Visionary leader with over 25 years of experience in transforming operations into high-performing business units. Expertise in strategic planning, commercial growth, and digital innovation across business operations, sales leadership, retail management, and government procurement. Proven track record of generating significant annual revenue while establishing sustainable systems for long-term value.
Hi, I’m
MOHD NGAIDI BIN PAIMIN
Head Of Operations & Business Strategy
Yong Peng
Summary
Overview
5
Certifications
27
years of professional experience
Work History
Farmasi Sihat Sdn. Bhd.
Head of Operations & Business Strategy
01.2025 - Current
Job overview
- Led company-wide business strategy across retail, digital commerce, CRM, marketing and operations.
- Successfully led the company to achieve RM4.5 million annual sales.
- Led digital transformation covering TikTok Shop, Shopee, Website, Facebook and Instagram.
- Built the Digital Sales Division from the ground up, generating RM1.5 million annual revenue.
- Developed KPI frameworks, SOPs and executive performance dashboards.
- Worked directly with directors on budgeting, expansion strategies and long-term business planning.
- Leading the establishment of the company's e-Procurement (ePerolehan) division for government procurement opportunities.
KMJ Global Sdn Bhd
Senior Sales Executive
01.2019 - Current
Job overview
- Managed 228 business partners across Johor, Melaka, and Negeri Sembilan, enhancing regional sales strategies.
- Contributed to the leadership team that achieved RM6.8 million in annual sales.
- Developed business training modules, fostering skills in high-performing entrepreneurs.
Olive House Selatan
Operations Manager
01.2018 - 01.2019
Job overview
- Oversaw company operations and coordinated cross-functional departments to ensure alignment and efficiency.
- Supported sales initiatives to achieve RM1.6 million in annual revenue.
- Streamlined operational workflows, enhancing efficiency and reducing processing time across departments.
- Led cross-functional teams to implement process improvements, resulting in increased productivity and employee engagement.
- Developed and executed training programs for staff, improving skill sets and ensuring compliance with industry standards.
PKH Technology Sdn Bhd
General Manager
01.2000 - 01.2018
Job overview
- Oversaw operations of 4 branches, focusing on government ICT tenders.
- Coordinated procurement projects to streamline supply chain processes.
- Led cross-functional teams to enhance operational efficiency and drive project success.
- Developed and implemented strategic initiatives to align with company goals and improve market positioning.
- Streamlined processes to reduce costs while maintaining high standards of quality and service delivery.
Education
Universiti Teknologi MalaysiaJohor Bahru, Johor, Malaysia
Bachelor of Chemical Engineering (Honours) from Chemical Engineering
06-2000
University Overview
Skills
Strategic Planning
E-commerce Strategy
Market Research
Digital Marketing
Data Analysis
Data analysis
Project Management
Operations Management
Microsoft Excel
PowerPoint
Shopify
Additional Information
Additional Information
· Master in Hypnotherapy
· Neuro-Linguistic Programming (NLP)
· Aafiyat Nutrition Professional
· External Auditor (PPL)
· Mastery Sales Trainer
Certification
Master in Hypnotherapy
Timeline
Head of Operations & Business Strategy
Farmasi Sihat Sdn. Bhd.
01.2025 - Current
Senior Sales Executive
KMJ Global Sdn Bhd
01.2019 - Current
Operations Manager
Olive House Selatan
01.2018 - 01.2019
General Manager
PKH Technology Sdn Bhd
01.2000 - 01.2018
Universiti Teknologi Malaysia
Bachelor of Chemical Engineering (Honours) from Chemical Engineering
CAREER HIGHLIGHTS
CAREER HIGHLIGHTS
- RM4.5 Million Annual Company Revenue Led
- RM1.5 Million Digital Commerce Revenue
- 25+ Years Leadership & Operations Experience
- EPerolehan Leading New Government Procurement Division
CORE COMPETENCIES
CORE COMPETENCIES
- Business Strategy
- Operations Management
- Business Development
- Digital Transformation
- Retail Operations
- E-Commerce
- CRM Strategy
- KPI Development
- Leadership
- Government Procurement (ePerolehan)
- Project Management
- Financial Planning