Skilled at training and mentoring field service personnel to troubleshoot and correct mechanical problems, consistently meeting or exceeding expectations. Well-versed in safety practices and gear, documentation requirements and compliance standards for any industry.
Overview
7
7
years of professional experience
3
3
Certifications
Work History
Field Service Engineer
Zhejiang Jing Sheng Electrical And Mechanical
09.2023 - Current
Established strong relationships with customers through clear communication and consistent follow-up on outstanding issues.
Demonstrated to customers proper methods for operating equipment after it had been installed.
Checked safety practices and integrity of PPE..
Involved in machines training related to solar industry in Zhejiang, China (HQ)
Be able to complete the move in, installation, commissioning, repair and maintenance of the company equipment under the guidance of SOP and installation video. (Puller and slicing machine)
Troubleshooting electrical and mechanical faulty during machine operation.
Continuously provide improvement step to shorten the process time
Ability to understand on how to read PLC wiring diagram.
Establish complete equipment debugging and maintenance file records on PM system
Handle faults found in the debugging process in a timely manner, and report to the superior in time for problems that cannot be handled
Perform investigation to prevent re-occurrence of machine failure and quality defects.
Quick and effective diagnosis and troubleshooting of routine or minor problems.
Training other employees/operators as well as updating training manuals when necessary.
24hrs standby to go abroad for others projects related which located at India, Thailand , Vietnam , Saudi etc
Senior Equipment Engineer (PECVD)
Longi Technology
01.2019 - 09.2023
Manage technical specialist and technicians to perform scheduled equipment preventive maintenance (PM), calibration and troubleshoot equipment-related problems including robot arm tuning, vacuum pump services, special gas leak test using helium detector and electrical wiring to ensure equipment readiness and worthiness for production when requested for all Plasma Enhanced Chemical Vaporized Deposition (PECVD) process and automation machines.
Initiate, organize, develop and lead task-force for short term problem solving and long term continuous improvement and involve in machines upgrade and conversion projects for the equipment.
Prepare technical reports, 8D reports, maintain documentation, control plan, FMEA, troubleshooting guideline and other ISO related documentation. Ensure all the spare parts in inventory is ready and up to date
Trainee (Civil Department)
SIRIM QAS Sarwak
06.2017 - 09.2017
Perform on site product inspection at Kuching metal industries and at port for custom clearance.
Conduct material test for steel bar requested by client and filling the report of the test.
Conduct detail measurement of product following standard international.
Education
Bachelor of Science - Mechanical Engineering
Universiti Teknologi MARA
Shah Alam, Selangor, Malaysia
04.2001 -
High School Diploma -
Matriculation College
Gambang Pahang
04.2001 -
No Degree - Science
SMK Semerah Padi
Kuching, Sarawak, Malaysia
04.2001 -
Skills
Problem-solving abilities
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Certification
Firefighter BOMBA
Timeline
Field Service Engineer
Zhejiang Jing Sheng Electrical And Mechanical
09.2023 - Current
Design of Experiment
03-2022
Firefighter BOMBA
01-2022
Special gas Safety Training
03-2021
Senior Equipment Engineer (PECVD)
Longi Technology
01.2019 - 09.2023
Trainee (Civil Department)
SIRIM QAS Sarwak
06.2017 - 09.2017
Bachelor of Science - Mechanical Engineering
Universiti Teknologi MARA
04.2001 -
High School Diploma -
Matriculation College
04.2001 -
No Degree - Science
SMK Semerah Padi
04.2001 -
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