Mohd Aswad Mohd Akhir
Business Owner
Puchong, Selangor
Summary
Astute Business Owner experienced in operations management, competitive analysis and financial management. Demonstrated success in growth and innovation. Capitalized on new trends and technologies to boost business initiatives and reach sales objectives. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
9
9
years of professional experience
Work History
Retail Business Owner
Abelmustafa Enterprrise
10.2020 - Current
- Prioritized and allocated valuable resources to meet business targets.
- Consulted with customers to assess needs and propose optimal solutions.
- Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
- Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
- Capitalized on social media platforms to increase market awareness and recruit sales agents.
- Achieved sales goals and increased revenue and profits through productive strategy development and organizational leadership.
- Employed prompt decision-making and in-depth research to resolve issues.
- Created and monitored promotional approaches to increase sales and profit levels.
Retail Manager
Anniqh Jewels Sdn.Bhd
11.2018 - 10.2020
- Exhibited excellent people skills during interaction with employees and customers.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Controlled store inventory and reviewed cash handling and operations reports.
- Trained and developed new employees for ease of transition into team.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Trained team members in successful strategies to meet operational and sales targets.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
- Organized meetings for up to 30 staff members to discuss upcoming promotions, key strategies and tasks.
- Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.
- Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
- Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
- Managed controllable P&L line items to improve margins.
Senior Branch Manager / Group Allignment Team
Habib Jewels Sdn.Bhd
01.2015 - 10.2018
- Created new revenue streams and recruited talented staff for branch offices.
- Maintained friendly and professional customer interactions.
- Assessed employee performance and developed improvement plans.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Engaged employees in business processes with positive motivational techniques.
- Gathered and reviewed customer feedback to improve operations.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring and termination processes and coaching employees on company protocol and payroll operations.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent and skill set.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Produced reports outlining financial data to assist management with making strategic plans and operational decisions.
District Manager
Dome Cafe Sdn. Bhd
01.2014 - 12.2014
- Built positive and productive relationships with store and field leadership.
- Supervised 5 locations to enforce high-quality standards of operation.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
- Held weekly meetings with Cafe's Manager to identify techniques to overcome sales obstacles.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Located, developed and promoted talented employees to cultivate collaborative and hardworking leadership team.
- Led targeted training programs to educate staff on product benefits and service capabilities.
Education
High School Diploma -
Hasani Collage
Sungai Petani, KedahHigh School Diploma -
Sekolah Menengah Kebangsaan Bedong
KedahNo Degree - Business Studies
TMC Collage
Sungai Petani Kedah01.2005
Skills
- Finance and Accounting Oversight
- Sales Promotion
- Management Training
- Issue Resolution
- Retail Business Management
- Operational Analysis
- Budgeting and Cost Control
- Sales Planning
- Problem Anticipation and Resolution
- Annual Planning
- Leadership and People Development
- Human Resources Oversight
- Business Performance Management
- Negotiation and Persuasion
- Performance Monitoring and Evaluation
- Integrity and Transparency
- Process Improvement
- Employee Motivation and Performance
- Retail Objectives
- Supplier Monitoring
- Hiring and Onboarding
- Work Planning and Prioritization
- New Business Development
- Staff Management
- Employee Training
- Policy Development and Enforcement
- Sales Strategies
- Store Layouts
- Business Management and Development
- Coaching and Mentoring
- Team Leadership
- Business Optimization
- Database Maintenance
- Talent Scouting
- Money Handling
- Business Consulting
- Compliance Requirements
- Inventory Tracking and Management
- Logistics
- Business Presentations
- Job Assignments
Languages
Malay
Native language
English
Advanced
C1
Malay
Proficient
C2
Timeline
Retail Business Owner
Abelmustafa Enterprrise
10.2020 - Current
Retail Manager
Anniqh Jewels Sdn.Bhd
11.2018 - 10.2020
Senior Branch Manager / Group Allignment Team
Habib Jewels Sdn.Bhd
01.2015 - 10.2018
District Manager
Dome Cafe Sdn. Bhd
01.2014 - 12.2014
High School Diploma -
Hasani Collage
High School Diploma -
Sekolah Menengah Kebangsaan Bedong
No Degree - Business Studies
TMC Collage
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