Mohd.Aminurul Shahril Bin Mohamad
District Manager
3A-1B, Jalan OS 1, Taman One Sierra, 68100 Batu Caves, Selangor
Summary
Organized and dependable candidate successful at managing multiple priorities. Willingness to take on added responsibilities to meet team goals. Have good skill in managing people and cooperate well with others. Fast learner, independent and ready to continuous learning and growth
Overview
19
19
years of professional experience
Work History
District Manager
Manjaku Retail Sdn Bhd
Central South
09.2023 - Current
- Supervising Retail Operations: Overseeing multiple Manjaku store branches within a defined district.
- Sales Management: Achieving sales targets, implementing sales strategies, and monitoring sales performance.
- Team Leadership: Motivating and developing store managers and their teams to maximize productivity and customer service.
- Inventory Management: Ensuring optimal stock levels, minimizing loss, and implementing inventory control procedures.
- Customer Service: Ensuring high standards of customer service and resolving customer issues.
- Staff Training: Conducting training and development programs for retail staff.
- Compliance: Ensuring compliance with company policies and procedures.
- Performance Management: Evaluating and managing the performance of store managers and staff within the district.
- Reporting: Providing regular reports on sales, performance, and operational matters to senior management.
Store Manager
Watsons Personal Care Store
Last Aeon Metro Prima Kepong
01.2020 - 08.2023
- Achievement of sales target set
- Instill a high standard of friendly, professional customer service
- Work with the Area Manager in the employment of high caliber sales staff and the maintenance of adequate staffing levels
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
Field Manager
7 Eleven Malaysia Sdn Bhd
Last East Selayang
01.2011 - 12.2019
- Ensure key processes are in place in each store by
reviewing data in the store, completing store walks and
providing ongoing coaching to improve the process - Monitor all aspect of store operations, providing advice,
coaching and assistance to store management - Establish and maintain plans to achieve or exceed
budget for a group of store - Develop employees for future promotional opportunities
- Ensure store are clean, safe and meet all company
standards - Promote 7 Eleven through excellent customer service
and community involvement
Store Manager
7 Eleven Malaysia Sdn Bhd
08.2008 - 12.2010
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees
- Managing priorities deadlines cost and inventories
- Promote good communication skills and interact with
customers - Do shift surveys on customers and sales
- Execute in store recruitment
- Complete and analyze end month report in order to
formulate action plans for improvement
Assistant Store Manager
7 Eleven Malaysia Sdn Bhd
08.2007 - 07.2008
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Analyzed customer feedback and implemented strategies to improve customer experience
- Execute supervisory skill and able to train Store
Associate and Management Trainee - Good communication skill to interact with customer
- Execute in store staff programs and activities
Management Trainee
7 Eleven Malaysia Sdn Bhd
12.2006 - 07.2007
- Gained knowledge of company policies, protocols and processes.
- Promote effective customer services
- Completes store operation checklist and procedures
- Supervise product deliveries
- Able to train Store Associate
- Assisted supervisors in setting clear goals, establishing priorities, and monitoring progress to ensure successful completion of tasks.
Education
Bachelor of Science - Computer Science (Software Engineering)
Universiti Putra Malaysia
UPM, Serdang 04.2001 -
Skills
Operations management
Consulting
Staff management
Customer service
Timeline
District Manager
Manjaku Retail Sdn Bhd
09.2023 - Current
Store Manager
Watsons Personal Care Store
01.2020 - 08.2023
Field Manager
7 Eleven Malaysia Sdn Bhd
01.2011 - 12.2019
Store Manager
7 Eleven Malaysia Sdn Bhd
08.2008 - 12.2010
Assistant Store Manager
7 Eleven Malaysia Sdn Bhd
08.2007 - 07.2008
Management Trainee
7 Eleven Malaysia Sdn Bhd
12.2006 - 07.2007
Bachelor of Science - Computer Science (Software Engineering)
Universiti Putra Malaysia
04.2001 -