Summary
Education
Skills
Timeline
Work History
Additional Information
Languages
Certification
Willing To Relocate
Hobbies
Overview
Suma Khatun

Suma Khatun

Jenjarum,10

Summary

Motivated and adaptable Hospitality Management student with practical experience in customer service, food preparation, and business operations. Passionate about delivering excellent service in fast-paced hospitality environments. Eager to gain hands-on experience with a reputable, multi-branched brand in Singapore to develop skills and grow professionally.

Education

Bachelor of Hospitality Management - Hospitality

MAHSA University, Bandar Saujana Putra, Jenjarom, Selangor, Malaysia

Ongoing

  • Dean's List, January 2025
  • 3.77 CGPA
  • Blue Ribbon Scholarship, 2024 from MAHSA University
  • Hospitality Apprenticeship, MBrasserie, Completed 2024

Bachelor of Arts - English and Humanities

BRAC University, Dhaka, Bangladesh
04-2024

Incomplete

  • 3.29 CGPA
  • BRAC Scholarship Award, 2023 from BRAC University

Skills

  • Food & Beverage Handling
  • Strong customer service orientation
  • Effective interpersonal communication
  • Experienced in high-pressure settings
  • Adaptable learner with strong attention to detail
  • Fluent in multiple languages
  • Social media strategy
  • Digital video editing
  • Online brand engagement
  • Strategic competitor assessment
  • Proficient in Adobe Creative Suite

Timeline

Social Media Influencer Intern - Guerniss
02.2023 - 11.2023
Content Creator - Cooking Channel - YouTube
09.2021 - Current
Retail Business Owner - Kantakunjo
01.2021 - 03.2023
MAHSA University - Bachelor of Hospitality Management, Hospitality
BRAC University - Bachelor of Arts, English and Humanities

Work History

Content Creator - Cooking Channel

YouTube
09.2021 - Current
  • Produced and shared cooking videos, demonstrating creativity and attention to detail.
  • Gained practical food preparation knowledge and presentation skills.
  • Improved community interaction on social media platforms, responding to comments and messages, fostering loyal and active community.

Social Media Influencer Intern

Guerniss
02.2023 - 11.2023
  • Created engaging content to promote products, enhancing communication skills.
  • Collaborated with brand teams to support promotional activities.
  • Monitored competitor activity and adapted approaches as needed to maintain competitive edge within industry niche.

Retail Business Owner

Kantakunjo
01.2021 - 03.2023
  • Managed daily business operations with a focus on customer satisfaction and service quality.
  • Handled product preparation, order management, and client communication.
  • Developed problem-solving and multitasking skills in a business environment.
  • Managed inventory efficiently, ensuring optimal stock levels and minimizing waste.

Additional Information

Currently based in Malaysia with intention to relocate to Singapore for professional opportunities., Strong interest in customer service, food preparation, and contributing to dynamic hospitality teams.

Languages

English
Advanced (C1)
Hindi
Upper intermediate (B2)
Bengali
Bilingual or Proficient (C2)

Certification

  • English Proficiency(score-177), Linguaskill - 2024


Willing To Relocate

Singapore

Hobbies

Cooking, Exploring diverse culture, Learning new things

Overview

5
5
years of professional experience
1
1
Certificate
Suma Khatun