MOHD AZREEN BIN MOHD NOOR
Johor Bahru, Johor
Summary
-Dynamic Maintenance Technician with a proven track record at Albad Industries Sdn Bhd, excelling in mechanical repair and troubleshooting. Adept at enhancing equipment functionality through proactive maintenance, while fostering teamwork and communication. Skilled in scheduling staff and leading teams to achieve operational excellence, ensuring minimal downtime and high-quality service delivery.
-Driven and personable with strong foundation in customer service and team collaboration. Understanding of food safety regulations and inventory management, complemented by skills in staff training and customer satisfaction. Focused on creating positive dining experience and enhancing operational efficiency.
Overview
16
16
years of professional experience
Work History
Maintenance Technician
Albad Industries Sdn Bhd
Johor Bahru, Johor
11.2020 - Current
- Performed electrical and mechanical repairs of production equipment to minimize downtime.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Improved equipment functionality by conducting regular maintenance checks and repairs.
Service Crew Member
Country Garden Danga Bay
04.2018 - 06.2020
- Enhanced customer satisfaction by providing efficient and friendly service.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Maintained a clean and organized work environment for improved customer experiences.
Assistant Manager
The Manhattan Fish Market
Johor Bahru, Johor
02.2017 - 03.2018
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Assistance Manager
Dome Cafe
06.2015 - 01.2017
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Leader
Legoland Malaysia
04.2013 - 06.2015
- Mentored junior staff members, helping them develop leadership skills and advance their careers within the organization.
- Led cross-functional teams to achieve company-wide goals, fostering a culture of collaboration and innovation.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Overcame challenging deadlines and resource limitations by reallocating personnel and focusing on priority tasks.
Team Leader
MC Donald Malaysia
01.2009 - 03.2013
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
Education
No Degree - SPM
SMK SIONG
KEDAH 04.2001 -
Skills
Scheduling staff
Fine-dining expertise
Ordering supplies
Food presentation
Catering coordination
Table service
Staff leadership
Inventory management
Mechanical repair
Troubleshooting skills
Parts replacement
Tool management
Timeline
Maintenance Technician
Albad Industries Sdn Bhd
11.2020 - Current
Service Crew Member
Country Garden Danga Bay
04.2018 - 06.2020
Assistant Manager
The Manhattan Fish Market
02.2017 - 03.2018
Assistance Manager
Dome Cafe
06.2015 - 01.2017
Leader
Legoland Malaysia
04.2013 - 06.2015
Team Leader
MC Donald Malaysia
01.2009 - 03.2013
No Degree - SPM
SMK SIONG
04.2001 -
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