Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic

MOHD JOHAN BIN M FATHOL WAHAB CHIN

RETAIL SUPERVISOR
Ipoh, Perak

Summary

Results-driven Retail Supervisor with proven expertise in inventory management and sales enablement. Handles routine operations efficiently and addresses problems proactively. Highly experienced in fast-paced retail work and skilled at coordinating both customer-facing and back-end functions.

Overview

12
12
years of professional experience
3
3
Languages

Work History

RETAIL SUPERVISOR

POPULAR Bookstore
01.2012 - Current
  • Analyzed sales reports to identify trends and opportunities for increased revenue generation within the retail space.
  • Supported inventory management tasks including ordering stock items and conducting physical inventory counts ensuring proper stock levels.
  • Adapted staffing schedules according to peak hours and seasonal demands for optimal customer service coverage.
  • Boosted store sales through effective merchandising, product placement, and promotional displays.
  • Kept merchandise fresh by monitoring use of proper stock rotation procedures and setting up promotions to move out aging products.
  • Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
  • Conducted thorough audits of cash registers, ensuring accuracy and accountability in financial transactions.
  • Monitored cashiers' work and balanced registers to maintain strong financial controls.

Education

High School Diploma -

SMK RAJA CHULAN
Ipoh, Perak, Malaysia
04.2001 -

Skills

Store Organization

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Software

MICROSOFT EXCEL

MICROSOFT WORD

SONY VEGAS PRO

ADOBE PHOTOSHOP

Timeline

RETAIL SUPERVISOR

POPULAR Bookstore
01.2012 - Current

High School Diploma -

SMK RAJA CHULAN
04.2001 -

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