Mohd Irfan
Assistant IT Manager
Seremban, Negeri Sembilan
Summary
Knowledgeable with solid background in managing IT operations and support. Proven track record in troubleshooting technical issues and optimizing network performance. Experienced with managing IT infrastructure and ensuring seamless system performance. Utilizes strategic planning to enhance operational efficiency and minimize downtime.
Overview
18
18
years of professional experience
2012
2012
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
ASISTANT IT MANAGER
SASBADI HOLDINGS BERHAD
08.2017 - Current
- -Restructure all current infrastructure
- -Rebuild new network diagram with documentation
- -Record all information such as access details for all equipment including ISP, Firewall, Switches, Server, PC details and filing a documentation in IT Asset Master list
- -Reconfigure and restructure IT SOP and IT Forms for audits purposes
- -Reconfigure and Restructure Data Storage for user access
- -Manage Domain, active directory for user security access
- -Manage Internet Access through firewall
- -Manage and push selected windows and antivirus updates
- -Manage and configure daily Backup for all data
- -Manage and configure Disaster recovery Plan
- -Configure Tunnelling between branches
- -Project person In Charge and System administrator for new CCTV and Door Access
- -Provide Awareness Information for new attack pattern and threats
- -Perform Troubleshooting for hardware and Software
- -Manage and work as a team with IT Support for any Urgent to daily task
- -Train IT staff on IT related matter
- -Certified as cloud engineer under Huawei Search Talents
IT EXECUTIVE
BOUSTEAD SISSONS PAINTS SDN BHD
05.2015 - Current
- -Restructure all current network infrastructure
- -Rebuild new network diagram with documentation
- -Record all information such as access details for all equipment including ISP, Firewall, Switches, Server, PC details and filing a documentation in IT Asset Master list
- -Reconfigure and restructure IT SOP and IT Forms for audits purposes
- -Reconfigure and Restructure Data Storage for user access
- -Manage Domain, active directory for user security access
- -Manage Internet Access through firewall
- -Manage and push selected windows and antivirus updates
- -Manage and configure daily Backup for all data
- -Manage and configure Disaster recovery Plan
- -Configure Tunneling between branches
- -Project person In Charge and System administrator for new CCTV and Door Access
- -System Administrator for ERP ICONTRO
- -Prepare a proposal and costing comparison for any system improvement
- -Generate Sales report for each region
- -Manage and configure RDWEB Access for branches user
- -PIC for project enhancement for TM FIBER Leased Line
- -PIC for project enhancement for Telephone system
- -Prepare budget costing for IT Dept
- -Provide Awareness Information for new attack pattern and threats
- -Perform Troubleshooting for hardware and Software
- -Manage and work as a team with IT Support for any Urgent to daily task
- -Train IT staff on IT related matter
- -Assist finance Department on generating crystal report
- -Assist Finance Department on key in Journal and printing Customer Statement
- -Assist Finance Department on generating Sales Report by region for finance using excel VLOOKUP
- -Assist Finance in handling fixed asset
IT OFFICER
SEREMBAN ENGINEERING BERHAD
07.2012 - 04.2015
- -Maintain Current It Infrastructure
- -Record all information such as access details for all equipment including ISP, Firewall, Switches, Server, PC details and filing a documentation in IT Asset Master list
- -Improvise IT Forms for audit purpose
- -Reconfigure and Restructure Data Storage for user access
- -Manage Domain, active directory for user security access
- -Manage and push selected windows and antivirus updates
- -Manage and configure daily Backup for all data
- -Manage and configure Disaster recovery Plan
- -Project person In Charge and System administrator for new CCTV and Site Vpn
- -System Administrator for ERP INFOR & SYMPHONY Web Based System (Linux)
- -PIC for project enhancement for TM Line using Bonding Devices
- -PIC for project enhancement for Telephone system
- -PIC for project enhancement for Website migration
- -Prepare budget costing for IT Dept
- -Provide support for HR system and Fingertec Device either in house or site office
- -Perform Troubleshooting for hardware and Software
- -Manage and work as a team with IT Support for any Urgent to daily task
- -Train IT staff on IT related matter
- -Knowledgeable in Ubuntu PostgreSQL command coding, Visual C++, C++ Programming language, Database and etc
- -Maintain and Add in Company Website
- -Do Support for other Subsidiaries like Lumut and Samur Project
- -Do Ad-Hoc Task Such As Involving Annual Dinner as Committee (doing preparation and Cameraman, Involved as Internal Auditor and etc
- -Generate IT breakdown Monthly report for management meeting
IT TECHNICIAN
YPC MALAYSIA SDN BHD
10.2011 - 07.2012
- Handle user problem or issues
- Maintain 100% internet connection in the company
- Provide Support on network problem, software and hardware
- I know how to set the ip connection
- I Know how to give the best network solution
- I know how to install and uninstall the software
- I Know how to provide sharing network printer
- I know on how to be setting ms outlook office
- I know on how to maintain the network infrastructure
- I know on how to be planning and record or provide extra service to maintain company performance
- I also learn on how to provide a quick problem solving with the try and error technique
ASSISTANT RESTAURANT MANAGER
OLD TOWN WHITE COFFEE
02.2011 - 06.2011
- DO A PAPERWORK
- DO A LEADERSHIP ROLE
- DO A TIMETABLE
- MANAGING STAFF
- FOLLOW UP WORK
- MAKE ORDERING
- KEEP TRACK STOCK
- KEEP TRACK SALES
- I KNOW HOW TO DO A PAPERWORK
- I KNOW HOW TO HANDLE SERVICE OPERATION
- I KNOW HOW TO MAKE THE PRODUCT
- I KNOW HOW TO MAKE ORDERING WITH SUPPLIERS
- I KNOW HOW TO KEEP TRACK STOCK
- I KNOW HOW TO MINIMIZE THE QUANTITY OF WASTAGE PRODUCT
PRACTICAL STUDENT
JABATAN KASTAM DIRAJA MALAYSIA
12.2010 - 02.2011
- Do the human resources work
- Perform as a backup technical IT support
- I know how to do a human resources work
- I know how to maintain the IT hardware and software
- I Provide a good problem-solving skill
- I know how to repair and how the thumbprints system works
DATA ENTRY CLERK
IMATERA DIGITAL IMAGING SERVICES SDN BHD
01.2007 - 05.2007
- Key in data into database
- Analyzing and updating a data into the database system
- Able to handle a admin and clerical job
- Able to know how to insert data into a database
- Know how to find the data in various way
Education
BTEC Higher National Diploma - Computing and System Development
Skills
C Programming language
Database design
Website Design
Network Configuration
ERP System
Active Directory
File Server(NAS,ISCSI)
Network administration
Information security
Virtualization technologies
Application support
Disaster recovery
IT budgeting
IT infrastructure management
IT risk management
Cybersecurity expertise
Enterprise architecture
IT service management
Teamwork
Problem-solving
Time management
Problem-solving abilities
Certification
HCIA Cloud Service Certificate, HUAWEI, 12/01/22, 12/01/25, This certificate shows that I was a qualified and competent junior cloud service engineer.
Timeline
ASISTANT IT MANAGER - SASBADI HOLDINGS BERHAD
08.2017 - Current
IT EXECUTIVE - BOUSTEAD SISSONS PAINTS SDN BHD
05.2015 - Current
IT OFFICER - SEREMBAN ENGINEERING BERHAD
07.2012 - 04.2015
IT TECHNICIAN - YPC MALAYSIA SDN BHD
10.2011 - 07.2012
ASSISTANT RESTAURANT MANAGER - OLD TOWN WHITE COFFEE
02.2011 - 06.2011
PRACTICAL STUDENT - JABATAN KASTAM DIRAJA MALAYSIA
12.2010 - 02.2011
DATA ENTRY CLERK - IMATERA DIGITAL IMAGING SERVICES SDN BHD
01.2007 - 05.2007
College University of Linton - BTEC Higher National Diploma, Computing and System Development