MOHD YUSHAIRI BIN HAMIDI

• Visit potential customers for new business
• Provide customers with quotations
• Negotiate the terms of an agreement and close sales
• Gather market and customer information and provide feedback on buying trends
• Represent organization at trade exhibitions, events and demonstrations
• Identify new markets and business opportunities
• Review own sales performance
• Demonstrating and presenting products
• Maintaining accurate records
• Follow-up with customer complain and payment
• Service customer account as assign by the management
• Build goodwill and strong relationship with customer
• Listen to customer requirements and presenting appropriately to make a sale
• Calling to arrange meetings with potential customers to prospect for new business
• Gathering market and customer information
• Advising on forth coming product developments and discussing special promotions
• Liaising with suppliers to check the progress of existing orders
• Checking the quantities of goods on display stock
• Gaining a clear understanding of customers businesses and requirements
• Research on market segment and new product
• Supports Sales Manager in leading a sales team, setting goals, monitoring performance, and identifying business opportunities.
• Training and motivating team, developing sales strategies, and preparing report

Sales Executive

• Help create internal Purchase Order for ex-Distribution Center sales.
• Liaise with customer service to ensure purchase orders reflect right prices as quoted.
• Support the distributor sales for domestic and Singapore pertaining to all administrative works related to sales.
• Communicate with account manager on status of order and assist in payment collection when delegated.
• Assist in the preparation of distributor agreement, sales report and presentation.
• Assist in the update of weekly & monthly sale by customer compared to sale target.
• Assist in collection of sale data, analyze on sale of own and competitive products when required in supporting marketing to build market database.
• Attend network and promotion event to develop and maintain contact at potential customer.
• Update pricing set by Account Manager in system (Navision) timely manager to ensure smooth implementation of orders.
• Conduct any other function related to sale when necessary.
• Sells products by establishing contact and developing relationships with prospects and recommending solutions.
• Maintains relationships with clients by providing support, information, and guidance.
• Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
• Prepares reports by collecting, analyzing, and summarizing information.
• Maintains quality service by establishing and enforcing organization standards.
• Contributes to team effort by accomplishing related results as needed.

Agriculture Relation Officer:

• Source new supplier (Cucumber, Rock Melon, Banana and others)
• Build a rapport with supplier
• Establish and maintain cooperative relationship with representative of supplier
• Cooperate with public and private organizations and individuals that share Extension's mission and objectives
• Develop and implement evaluation plans, report impacts, outcomes, and results of programs to clientele, public, and administration
• Provide input for agriculture within a defined geographical area such as cold storage facilities, quality of roads and available retail channels
• Prepare a detailed crop calendar for the Farms within the jurisdiction with planting and estimated harvest dates for each produce
• Assure that problems relating to delivery, quality or pricing are promptly conveyed to the supplier and resolved in a timely manner per standard procedures
• Coordination and collaboration across all Business Units in a cohesive, proactive and positive way
• Involve in development, analysis and reviews of business plans, strategic plans and operational plans of your division
• Ensure continuous improvement to maximize efficiency and effectiveness in terms of cost, time, speed and effort.

Administration support:

• Prepare report (weekly, monthly and yearly)
• Prepare boss, consultant and staff claim, Prepare boss meeting schedule, outstation and flight
• Prepare meeting place and minutes, Prepare documentation (order, transportation instruction, crates monitoring, payment to supplier)
• Support on organizing events
• Coordinate work flow
• Compose correspondence/reports for own or manager’s signature
• Arrange essential mail in priority action order for boss,
• Check deadlines on incoming requests and put preliminary work in play
• Answering general queries by telephone, Maintaining records, filing systems and computer files

• Handle inbound telephone calls from customers
• Assist a trouble shooting to the customer
• Provide customers with answers to general and product enquiries as well as giving billing information provided by the system.
• Gather from the customer all the information necessary to fulfill their requirement (hand phone / account number, etc) and enter accurately into the appropriate system.
• Provide customers with information on the product and services accurately & efficiently.
• Answer queries on product where the required information is easily accessible in the systems and to escalate any more complex enquiries or requests to the customer service team.
• Log all outcomes accurately in the customer management system and ensure that notes made are sufficient to enable any agent to take a follow up call from the customer.
• Complete any administration tasks as required by the Team Leader.