid 19.
Vice President, Talent Acquisition
EXIM BANK
01.2020 - 03.2021
- Managed Recruitment, Talent Development & Staff Training Fund policy & procedures exercise & ensure all team members are complying with Recruitment compliance procedure
- Developed & executed Recruitment strategy while working closely with Senior Management & Head of Divisions & provide recommendation on EXIM's recruitment strategy.
AVP Human Resource
Perbadanan PR1MA
05.2016 - 06.2019
- Managed overall talent acquisition initiatives to support the organization's workforce requirements e.g., Recruitment, selection & onboarding activities for all levels
- Worked closely with Top Management & Chief of Divisions to identify employee skills gaps & training needs & proposed appropriate training.
Senior Executive, HR Strategy
Agrobank
12.2012 - 08.2015
- Responsible for reviewing and analyzing the effectiveness of HR implementations in the HR Strategy & Services department - HR Analytics & Organizational Design, Workforce Planning & Management, Benefit & Admin, Payroll & Services, & HRMIS & Regulatory Services & Quality Management.
HR Quality Assurance Specialist
Career Xcell
12.2010 - 11.2012
- Performed internal control review & assessed how well it is meeting the needs of the internal control’s requirements & formulating action plans for improvement based on internal & external benchmarking & comparisons
- Conducted HR audits of manufacturing processes, resulting in increased efficiency and reduced defects.
Operational Excellent Analyst
Shell Business Service Centre
05.2006 - 11.2010
- Subject matter expert for driving & delivering operational excellence & continuous improvement activities across order-to-cash processes for Malaysia, Indonesia, Singapore, and Hong Kong
- Led the initiative for customer-centric experience including administering change log through change request management i.e., GSAP, SAP CRM, CIM & change control across legacy customer-facing systems (pre-GSAP).
Merchant Analyst
American Express (AMEX)
01.2005 - 03.2006
- Investigating all the inquiries & complaints forwarded from the Call Centre agents
- Work closely with the Service Level Agreement (SLA), which all the cases need to resolve with the set timeline, Handling Australia & New Zealand Market
- Daily checking on the Merchants card machine to ensure the transaction runs smoothly
- This process involved checking the Merchant Master Data & bank account detail.
Customer Services Agent
Scicom Sdn Bhd
01.2003 - 12.2004
- Singapore Airlines Call Centre (KL Based) – Handling inbound calls regarding miles redemption to purchase air ticket
- Celcom - Handling inbound and outbound calls, addressing customer concerns or product inquiries.
Education
MBA Management - Management
Cardiff Metropolitan University
UK 11.2015 - 03.2017
Bachelor Science (Honors) FoodService Management -
UiTM Shah Alam
11.2000 - 12.2002
Diploma Food Service Management -
UiTM Shah Alam
11.1997 - 05.2000
Skills
- Change Management
- Culture Transformation
- Succession Planning
- Marketing & Sales
- Digital Marketing
- Branding
- Organizational Development
- Strategic Partnerships
- Corporate Governance
- Project Management
- Corporate Social Responsibility
- People Management
- Talent Acquisition
- HR Strategy
- Marketing Strategy
- Branding Planning
- Marketing Campaigns
- Budget Administration
Languages
Bahasa Melayu
Native
English
Fluent
Personal Information
- Date of birth: 07/12/79
- Gender: MALE
- Marital status: SINGLE
Custom
Internal Communications & Employee Engagement Summit, Facebook, 2019-01-01
References
Datuk Shahrul Nazri Rahim
Previous CEO of EXIM Bank & Agensi LAKSANA
Datuk Ainon Mohd
Senior Policy Adviser to the 8th Malaysia Prime Minister.
Encik Mahadzir Shariff Associate Partner, EY Consulting (Malaysia)
Timeline
Director, Corporate Services
Agensi Pelaksanaan dan Koordinasi Strategic Nasional (LAKSANA)
04.2021 - 01.2024
Deputy Director
Unit Pelaksanaan dan Koordinasi Stimulus Ekonomi Antara Agensi Nasional (LAKSANA)
04.2020 - 03.2021
Vice President, Talent Acquisition
EXIM BANK
01.2020 - 03.2021
AVP Human Resource
Perbadanan PR1MA
05.2016 - 06.2019
MBA Management - Management
Cardiff Metropolitan University
11.2015 - 03.2017
Senior Executive, HR Strategy
Agrobank
12.2012 - 08.2015
HR Quality Assurance Specialist
Career Xcell
12.2010 - 11.2012
Operational Excellent Analyst
Shell Business Service Centre
05.2006 - 11.2010
Merchant Analyst
American Express (AMEX)
01.2005 - 03.2006
Customer Services Agent
Scicom Sdn Bhd
01.2003 - 12.2004
Bachelor Science (Honors) FoodService Management -
UiTM Shah Alam
11.2000 - 12.2002
Diploma Food Service Management -
UiTM Shah Alam
11.1997 - 05.2000
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