MOHD ASYRAF BIN TAKHIYUDDIN

Achieved sales goals and service targets by cultivating and securing new customer relationships.

• Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
• Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
• Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
• Managed approximately 100+ calls,5 new customers to apply Personal Financing per day.

• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
• Researched sales opportunities and possible leads to exceed sales goals and increase profits.
• Made average of 120 outbound and inbound calls per day.

• Ensure transactions are completed accurately and efficiently, adhering to company policies and regulations.
• Facilitate the exchange of foreign and local currencies at competitive rates.
• Handle cash transactions with care and accuracy.

• Examined clients' overall financial situation by reviewing income, assets, debts, expenses and credit reports.
• Created debt management plans, spending plans and budgets to assist clients in meeting financial goals.
• Promoting bank products of personal financing and debt consolidation plan according to customer needs.

• Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
• Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
• Analyzed problems and worked with teams to develop solutions.
• Liaise with Malaysian Qualifications Agency on ensuring compliance with regulatory instruments and standards are met on this company.