MOHD EFENDEE RADEN
ETIQA Takaful Advisor
Kinarut
Summary
Results-driven leader with positive attitude and passion for providing high-quality advice and guidance to clients. Proven ability to identify customer needs, resolve conflicts and build strong relationships. Possesses excellent problem-solving, communication and interpersonal skills.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
ETIQA Takaful Advisor
Etiqa Takaful Berhad
06.2023 - Current
- Developed long-lasting relationships with clients to ensure consistent retention and loyalty.
- Maintained up-to-date knowledge on industry trends and regulations, ensuring accurate advice was provided to clients at all times.
- Mentored junior advisors, fostering a supportive team environment focused on growth and learning.
- Developed strong relationships with clients through regular communication and excellent customer service.
Site Supervisor
AKS Construction Sdn Bhd
01.2018 - Current
- Handle worker at site
- Handle paperwork
- Conducting sewerage pipeline inspection report
Barista (Part Timer)
Berjaya Starbucks Coffee Company Sdn. Bhd.
01.2018 - Current
- Provide customer service and take orders and make coffee, tea, and other drinks to customer specifications
- Operate cash registers and credit card machines
- Field customer complaints or questions, as well
Education
Bachelor's of Development, Planning and Management with Honours - Social Sciences
UNIVERSITY MALAYSIA SARAWAK
Kuching, Sarawak, Malaysia 01.2015 - 01.2018
Sijil Tinggi Peperiksaan Malaysia (STPM) - undefined
SMK BAHANG
PENAMPANG, KOTA KINABALU 01.2014 - 01.2015
Sijil Pelajaran Malaysia (SPM) - undefined
SMK BAHANG
PENAMPANG, KOTA KINABALU 01.2012 - 01.2013
Skills
- Good Communication Skill
- Active Listening
- Flexible and Adaptable
- Team Work
- Positive Attitude
- Leadership Qualities
- Canva
- MS Office
Co Curriculum Achievement
- Member of The Cempaka Creative Evolution Artist (CREATIST), Kolej Cempaka, University Malaysia Sarawak, 2015-2016
- Member of Unit Pengurusan Surau Kolej Cempaka (SUCIE), University Malaysia Sarawak, 2015-2016
- Member of UNIMAS Tenpin Bowling Club, University Malaysia Sarawak, 2015-2016
Interpersonal Abilities
- Good Communication Skill
- Active Listening
- Flexible and Adaptable
- Team Work
- Positive Attitude
- Leadership Qualities
Personal Information
- Ethnicity: Jawa
- License: D
- Marital Status: Single
Timeline
ETIQA Takaful Advisor
Etiqa Takaful Berhad
06.2023 - Current
Site Supervisor
AKS Construction Sdn Bhd
01.2018 - Current
Barista (Part Timer)
Berjaya Starbucks Coffee Company Sdn. Bhd.
01.2018 - Current
Bachelor's of Development, Planning and Management with Honours - Social Sciences
UNIVERSITY MALAYSIA SARAWAK
01.2015 - 01.2018
Sijil Tinggi Peperiksaan Malaysia (STPM) - undefined
SMK BAHANG
01.2014 - 01.2015
Sijil Pelajaran Malaysia (SPM) - undefined
SMK BAHANG
01.2012 - 01.2013
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