Highly dependable and proactive HR Generalist with over three years of progressively responsible experience in employee engagement, relations, conflict resolution, and event management. Possesses a strong reputation for resolving employee issues promptly and effectively. Approachable and pleasant demeanor with a proven track record of contributing to the development of HR department goals and objectives. Known for being the first point of contact for HR-related matters and providing high-quality support to management. Eager to further develop as a well-rounded HR Professional within a reputable organization.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
4
4
Languages
Work History
HR Generalist (Site HR)
Flextronics Technology (Penang) Sdn. Bhd.
12.2021 - Current
Conducted New Hire Orientations on Sexual Harassment, Responsible Business Alliance (RBA) and Code of Conduct with positive trainer evaluations for over 40 employees in every session.
Initiated and managed Workday system changes, including transfers, work area corrections, bonus plan adjustments, and other related modifications to ensure accurate and efficient HR processes.
Conducted investigations into two high-profile cases of sexual harassment, managing documentation and collaboration with HR and legal teams
Calculated Quarterly Performance Incentive (QPI) for bonus allocation, ensuring accuracy and fairness in compensation for each quarter
Monitored and tracked employee absenteeism and disciplinary issues, taking proactive measures to address concerns and maintain a positive work environment
Responsible to manage and submit the monthly performance incentive for 450 over DL in a monthly basis with zero errors
Reduced absenteeism from 11% to 4% within two months through data analysis and proactive measures.
Prepared and presented HR KPI reports, headcount reports, and hiring status reports to senior management on a weekly basis.
Successfully navigated the yearly increment process (Merit) for 384 employees with precision in a tight decline
Ensured compliance with HR policies and regulations, conducting counseling sessions and issuing warnings as needed.
Analyzed and summarized the annual reflection data of 192 employees for management review
Initiated 'Coffee Talk Session' and new hire interview session with all level of employees to foster a friendly and open door policy culture in workplace.
Implemented 30, 60, and 90-day feedback sessions for new hires, presenting results and actions to senior management.
Managed expatriates' logistics and accommodations, as well as COVID-19 case records and quarantine leaves.
Ensured that employees are completing mandatory workday learning courses before due date and completion rate has grown by 2.09% in a week.
· Led engagement activities such as festive celebrations and sports activities, contributing to improved job satisfaction and morale among employees, proven in the Flex Voice Survey (FVS).
Part-time Tutor
Freelance
02.2021 - Current
Utilized Zoom and other digital tools to deliver interactive lessons in English, Mathematics, Bahasa Melayu, and Sejarah to students across primary and secondary school levels.
Developed comprehensive lesson plans tailored to individual student needs, ensuring a personalized learning experience.
Prepared and administered quizzes to assess student comprehension and track progress.
Generated detailed report cards after each session, providing clear feedback to students and parents on performance and areas for improvement.
Fostered a positive and supportive learning environment, encouraging student participation and engagement.
Human Resources Administrator
Flextronics Technology (Penang) Sdn. Bhd.
07.2021 - 11.2021
Administered and educated new hires on the onboarding process and necessary steps to complete in Workday
Successfully created and managed internal vaccination record for 300+ employees to ensure the completion rate of 100%
Successfully maintained and updated 300+ employee data in internal systems daily, i.e., Health Declaration System, Free Breakfast System, Bi- Weekly RTK test and Employee Services System and Face Recognition System
Successfully managed to achieve 100% workforce capacity from MITI
Successfully attained the personal data of 600+ employees, service providers and vendors for PIKAS registration and prepared their schedule
Successfully formed and maintained quarantine record for over 60 close contact and index cases, and being the person-in-charge to arrange swab tests appointment for required employees and managed to keep an accurate record of the results
Assisted Payroll Department by providing relevant employee information to approve leaves and medical claims
Assisted with project implementation of Monthly Performance Incentive for Direct Labors to reduce absenteeism and maximize productivity
Key presenter for HR related updates during Quarterly Business Meeting
Successfully liaised with vendors to deliver big budget and urgent orders in time for events.
Human Resources Intern
Flextronics Technology (Penang) Sdn. Bhd.
01.2021 - 06.2021
Handled the preparation of employee's medical booklet and inquiries regarding medical claim and benefits
Assisted HRBP in organizing various employee engagement events and activities, i.e.,Chinese New Year Celebration, Women's Day Celebration, Global All-Hands Meeting and Go Green Initiative
Co-organized both cluster and plant-level 'Earth Day Celebration' with EHS department as a CSR program
Organized and distributed face masks to all employees and service providers monthly
Implemented a proper file to maintain employee's locker record and created new rules and regulations for the locker area
Being one of the first point of contact for employees on any HR related inquiries.
Education
BBA - Human Resources Management
University Tenaga Nasional
05.2018 - 05.2021
MBA -
Universiti Sains Malaysia
04.2001 -
Skills
MS Word
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Awards
Dean's list award, Universiti Tenaga Nasional, 6 Semesters, 2018, 2021
Vice Chancellor's Award, Universiti Tenaga Nasional, 2020, 2021
Employee Star Award, Flextronics Technology (Penang) Sdn. Bhd, August 2021
Employee Star Award, Flextronics Technology (Penang) Sdn. Bhd, October 2023
Volunteering
Pertubuhan Kebajikan Simpang Ampat Pulau Pinang - Hearts of Hope Program
February 2024
PRAY DKM Orphanage Home - Collaboration with UITM
June 2023
Shan's Children Home - Flex Christmas Celebration
December 2021
Flex PPV Centre Volunteer
July 2021 - August 2021
Uniten ENACTUS Club - Ubopin Project Volunteer
March 2019 - December 2019
Hari AIDS Sedunia Community Program - Daerah Rompin, Pahang
2018
Kelab Siswa Sihat - Blood Donation Program Volunteer
2018
Soft Skills
Project management
Employee engagement & Event management
Harassment Investigation
High degree of accuracy and close attention to detail.
Good presentation & public speaking skills.
Good understanding of labor law.
Excellent verbal and written communication skills.
Ability to work under pressure.
Capable of working individually as well as in team.
Willingness to learn new skills and take up on new challenges.
Strong Analytical and problem-solving skills.
Performance Management
References
Mr. Manvinder Singh, Former Human Resources Business Partner, Flextronics Technology (Penang) Sdn. Bhd., Arrow Components (M) Sdn. Bhd, 010-2675342, Manvinder.Singh@arrow.com
Madam Kamilah Binti Seman, Lecturer, Department of Business and Management, University Tenaga Nasional, 09-4552020, Ext :3159, SKamilah@uniten.edu.my
Manufacturing Assistant Manager at Jabil Circuit Sdn Bhd (BATU KAWAN) PenangManufacturing Assistant Manager at Jabil Circuit Sdn Bhd (BATU KAWAN) Penang