Mohd Azmir
Corporate Action Specialist
Sentul,Kuala Lumpur
Summary
Dynamic Corporate Actions Specialist with a proven track record at Standard Chartered Global Business Services, adept at managing complex corporate events and enhancing stakeholder communication. Recognized for exceptional attention to detail and analytical thinking, successfully anticipating challenges to maintain operational efficiency while driving customer satisfaction through effective relationship management.
Corporate finance professional with significant experience in managing complex corporate actions, ensuring regulatory compliance, and mitigating risks. Strong focus on team collaboration, adaptability, and delivering precise results in dynamic environments. Skilled in data analysis, stakeholder communication, and process optimization. Known for reliability, proactive problem-solving, and driving successful outcomes.
Overview
13
13
years of professional experience
1
1
Language
Work History
Corporate Actions Specialist
Standard Chartered Global Business Services
05.2024 - Current
- Managed multiple complex mergers, acquisitions, and other corporate events ensuring accurate information dissemination to stakeholders.
- Created detailed reports for management review highlighting key findings from analysis on specific corporate developments or market trends affecting investment strategies.
- Successfully managed a high volume of time-sensitive tasks while maintaining exceptional attention to detail across all aspects of the role.
- Anticipated potential challenges associated with upcoming events such as spin-offs or reverse stock splits proactively addressing these issues before they impacted operational efficiency.
Senior Customer Care Associate
Standard Chartered Global Business Services
09.2017 - 05.2024
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues effectively.
- Provided expert guidance on product offerings and tailored solutions for unique customer challenges, resulting in high levels of satisfaction among clientele.
- Contributed to internal knowledge base articles, helping team members access accurate information quickly when assisting customers.
- Managed high-volume inbound calls while maintaining exceptional service quality and professionalism.
Customer Care Associate
Standard Chartered Global Business Services
09.2012 - 09.2018
- Addressed customer inquiries promptly to enhance satisfaction.
- Managed high volume of inbound calls while maintaining a professional demeanor and ensuring timely resolution of issues.
Education
Diploma - Public Administration
University Teknologi Mara
Sarawak11.2008
Skills
Corporate actions
Accomplishments
- Full Attendance 2014
- Full Attendance 2015
- Best SG Customer Care Associate Online Trading 2014
- Perfect Attendance - Q1 2017
- Fulll Attendance - Q1,Q2 and Q3 2018
- Perfect Attendance - Q1 and Q2 2019
- Best Performer - Q1 2019
- Best Performer - Q2 and Q4 2023
- Best Performer - Q1 and Q3 2024
- Top Call Care - Online Equities Team
- Excellent Service Award (Silver) - 2018
- Excellent Service Award (Gold) - 2020
- Excellent Service Award (Star) - 2024
Timeline
Corporate Actions Specialist
Standard Chartered Global Business Services
05.2024 - Current
Senior Customer Care Associate
Standard Chartered Global Business Services
09.2017 - 05.2024
Customer Care Associate
Standard Chartered Global Business Services
09.2012 - 09.2018
Diploma - Public Administration
University Teknologi Mara
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