Mohd Abu Azmier Abu Bakar
Human Resource Management
No 119 Lot 71, Jalan Semariang Batu, Petra Jaya 93050 Kuching Sarawak
Summary
Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.
Overview
2
2
years of professional experience
2
2
Languages
Work History
Retail Store Manager
Lil Rabbit Ice Cream Shop
2021.02 - 2022.10
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Optimized store displays and appearance via strategic merchandising.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Sales Agent
USANA True Health
2021.01 - 2022.05
- Increased sales and customer satisfaction through personalized servicing.
- Explained features and advantages of health products or services to promote sales.
- Retained excellent client satisfaction ratings through outstanding service delivery.
Education
BBA - Human Resources Management
Swinburne University of Technology
Kuching, Sarawak 2001.04 -
Skills
Ability to work in a Team
Adaptability
Conflict Resolution
Problem-Solving
Performance Monitoring
Hiring and Training
Shift Scheduling
Timeline
Retail Store Manager
Lil Rabbit Ice Cream Shop
2021.02 - 2022.10
Sales Agent
USANA True Health
2021.01 - 2022.05
BBA - Human Resources Management
Swinburne University of Technology
2001.04 -