MOHD ARMAN HAJI SARIP
Shah Alam
Summary
Current Position : Rohamas Pro Autoserv sdn bhd (Feb 2025- June 2025) Current Specialization : Engineering-Mechanical/Automotive Highest Education : Diploma Automotive Maintenance Technology Years of Experiences 27 Expected Salary : MYR 3,000.00 (Negotiable) Date of Birth : 23 Feb 1976 Nationality :Malaysia Race :Malay Gender :Male Availability : Immediately after notice period 1 weeks
Overview
1
1
Certification
30
30
years of professional experience
Work History
Service Advisor
Persada Auto Sdn Bhd
Puchong Selangor
11.2025 - Current
- Assisted customers with service inquiries and appointment scheduling.
- Explained service options and pricing to customers clearly and effectively.
- Coordinated with technicians to ensure timely service delivery and quality control.
- Liaised between customers and retail buyers to expedite orders and meet customer demands.
- Recommended improvements in products, service and billing methods to management to prevent future problems.
- Resolved customer complaints by providing effective solutions and support.
Estimator
Rohamas Pro Autoserv Sdn Bhd
02.2025 - 06.2025
- Prepared estimates for car accident claims to facilitate insurance processing.
- Reviewed car accident details to ensure accurate part damage was included in estimates, preventing installation delays.
- Validated estimates to increase approval likelihood for timely processing.
- Confirmed estimates were precise and delivered on schedule to avoid delays.
- Attended adjuster surveys to verify all part damages were claimed and labor hours were reasonable.
- Monitored Merimen System daily to facilitate prompt approval of claims.
Service Advisor
GWM (USJ) Superhub auto service Sdn Bhd
01.2024 - 01.2025
- Consulted with customers to provide service maintenance.
- To assure car completed by timely as a promised time given.
- Addressed customer concerns regarding vehicle noise and harshness.
Service Advisor
SUV Prestige Sdn Bhd
01.2023 - 12.2023
- Consulted with customers to perform service maintenance.
- Ensured timely completion of car services as promised to customers.
- To assure car complete by timely as a promised time given.
- As consultants for customers to carry out service maintenance.
Service Advisor
Geotauto Sdn Bhd (Peugeot)
07.2019 - 02.2020
- Consulted with customers to schedule service intervals every 10,000km or 6 months during 5-year warranty period.
- Ensured timely completion of car service as promised to customers.
- Conducted follow-up calls to ensure customer satisfaction after service completion. after 3 days car complete to assure satisfaction and give a good rating.
- Consulted with customers to carry out service intervals every 10,000km or 6 months during the 5-year warranty period.
Service Advisor
Umw Toyota Sdn Bhd Section 19 P.Jaya Branch
01.2007 - 08.2016
- Executed maintenance services for UMW Toyota Motor according to standard operating procedures.
- Coordinated work assignments among customers, technicians, and outside repair facilities to ensure timely completion of repairs, effectively managing workflow and shop priorities.
- Supported technicians in diagnosing and repairing diesel, gasoline, and compressed natural automotive systems.
- Oversaw vehicle maintenance records to ensure compliance.
Foreman (Non-Executive)
Perodua Service Centre (Utama Motor) Pandamaran
Pandamaran Klang Selangor
01.2004 - 08.2005
- Performed routine service maintenance on vehicles.
- Coordinated service schedules for technicians and customer appointments.
- Assisted customers with preventive maintenance tasks.
- To carry out semi major & major service including trouble shoot & overhauled.
- Coordinated service schedules for technicians and customers to streamline operations.
- To carry out service maintenance.
Technician (Non-Executive)
Torino Motor Industries(Fiat Service)
01.2004 - 08.2005
- Performed vehicle service maintenance on various models, troubleshoot, repair and overhaul the Continental Car.
- Performed preventive maintenance on vehicles to ensure optimal performance.
- Assisted in repairing engines, transmissions, and other critical components.
- Executed routine maintenance on Fiat vehicle models to uphold performance standards.
- Supported repairs of engines, transmissions, and critical components to maintain vehicle functionality.
Production Operator (Non-Executive)
Perusahaan Automobil Nasional Berhad(Proton)
09.1996 - 08.2000
- Assembled engine and transmission components on production line.
- Operated machinery to assemble vehicle components, ensuring adherence to quality standards.
- Conducted routine maintenance on equipment to ensure optimal performance.
- Conducted routine maintenance on equipment, enhancing reliability and minimizing downtime.
Education
Diploma of Engineering - Automotive Maintenance Technology
University Kuala Lumpur Of Malaysia France Institute
MalaysiaSijil Kejuruteraan - Automotive
Pusat Latihan YBK Kuala Selangor
MalaysiaSkills
- Advanced Experience in continental car fiat
- Advanced Experience in alfa
- Advanced Experience in citroen
- More technical skill & hands on experience
- Customer Service Operation
Certification
- Certificate Of Attendance AMT 7 & 8, 2002
- Certificate Of Attendance AMT 1, 2 & 5, 2002
Additional Information
- AMT 1: CHASIS & BRAKING SYSTEM CERTIFICATES
- AMT 2: POWER STEERING SYSTEM CERTIFICATES
- AMT 5: ALIGNMENT & BALANCING CERTIFICATES
- AMT 7: ABS SYSTEM (ANTI-LOCK BRAKE SYSTEM) CERTIFICATE
- AMT 8: AIR BAG SYSTEM CERTIFICATES
Skills - Proficiency
>5, >5, 3
Languages
- Bahasa Malaysia, 10, 10
- English, 7, 10
- French, 3, 3
Resume Summary
Rohamas Pro Autoserv sdn bhd, Engineering-Mechanical/Automotive, Diploma Automotive Maintenance Technology, 27, MYR 3,000.00 (Negotiable), 02/01/25, 06/01/25
Personal Information
- Available: Immediately after notice period 1 weeks
- Ethnicity: Malay
- Date of Birth: 02/23/76
- Gender: Male
- Nationality: Malaysia
Timeline
Service Advisor
Persada Auto Sdn Bhd
11.2025 - Current
Estimator
Rohamas Pro Autoserv Sdn Bhd
02.2025 - 06.2025
Service Advisor
GWM (USJ) Superhub auto service Sdn Bhd
01.2024 - 01.2025
Service Advisor
SUV Prestige Sdn Bhd
01.2023 - 12.2023
Service Advisor
Geotauto Sdn Bhd (Peugeot)
07.2019 - 02.2020
Service Advisor
Umw Toyota Sdn Bhd Section 19 P.Jaya Branch
01.2007 - 08.2016
Foreman (Non-Executive)
Perodua Service Centre (Utama Motor) Pandamaran
01.2004 - 08.2005
Technician (Non-Executive)
Torino Motor Industries(Fiat Service)
01.2004 - 08.2005
Production Operator (Non-Executive)
Perusahaan Automobil Nasional Berhad(Proton)
09.1996 - 08.2000
Diploma of Engineering - Automotive Maintenance Technology
University Kuala Lumpur Of Malaysia France Institute
Sijil Kejuruteraan - Automotive
Pusat Latihan YBK Kuala Selangor