Mohd Ariff Daniel Bin Kamarol Ariffin

• Lead, manage, and develop branch teams including sales, operations, and administrative staff.
• Drive branch sales performance by setting targets, monitoring KPIs, and implementing improvement strategies.
• Manage branch budgeting, cost control, and revenue growth to meet financial objectives.
• Build and maintain strong relationships with key clients, partners, and stakeholders.

• Develop and execute sales strategies to achieve company revenue and growth targets.
• Lead, manage, and mentor the sales team to ensure consistent performance and productivity.
• Set sales targets, KPIs, and monitor team performance through regular reviews and reporting.
• Build and maintain strong relationships with key clients and corporate partners.

• Supervise and drive sales team performance through structured coaching and clear KPI management.
• Identify performance gaps and provide targeted training to improve results.
• Lead by example in client engagement, negotiation, and deal closure.
• Support management in sales forecasting and strategic planning.

ETOA-licensed Tour Leader with experience in managing group tours, coordinating itineraries, and ensuring compliance with tourism regulations and service standards

• Advise clients on suitable travel packages and destinations based on their needs and budget.
• Ensure high-quality customer service throughout the entire travel journey.